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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Sauna
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Dry cleaning
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Breakfast in the room
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Valet parking
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Street parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Allergy-free room
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Kid meals
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Snack bar
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Lockers
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Pet bowls
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Themed dinner nights
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Temporary art galleries
Review Highlights
Categories
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Property Description
Historic Charm in the Heart of Kraków: Hotel Indigo Krakow - Old Town, a boutique hotel in a historic building from 1836, offers a unique stay just steps away from Galeria Krakowska Shopping Centre and iconic landmarks.
Artistic Rooms and Modern Amenities: Inspired by famous artists, the rooms feature international channels, free tea/coffee facilities, and luxurious bathrooms with walk-in showers. Some rooms even have a cozy seating area for relaxation.
Culinary Delights and Event Spaces: Indulge in modern Polish cuisine at Filipa 18 restaurant or unwind at the U Bar. With a sauna, fitness centre, business facilities, and banquet halls, this hotel caters to both leisure and business travelers.
Book now for an unforgettable experience at Hotel Indigo Krakow - Old Town!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.
Location
Guest Reviews
Great style, building had character, good location, good amenities
Quite a few of the rooms were very small & felt a little boxy. We had to move as you could hardly even put your suitcases down.
Very close to train station, very clean and tastefully decorated.
Nothing
The location.
The styling of the hotel and the rooms.
Advice given by Reception
We were here last year, we love it.
Nothing, we love the hotel
Posizione, design e pulizia
nulla
Very clean, friendly, comfortable and well run.
The buffet breakfast was superb! Plenty of good choices, with the possibility of ordering to the room if notified prior to 3am the day of! The staff were also ultra helpful; the rooms were clean and tidy with a lovely selection of tea and coffee within; the hotel is very central yet quiet (right in the middle of Old Town and a massive shopping gallery) so quite perfect for a peaceful stay!
The wifi is not the strongest; the entertainment set up in the rooms is quite old (no access to streaming at all, with only a few channels to choose from); the gym is quite small and can be a bit awkward if other people are inside (basement style with no music).
The breakfast is not very delicious
We paid for breakfast, but had to leave before, we let the staff know night before so they kindly provided us with take away breakfast, which we greatly appreciated.
The only issue we had was with packaging for the salad, salad dressing needs definitely airtight container.
Excellent boutique style hotel set just a 2 minute walk away from the hustle and bustle of Krakow Old Town; yet its fabulous position on Filipa street affords you a peaceful bolthole to return to. Its styling is a mixture of historic artsy and brutalist with its distinctive concrete high ceilings mixed with ornate decorative features throughout. The staff were super friendly, attentive and helpful in all areas. Loved the small bar /bistro area complete with its reclaimed decorative dark green mosaic tiles and relaxing colour scheme. A good selection of drinks carefully prepared by the staff. On our last day we also enjoyed an excellent quality and priced lunch (prepared in the Filipa 18 restaurant) and served in the bistro.
Our room was large, well appointed and with everything we needed, including a Nespresso machine. Water was provided daily also. A special touch from the hotel team was a specially prepared delicious sweet treat and beautifully handwritten card.
We thoroughly enjoyed our 4 night stay at IHG Hotel Indigo Old Town Krakow.
Poco. Sono stato in altri hotel indigo e questo non era assolutamente all’altezza.
La stanza era in loculo senza luce.
Os funcionários são excelentes
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