Holiday Inn Kayseri - Duvenonu by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (138 reviews)
Osman Kavuncu Cad. Kenarcik sok. No:2 Kocasinan , Kayseri , TR
+90 352 315 30 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Spacious rooms
Good location for shopping
Friendly staff
Fresh-smelling rooms
Generally positive overall
Cons:
Poor communication about half-board
Initial limitation on dinner menu for half-board guests
Beds and shower issues
Breakfast availability/quality if arriving late

Categories

Cleanliness
9
Multiple guests mention 'Chambre propre' and 'ruikt fris' — cleanliness is consistently positive.
Service
8.7
Staff described as friendly ('Personeel', 'Vriendelijke personeel'), though one review notes poor communication about half-board — overall positive but with service/communication issues.
Location
9
Several reviews highlight the location (e.g., 'Zum shoppen sehr gute Lage', 'Locatie') — location is a clear strength.
Room Quality
7
Mixed feedback: rooms called 'spacieux' and 'confortable' but others mention problems with beds and the shower.
Amenities
8.3
Standard quality for this hotel tier
Value for Money
8.4
Standard quality for this hotel tier
Food and Beverage
7
Breakfast was noted as good by some, but there were complaints about half-board communication and late guests receiving leftovers — mixed to slightly negative.
Overall Experience
9
Overall positive sentiment ('Totul este ok', many pros listed), with some specific negatives that affected parts of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:43

Property Description

Luxurious Spa Centre and Fitness Amenities:
Indulge in relaxation at our spa and fitness centre, offering rejuvenating treatments and state-of-the-art equipment for your well-being.

Unique 360-Degree Video Mapping System:
Experience extraordinary events with our innovative video mapping system, immersing you in captivating visuals projected on all walls for a truly memorable occasion.

Convenient Location for Ski Enthusiasts:
Located near Erciyes ski centre, our hotel is the perfect retreat for ski lovers, offering easy access to thrilling slopes and winter adventures.

Experience luxury, innovation, and adventure at Holiday Inn Kayseri - Duvenonu. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ASR

Location

Guest Reviews

8.3
Based on 138 reviews
Cleanliness: 9
Service: 8.7
Location: 9
Room Quality: 7
Amenities: 8.3
Value for Money: 8.4
Food and Beverage: 7
Overall Experience: 9
I
Igor • family_with_children • md
9
2026-10-25 • via Nuitee
E
Esra • couple • nl
7
2026-09-16 • via Nuitee
N
Nathalie • extended_group • fr
7
2026-09-10 • via Nuitee
A
Ayse • couple • fr
10
Pros:

Chambre propre et confortable
Spacieux

2026-08-31 • via Nuitee
Ümit • family_with_children • de
10
Zum shoppen sehr gute Lage
Pros:

Einfach alles

Cons:

Nix

2026-08-28 • via Nuitee
H
Hulya • family_with_children • nl
7
Redelijk
Pros:

Personeel

Cons:

We hadden half pensioen geboekt.
Maar bij aankomst zeiden ze dat ze dat niet hadden en dat we beperkt uit hun menukaart konden kiezen.
Daarna na een gesprek mochten we wel alles uit het menukaart kiezen.
Dat was heel slecht gecommuniceerd naar ons toe. In het vervolg- toekomst word er een speciaal menukaart opgesteld voor gasten die halfpensioen boeken. Ontbijt was goed.

2026-08-24 • via Nuitee
M
Magdy • couple • eg
8
جيد
2026-08-12 • via Nuitee
G
Gurur • solo_traveller • de
10
2026-08-09 • via Nuitee
K
Kadir • solo_traveller • nl
6
Pros:

Locatie
Vriendelijke personeel
Ruikt fris
Prima hotel voor een overnachting en doorreis

Cons:

Bedden
Douche
Ontbijt, als je te laat ben mag je de restjes eten :)

2026-08-03 • via Nuitee
V
Vasile • solo_traveller • ro
10
❤️
Pros:

Totul este ok

2026-06-28 • via Nuitee
E
ERMAN • solo_traveller • de
9
2026-06-16 • via Nuitee
Y
Yusan • solo_traveller • be
8
2026-06-04 • via Nuitee
E
Edgar • couple • at
9
2026-06-04 • via Nuitee
S
Suengyong • couple • kr
8
2026-06-01 • via Nuitee
S
Senem • solo_traveller • be
10
2026-05-31 • via Nuitee
R
Rouven • extended_group • de
9
Sehr gute Unterkunft
Pros:

Sauber und schön

2026-05-02 • via Nuitee
M
Muharrem • couple • fr
7
2026-04-20 • via Nuitee
G
Giu_uk • Business • Paris, Ile-de-France
2
People smoking everywhere
Pros:

Unacceptable that you allow to smoke pretty much everywhere, it was a nightmare stay, never more.

2026-04-16 • via Tripadvisor
M
Mustafa • family_with_children • nl
9
Heel goed hotel met een voortreffelijk ontbijt 👌🏼
2026-04-15 • via Nuitee
M
Mustafa • couple • nl
9
Very Nice hotel
2026-04-10 • via Nuitee