CounTess Pension House

Hotels
7.3 (51 reviews)
Cebu North Rd, Brgy. Poblacion Liloan, Cebu , Liloan , ph

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Accessible
Good location
Friendly staff
Cheap / good value
Cons:
Needs renovation
Moldy smell in room
Windowless rooms ('chambre borgne')
Very noisy from traffic
Air conditioning noisy / unusable
Shower falling off the wall
Breakfast inedible

Categories

Cleanliness
5
Moldy smell reported in the room; cleanliness appears below expected standard in at least some rooms.
Service
10
Multiple mentions of friendly and accommodating staff; staff kindness highlighted twice.
Location
10
Described as accessible and explicitly listed as a pro; location is a clear strength.
Room Quality
5
Needs renovation noted; issues include a shower hanging off the wall and windowless ('chambre borgne') rooms.
Amenities
5
Air conditioning reported as very noisy and unusable; amenity maintenance appears inconsistent.
Value for Money
9.5
Described as 'cheap and cheerful' indicating strong perceived value despite other shortcomings.
Food and Beverage
4.4
Breakfast described as inedible; food offering is a notable weakness.
Overall Experience
9.5
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 09:36

Property Description

Convenient Location
CounTess Pension House is ideally located in Liloan, just a short distance away from major attractions like Ayala Center Cebu and Fuente Osmena Circle. The proximity to SM City Cebu and the airport makes it a perfect choice for travelers seeking convenience.

Comfortable Accommodation
Guests can enjoy staying in air-conditioned rooms equipped with free WiFi and private bathrooms. The non-smoking property ensures a pleasant stay for all visitors, whether they are in town for leisure or business.

Relaxing Amenities
Unwind and soak up the sun on the hotel's sun terrace, offering a peaceful retreat after a day of exploring Cebu's landmarks. Whether you're visiting Magellan's Cross or Colon Street, CounTess Pension House provides a cozy sanctuary for your travels.

Book your stay at CounTess Pension House for a memorable experience in Liloan.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 51 reviews
Cleanliness: 5
Service: 10
Location: 10
Room Quality: 5
Amenities: 5
Value for Money: 9.5
Food and Beverage: 4.4
Overall Experience: 9.5
E
Elizabeth couple sa
6
Pros:

Accessible

2026-08-05 via Nuitee
S
Shemer Emoldwayne couple ph
4
First and Last time
Pros:

Location

Cons:

Needs renovation

2026-05-30 via Nuitee
A
Andrew Marion solo_traveller ph
10
Pros:

Friendly and accommodating staff.

2026-05-07 via Nuitee
L
Louise couple gb
3
Pros:

Cheap and cheerful

Cons:

Very very noisy from traffic. Air con so load it was unusable. Bathroom shower hanging off the wall
Breakfast inedible.

2026-03-26 via Nuitee
S
Solveig family_with_children fr
6
Pros:

La gentillesse du personnel

Cons:

L'odeur de moisissure de la chambre
Chambre borgne

2026-02-28 via Nuitee
M
Martus couple ph
8
2026-01-20 via Nuitee
P
Per couple dk
10
Fantastisk sted med søde personaler. Et rigtig filipino sted med charme og venlighed.
Pros:

God service og meget autentisk.

2026-01-18 via Nuitee
M
Marjorie family_with_children fr
7
Pros:

Bon établissement pour une nuit d’étape. Port accessible à pieds. Les chambres sont simples et propres.

Cons:

Le bruit de la rue et de la circulation.

2026-01-15 via Nuitee
G
georges couple be
7
endroit à recommandé pour ceux qui souhaitent un séjour facile à un prix raisonnable
Pros:

établissement facile à trouver le long de la rue principale. Personnel agréable . parking aisé. Les chambres sont un peu étriquées mais on s'y fait. La vue à partir du petit restaurant est très belle et ce qui y est servi est pas mal.

Cons:

le confort des chambres pourrait être amélioré pour un séjour de plus longue durée.

2025-11-20 via Nuitee
G
Genevieve
10
Pros:

Front desk and the guard are amazing!!! They made me feel safe and welcome. Thank you for all the STAFF AND ATE GINA AND ETHEL

2025-10-01 via Nuitee
G
Genevieve
10
Pros:

I love ate Gina. Very friendly staff!

2025-09-21 via Nuitee
F
Francine Nicole solo_traveller be
10
2025-07-16 via Nuitee
F
Francine Nicole solo_traveller be
10
2025-07-14 via Nuitee
C
Cresilda young couple au
7
Good
2025-06-18 via Nuitee
E
Eva solo traveller ph
3
Poor
2025-06-02 via Nuitee
K
Kenneth partner
6
Pros:

Acessible to food and to the city

2025-03-30 via Nuitee
M
MR BRIAN F
6
Pros:

The room was ok but could only access YouTube on the TV. The bathroom floor did not drain properly so one always had wet feet after a visit.

2025-03-23 via Nuitee
M
Mundal solo traveller th
2
Not worth it
Pros:

The staff

Cons:

Ok

2025-02-14 via Nuitee
C
Corlita family with young children ca
2
Not recommend to others
Pros:

Value of money and yes you got what you pay for.

Cons:

The property is very noisy with traffic and we rented 2 rooms, one of the room the door knob was broken my family get locked inside the room they couldn’t get out, very scary. And they wouldn’t give us our complementary b-fast because they said we booked it online? Very unfair. The door to our washroom is broken would not close the hooks for towels is broken the room don’t have tables to eat. But we requested tables they give us one thumbs up for that. Reminder the maintenance or the manager or owner needs to see every rooms what needs to be done, just saying. Oh yah also they allowed parties the top floor with laud music till 11 or so at night and very noisy up and down and laughing talking, no consideration to other guests at all, manager couldn’t say anything for their laud music or noise.

2025-01-18 via Nuitee
D
David solo traveller th
7
Good
Pros:

comfort, close to the ocean

Cons:

the traffic noise from the street was a bit loud.

2025-01-12 via Nuitee