Hotel Dolarea

Hotels
7.8 (390 reviews)
Nafarroa Etorbidea, 57 , Beasain , ES
+34 943 88 98 88

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
5.88
Multiple reviews indicate issues with cleanliness, including dirty rooms and maintenance problems.
Service
9.35
The reception staff received positive comments for their friendliness and professionalism.
Location
9.89
The location was frequently described as ideal and very good for sightseeing.
Room Quality
7.34
Issues with uncomfortable beds and room maintenance were noted, alongside some positive aspects.
Amenities
6.87
There were complaints about insufficient amenities in the rooms, particularly regarding cleanliness.
Value for Money
7.83
Some guests felt the price did not match the quality of the service and facilities.
Food and Beverage
6.88
Breakfast options were considered basic, and some guests desired more variety.
Overall Experience
8.35
Overall experiences varied; many had positive interactions but noted significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:57

Property Description

Luxurious Medieval Hotel in Basque Town

Modern Comforts: Enjoy soundproofed rooms with free Wi-Fi and flat-screen TVs. The rooms feature wooden floors, elegant furniture, and modern bathrooms.

Charming Amenities: Relax in the hotel's library or stroll through the attractive garden. Some rooms even boast beamed ceilings for added character.

Culinary Delights: Indulge in high-quality, innovative cuisine at the on-site restaurant, showcasing traditional Gipuzkoan dishes.

Experience the charm of Beasain, just a short distance from San Sebastian and Bilbao. Book your stay at Dolarea Hotel for a memorable getaway.

Important information:

License number: H-SS-00718

Todos los clientes que viajen y se alojen en nuestro hotel por trabajo y necesiten la factura a nombre de empresa deberán proporcionar en recepción los datos completos de la misma (nombre completo, dirección, población, código postal, país y código identificación fiscal de la empresa) sin estos datos no podremos facilitar factura a nombre de la empresa.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BIO

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 390 reviews
Cleanliness: 5.88
Service: 9.35
Location: 9.89
Room Quality: 7.34
Amenities: 6.87
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 8.35
C
Clmnvr • solo_traveller • fr
6
2026-09-08 • via Nuitee
J
JUANA • family_with_children • es
10
2026-09-06 • via Nuitee
S
Salvador José • couple • es
7
Según lo previsto
Pros:

El edificio y la ubicación

Cons:

Sin comentarios

2026-08-31 • via Nuitee
S
sandra • extended_group • br
9
Muito boa! Adoramos!
Pros:

Quarto espaçoso e confortável

Cons:

Cama um pouco mole demais

2026-08-22 • via Nuitee
L
Lugo Lopez • solo_traveller • es
8
2026-08-20 • via Nuitee
M
María Estrella • family_with_children • es
8
2026-08-19 • via Nuitee
F
Frances • solo_traveller • us
7
1 star staff at 4 star prices
Pros:

Location, airconditioning

Cons:

Grossly overpriced, rude and unprofessional staff, no restaurant (though advertised), stained and dirty tables at bar. It is clear that no one who works there cares about the property

2026-08-19 • via Nuitee
X
Xavier • family_with_children • fr
5
Assez déçu
Pros:

Climatisation

Cons:

Personnel d'accueil ne parlant pas l'anglais.
Bruit extérieur car fenêtres non isolées; cloison peu épaisse permettant d'entendre le bruit de la chambre voisine
Petit déjeuner cher

2026-08-19 • via Nuitee
E
Eric • solo_traveller • fr
9
2026-08-18 • via Nuitee
E
Emilie • family_with_children • fr
8
2026-08-18 • via Nuitee
E
Eva • couple • ch
2
A éviter si vous voulez un séjour au calme
Pros:

Pas grand chose, éventuellement le parc de l'autre côté de la rivière

Cons:

Aucun accueil de la part de personne, aucune info sur rien, les lits étaient refaits chaque jour mais pas le ménage, 1 seul oreiller pour deux, juste un drap comme couverture, la poubelle pas vidée alors qu'on est resté 5 nuits, les murs fins comme du papier à musique bref une catastrophe, on ne reviendra pas.

2026-08-17 • via Nuitee
G
Gabriele • solo_traveller • it
9
Pros:

Tranquillità

Cons:

Nulla

2026-08-16 • via Nuitee
K
Kateryna • extended_group • es
10
2026-08-16 • via Nuitee
L
Luca • couple • fr
7
2026-08-16 • via Nuitee
E
Eddy • couple • nl
6
Voldeed totaal niet aan onze verwachting op basis van verhaal en foto’s op Booking.com
Pros:

Bed, airco

Cons:

De foto’s op Booking.com komen totaal niet overeen met de werkelijkheid. Er is geen culinair restaurant zoals wordt gesuggereerd. Het restaurant gedeelte is niet in gebruik. Er is een soort van cafetaria kaart. Verder is de gastvrijheid onder de maat. Bij aankomst midden op de dag waren de deuren gesloten en je kon eveneens niet goed zien waar je naar binnen kon.
Op het terras van het hotel hing een verwaarloosde sfeer ( er bleef lang vaat staan op de tafels soms stonden er de volgende dag nog glazen. Ook lagen er veel sigaretten peuken op het terras). De kamer was donker ( onvoldoende verlichting ) en was niet schoon, pedaalemmer niet geleegd, vergeten schone handdoeken terug te leggen etc. Jammer van dit monumentale pand wat nu de indruk geeft van vergane glorie. De Booking.com rating die bij de balie hangt, van zes jaar geleden ( destijds een 8 en half) is gedateerd. Regelmatig was er onvoldoende personeel aanwezig.

2026-08-15 • via Nuitee
D
Delphine • couple • fr
9
Sympa pour une nuit de passage, jolie bâtisse et belles chambres, bonne literie. Petit déjeuner pas réapprovisionné quan
Pros:

Jolie bâtisse, personnel agréable, grande chambre

Cons:

Petit déjeuner non réapprovisionné, pas de dîner disponible, dommage car tout le reste était bien

2026-08-13 • via Nuitee
K
karmele • solo_traveller • es
10
2026-08-05 • via Nuitee
H
Helena • solo_traveller • es
8
2026-08-04 • via Nuitee
E
Elena • solo_traveller • be
9
2026-07-24 • via Nuitee
J
Juan • solo_traveller • ar
8
Muy cordial el recibimiento por parte del Sr. Altolaguirre
Pros:

Muy buen ubicación. No desayunaba en el hotel

Cons:

Todo estuvo bien.

2026-07-24 • via Nuitee