Hotel Residence U Černého Orla

Hotels
9.6 (2562 reviews)
Mostecka 11 , Prague , cz

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Historic building
Good breakfast
Cons:
Noise from the street
Some rooms look tired

Categories

Cleanliness
9.49
Most reviewers commented on the cleanliness of the hotel, emphasizing that both the rooms and the hotel were very clean.
Service
9.96
Numerous reviews praised the staff for being friendly, helpful, and accommodating.
Location
10
The hotel is centrally located, close to major attractions, which was highlighted positively by almost all reviewers.
Room Quality
9.45
The rooms received positive comments, although a few noted they looked a bit tired.
Amenities
9.48
Amenities of the hotel, such as breakfast options, were well received, though some suggested improvements.
Value for Money
8.94
Some reviewers felt that the price was a bit high, influencing this category's rating.
Food and Beverage
9.49
Breakfast was generally praised, with many reviewers appreciating the variety and quality.
Overall Experience
10
Overall, guests expressed a very high level of satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:33

Property Description

Historic Charm in the Heart of Prague

Baroque Elegance: Immerse yourself in the authentic Baroque atmosphere with polished wooden floors and elegant decor in every room.

Modern Comforts: Enjoy the convenience of air-conditioning, a minibar, LCD TV, and free Wi-Fi in all our stylish rooms.

Concierge Services: Let our dedicated staff enhance your stay by arranging tickets to top attractions and entertainment options in vibrant Prague.

Experience the perfect blend of history and luxury at Residence U Cerneho Orla. Book now for an unforgettable stay in the heart of Prague's Lesser Quarter.

Important information:

Please note that the hotel accepts cash payments in CZK and EUR. The hotel uses its own exchange rate.

There is no elevator at the property.

Guests arriving outside reception opening hours are kindly requested to inform the hotel of their arrival time in advance. Contact details can be found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    People 2 years old and over stay for € 49 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 2562 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 10
C
Catiriz • solo_traveller • ro
10
2026-05-31 • via Nuitee
A
Amir S Bazargan • couple • ir
9
Pros:

Overall it was an amazing. Stay staff super friendly, location is amazing.

Cons:

Breakfast didn't met our the expectations. Was very simple.

2026-05-29 • via Nuitee
F
Frauke • solo_traveller • de
9
2026-05-29 • via Nuitee
L
Lucie Uhlířová • couple • cz
10
2026-05-29 • via Nuitee
O
Oleksandr • couple • ua
10
2026-05-28 • via Nuitee
A
Anders • solo_traveller • se
9
2026-05-27 • via Nuitee
A
Alexander • couple • de
10
Tiptop! Gerne wieder!
Pros:

Schöne Enrichtung im Hotel und im Zimmer

2026-05-27 • via Nuitee
C
Claudia • couple • cl
10
Pros:

Ubicación y servicio excelente! Muy recomendable

2026-05-27 • via Nuitee
V
Viktor • solo_traveller • de
10
2026-05-26 • via Nuitee
L
Laura • extended_group • pl
10
Jestem zadowolona z wyboru hotelu i na pewno kiedyś jeszcze tu wrócę ☺️
Pros:

Niesamowita lokalizacja, piękny widok z tarasu, bardzo miły i pomocny personel oraz niezwykle klimatyczny hotel!

Cons:

Trochę mały wybór na śniadaniach, ale ogólnie nie wpłynęło to na całościową ocenę obiektu.

2026-05-25 • via Nuitee
R
Ruth • couple • au
10
Loved our stay snd would return!
Pros:

Loved the history of the residence and its location was unsurpassable. Beds very comfortable and enjoyed the breakfast.

Cons:

Only negative was having to haul luggage up two flights but as it is a historic property this is unavoidable.

2026-05-24 • via Nuitee
K
Katarzyna • family_with_children • pl
10
2026-05-23 • via Nuitee
A
Agnieszka • couple • ch
9
Excellent hotel. Just chose a room with a window to outside.
Pros:

Very nice house and excellent customer service.

Cons:

No fresh air in the room. Next time another one. But still - perfect stay.

2026-05-22 • via Nuitee
C
carolyn • solo_traveller • us
9
Comfort w/ immersion in history.
Pros:

The hotel was in a great location for walking around Prague--it was right on the street that led to the Karlovy Most (Charles Bridge). You could walk directly into the city or stay on the left bank & walk up to the Castle.

Cons:

An elevator would have been nice but I realize it was not possible in such an old building.

2026-05-18 • via Nuitee
S
Stephanie • family_with_children • de
10
Schöner Aufenthalt
Pros:

Sehr gute Lage, praktisch direkt an der Karlsbrücke. Alles auf der Kleinseite und auch Altstadt usw. fußläufig sehr gut zu erreichen. Straßenbahn auch nur 2 min entfernt. Sehr gutes Frühstück und sehr freundliches Personal. Familiensuite im Dachgeschoss sehr geräumig und praktisch ist die komplett ausgestattete Küche.

Cons:

Machbar, aber viele Treppen zu bewältigen bis ins Dachgeschoss.

2026-05-18 • via Nuitee
A
Atanas • couple • bg
10
2026-05-17 • via Nuitee
M
Miguel • couple • es
8
2026-05-17 • via Nuitee
R
Remy • couple • fr
10
Tout simplement parfait. Je recommande
Pros:

Tout était parfait. Meilleur emplacement pour visiter Prague. À deux pas du pont Charles et dans un quartier beaucoup plus calme que la vieille ville.
Le personnel est aux petits soins tout au long du séjour.

Cons:

Rien

2026-05-15 • via Nuitee
M
Maria • couple • gr
9
2026-05-15 • via Nuitee
J
Jean • family_with_children • us
2
Pretty room, but BEWARE of SEWER SMELL & NO ELEVATOR
Pros:

Pretty room

Cons:

The listing is a 3 story walk up and our room was filled with HARMFUL SEWER GAS smell. Additionally, they are not fair & hospitable enough to refund for the night our accommodation was not livable.

No onsite staff beyond 9-5.

2026-05-14 • via Nuitee