London Star Hotel

Hotels
7.4 (1273 reviews)
51-53 Steyne Road, Acton , London , gb
+44 20 8992 8689

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.86
Issues mentioned regarding cleanliness in multiple reviews.
Service
8.83
Staff was helpful and polite, positive sentiments expressed.
Location
8.87
Convenient location near transportation, noted positively in reviews.
Room Quality
6.82
Room conditions noted as dated and had issues like smell but some reviews mentioned comfort.
Amenities
6.35
Basic amenities were recognized, but complaints about the bathroom and lack of privacy were significant.
Value for Money
7.31
Fair value noted, but some felt it did not meet expectations based on price.
Food and Beverage
7.36
Not much detail provided, assumed standard for hotel tier.
Overall Experience
7.83
General feelings of mild satisfaction, though mixed reviews indicate room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:09

Property Description

Convenient Location
London Star Hotel is a short walk from Acton Town Underground Tube Station, offering easy access to central London within minutes.

Comfortable Accommodations
Each room is equipped with a flat-screen TV, kettle, private bathroom, free toiletries, mini fridge, and a hairdryer for a relaxing stay.

Near Major Attractions
With Wembley Stadium/Arena and Twickenham Stadium just a drive away, guests can easily catch exciting events during their stay.

Book now to experience convenience, comfort, and proximity to key destinations at London Star Hotel.

Important information:

An airport pick up service is available for an extra charge on request. Please contact the hotel directly for more information using the contact details supplied on the confirmation email.

Parking restrictions apply from 09:30 to 17:30 Monday to Friday. Car parking is available nearby to the hotel for a cost of GBP 12 per day.

When booking for 4 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1273 reviews
Cleanliness: 5.86
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 7.83
M
mia • couple • gb
5
2026-08-15 • via Nuitee
H
Hanna • couple • at
1
Cons:

If you are a woman, don‘t go there alone! There are a lot of men outside of the hotel watching you (probably bc of the bar). We didn‘t even see a single woman there which was very intimidating. Even the guy on the reception said it wasn‘t a safe environment. + The room reeked of smoke.

2026-08-15 • via Nuitee
L
Lisa • family_with_children • gb
9
Pros:

The location very close to Morrisons and near a bus stop. Let us store luggage for free

Cons:

Car parking wasn’t always free.

2026-08-14 • via Nuitee
E
Erika • couple • es
8
Instalaciones moderas y ubicación relativamente buena.
Pros:

Estábamos alojadas en la habitación deluxe y las instalaciones estaban bastante bien, baño y habitaciones modernas.
Justo al lado del hotel había una parada de bus y la parada de metro a 10 minutos caminando. No está cerca del centro precisamente, pero si bien comunicado. Supermercados cerca.

Cons:

La limpieza de la habitación no era todos los días, creo que era alternando un día sí y otro no. Por lo demás, todo bien.

2026-08-14 • via Nuitee
T
Tiago • solo_traveller • fr
8
2026-08-12 • via Nuitee
A
ADEEL IQBAL Adv. • solo_traveller • pk
1
2026-08-11 • via Nuitee
A
Arif shahzad • solo_traveller • gb
8
Pros:

Property was clean an all facilities were available.

2026-08-09 • via Nuitee
A
Anita • couple • gb
7
Great budget stay
Pros:

Great budget hotel, good location for what I needed. Rooms were quite big and comfortable. Bathroom was large, clean and had good water pressure in the shower. Staff were very helpful and friendly.

Cons:

The decor and fixtures in the room were a bit tired but clean. Hotel also stated that there was air con, but this was only in the hotel lobby, not in individual rooms.

2026-08-07 • via Nuitee
E
Edward • solo_traveller • gb
9
Welcoming, Comfortable sleep, lovely ensuite facility
2026-08-07 • via Nuitee
A
Aleksandra • solo_traveller • pl
10
2026-08-07 • via Nuitee
V
Venkata Rama Mohan • couple • gb
5
Pros:

Location is not safe

2026-08-07 • via Nuitee
D
DESLIE • solo_traveller • gb
8
Pros:

Great family room. Only downside not enough tea and coffee x

Cons:

As above

2026-08-07 • via Nuitee
C
Callum • couple • gb
1
Would Never Stay Again
Pros:

Nothing, very poorly designed, shisha restaurant outside front of hotel, was intimidating to say the least if you came back after 8pm

Cons:

Poor facilities, nothing like the photos, no air conditioning, questionable stains

2026-08-06 • via Nuitee
N
Null • solo_traveller • de
8
2026-08-06 • via Nuitee
M
MARIE • couple • gb
10
2026-08-06 • via Nuitee
D
Dubicka • extended_group • pl
10
2026-08-05 • via Nuitee
C
Candela • extended_group • es
6
Normal
Pros:

La facilidad para llegar a distintas zonas de la ciudad.

Cons:

A partir de la seis de la tarde se ponían a fumar cachimba en la parte del bar, seguían así hasta altas horas de la madrugada. Además la moqueta tenía manchas en el suelo

2026-08-04 • via Nuitee
F
Fabio • couple • it
8
Sicuramente ritornerò ottimo qualità prezzo
Pros:

Il quartiere dove è posizionato vicino 2 supermercati e a 10 minuti a piedi della metropolitana per raggiungere il centro di Londra

Cons:

Nulla

2026-08-04 • via Nuitee
J
Jan • couple • gb
7
An adequate hotel
Pros:

The room has a well-functioning A/C and excellent indoor lighting, with a supermarket conveniently located nearby.

Cons:

The reception feels unprofessional, and the tube station is a bit of a distance away.

2026-08-04 • via Nuitee
G
Gavin • couple • gb
9
A pleasant stay and good nights sleep
Pros:

Good value for money

Cons:

Nothing

2026-08-03 • via Nuitee