London Star Hotel

Hotels
7.4 (1310 reviews)
51-53 Steyne Road, Acton , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.86
Issues mentioned regarding cleanliness in multiple reviews.
Service
8.83
Staff was helpful and polite, positive sentiments expressed.
Location
8.87
Convenient location near transportation, noted positively in reviews.
Room Quality
6.82
Room conditions noted as dated and had issues like smell but some reviews mentioned comfort.
Amenities
6.35
Basic amenities were recognized, but complaints about the bathroom and lack of privacy were significant.
Value for Money
7.31
Fair value noted, but some felt it did not meet expectations based on price.
Food and Beverage
7.36
Not much detail provided, assumed standard for hotel tier.
Overall Experience
7.83
General feelings of mild satisfaction, though mixed reviews indicate room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:09

Property Description

Convenient Location
London Star Hotel is a short walk from Acton Town Underground Tube Station, offering easy access to central London within minutes.

Comfortable Accommodations
Each room is equipped with a flat-screen TV, kettle, private bathroom, free toiletries, mini fridge, and a hairdryer for a relaxing stay.

Near Major Attractions
With Wembley Stadium/Arena and Twickenham Stadium just a drive away, guests can easily catch exciting events during their stay.

Book now to experience convenience, comfort, and proximity to key destinations at London Star Hotel.

Important information:

An airport pick up service is available for an extra charge on request. Please contact the hotel directly for more information using the contact details supplied on the confirmation email.

Parking restrictions apply from 09:30 to 17:30 Monday to Friday. Car parking is available nearby to the hotel for a cost of GBP 12 per day.

When booking for 4 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.4
Based on 1310 reviews
Cleanliness: 5.86
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 7.83
R
Robert • couple • gb
8
Good hotel ,good location,handy for my work situation
Pros:

Helpful staff.Good location.Clean room

2026-09-19 • via Nuitee
H
Hirohito • extended_group • jp
6
2026-09-19 • via Nuitee
C
Cummings • solo_traveller • gb
6
Not to bad for the price a paid for location near Wembley stadium
Pros:

Not to far from Wembley stadium

Cons:

No aircon, toilet and shower room door handle latch wouldn't keep door shut and the shower room was tiny

2026-09-16 • via Nuitee
L
louise • couple • es
1
Uncomfortable
Cons:

The bed was like laying on a park bench

2026-09-15 • via Nuitee
M
miguel • couple • es
10
2026-09-15 • via Nuitee
A
Aniket • couple • gb
10
2026-09-14 • via Nuitee
J
Johann • couple • es
2
Precio bueno, pero con varios inconvenientes importantes
Pros:

Precio bueno, pero con varios inconvenientes importantes

Cons:

Lo mejor del hotel es, sin duda, el precio. Para ser Londres y sus alrededores, ofrece una tarifa bastante económica. Sin embargo, hay varios aspectos que nos sorprendieron negativamente y que, en mi opinión, deberían informarse antes de reservar.

El principal problema es el bar de shisha/cachimbas que se encuentra en la planta baja del mismo edificio. Desde la tarde hasta la noche, el olor se extiende por todo el hotel y llega incluso a las habitaciones, aunque tengas las ventanas cerradas. Es algo bastante molesto y considero que debería advertirse claramente en la descripción del alojamiento.

Otro punto muy negativo es que el ascensor queda inhabilitado durante toda la noche. No hay una hora concreta claramente indicada y, por tanto, si necesitas utilizarlo durante la noche tienes que subir y bajar por las escaleras. Después de pasar todo el día haciendo turismo y llevando equipaje, resulta bastante incómodo.

El hotel también necesita mantenimiento y una renovación. Hay paredes agrietadas, mobiliario muy antiguo y bastante desgastado, además de diferentes elementos de la estructura que muestran claramente el paso del tiempo. En el baño, en determinados momentos, también se percibe olor a cañerías.

Pero lo que más nos decepcionó fue la limpieza de la habitación. Estuvimos tres días. La habitación estaba limpia a nuestra llegada, pero durante toda nuestra estancia no entraron a limpiarla ni realizaron ningún servicio de habitación. Para una estancia de varios días, considero que esto es un servicio básico que debería ofrecerse o, al menos, comunicarse claramente antes de la llegada.

En definitiva, el precio es bueno, pero hay que saber lo que te vas a encontrar. Si buscas únicamente un alojamiento económico, puede ser una opción.

2026-09-14 • via Nuitee
A
Amy • couple • gb
10
2026-09-13 • via Nuitee
G
Godschalk • solo_traveller • nl
4
Hotel niet zoals omschreven.
Pros:

In principe beviel ons niets aan het hotel. Gevoel van onveiligheid en een kamer die niet volgens de site was gedeeld.

Cons:

Qua ligging geen fijn buurt.
Inrichting kamer was niet zoals omschreven opde website, veel beschadigingen, tv deed het niet en de deur sloot ook niet volledig.
Aangezien we andere plannen hadden, kamer eerder uitgecheckt na 1 nacht.

2026-09-12 • via Nuitee
D
David • solo_traveller • gb
9
2026-09-11 • via Nuitee
P
Price • solo_traveller • gb
5
Pros:

Nice people very helpful

Cons:

The restaurant didn't open until 5pm, no microwave in the rooms, couldn't do nothing for breakfast plus no knives and forks to eat with last thing the room could do with painting

2026-09-11 • via Nuitee
P
Petr • extended_group • cz
9
2026-09-11 • via Nuitee
C
Clive • solo_traveller • gb
8
2026-09-11 • via Nuitee
C
Chris C. • solo_traveller • ca
4
It'll do in a pinch
Pros:

Bed was comfortable, clean bathroom, fridge in the room, close access to town and shopping.

Cons:

Carpets need replacement, pictures do not reflect the condition of the establishment, parking was a challenge for foreigners, sewer smell if the bathroom fan isn't left on and the elevator closes at midnight so unacceptable for anyone with a disability.

2026-09-11 • via Nuitee
B
Burgos • couple • gb
10
It was really nice.
Pros:

The room was amazing, super clean and comfortable.

Cons:

The guy that gave me the instructions needs to work on his communication because he was explaining me how to use get to the room so fast. I barely understood.

2026-09-11 • via Nuitee
N
nathalie • extended_group • fr
8
2026-09-10 • via Nuitee
I
izabela • solo_traveller • gb
9
Pros:

Friendly and helpful staff

Cons:

No hand wash
Room stinks of cigarettes

2026-09-10 • via Nuitee
J
Julianne • couple • gb
10
It was comfortable, clean and it had everything I needed, with amazing staff!!!
Pros:

We had a fantastic stay!!! A clean and smart hotel and great location!! Staff were amazing, friendly and helpful x I 100% would recommend!!!

Cons:

Nothing x but I wish I had tried their food which is open late, it looked delicious!!! My fault!!

2026-09-10 • via Nuitee
S
Sasha • family_with_children • gb
7
Very reasonably priced and although basic has everything that you need!
2026-09-10 • via Nuitee
R
Rachel • couple • gb
4
Reasonable price but wouldn’t stay again!
Pros:

I liked it was good location from Wembley and centre of London tube walk around 14 mins away and bus 1 min.

Cons:

Shisha pub/restaurant being downstairs did hear little bit of noise and didn’t feel comfortable walking in after night. Staff were ok, not extremely polite but also not bad.

2026-09-10 • via Nuitee