London Star Hotel

Hotels
7.4 (1121 reviews)
51-53 Steyne Road, Acton , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Car hire
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
5.86
Issues mentioned regarding cleanliness in multiple reviews.
Service
8.83
Staff was helpful and polite, positive sentiments expressed.
Location
8.87
Convenient location near transportation, noted positively in reviews.
Room Quality
6.82
Room conditions noted as dated and had issues like smell but some reviews mentioned comfort.
Amenities
6.35
Basic amenities were recognized, but complaints about the bathroom and lack of privacy were significant.
Value for Money
7.31
Fair value noted, but some felt it did not meet expectations based on price.
Food and Beverage
7.36
Not much detail provided, assumed standard for hotel tier.
Overall Experience
7.83
General feelings of mild satisfaction, though mixed reviews indicate room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 14:09

Property Description

Convenient Location
London Star Hotel is a short walk from Acton Town Underground Tube Station, offering easy access to central London within minutes.

Comfortable Accommodations
Each room is equipped with a flat-screen TV, kettle, private bathroom, free toiletries, mini fridge, and a hairdryer for a relaxing stay.

Near Major Attractions
With Wembley Stadium/Arena and Twickenham Stadium just a drive away, guests can easily catch exciting events during their stay.

Book now to experience convenience, comfort, and proximity to key destinations at London Star Hotel.

Important information:

An airport pick up service is available for an extra charge on request. Please contact the hotel directly for more information using the contact details supplied on the confirmation email.

Parking restrictions apply from 09:30 to 17:30 Monday to Friday. Car parking is available nearby to the hotel for a cost of GBP 12 per day.

When booking for 4 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for £10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 4 years old to 13 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1121 reviews
Cleanliness: 5.86
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 6.35
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 7.83
I
Iker • extended_group • es
10
2026-06-06 • via Nuitee
K
Kraal • solo_traveller • nl
8
Pros:

De kamer was gemoderniseerd en zeer comfortabel, de gordijnen lieten wel veel licht door maar hier stoorden wij ons niet aan

2026-06-06 • via Nuitee
B
Brinkhoff • solo_traveller • nl
10
Geweldig
Pros:

Personeel, kamer wat ondanks geen airco toch heel koel was in warm weer, hele kamer fus inclusief bed, koelkast badkamer.

Cons:

Late check in ondanks pas om 2 uur toch al half uur eerder kunnen doen maar dat kan natuurlijk niet altijd

2026-06-06 • via Nuitee
N
Natalia • couple • pl
5
Było okej
Pros:

Fajna okolica, puby i 15 min od stacji

Cons:

Już na przyjeździe zgłosiliśmy popsute światło, które mrugało tak, że można było dostać epilepsji, niestety przez cały nasz pobyt nic z tym nie było zrobione. Więc korzystanie z łazienki z własną latarką było jedynym rozwiązaniem. W miarę czysto

2026-06-06 • via Nuitee
C
Christian • couple • at
3
2026-06-05 • via Nuitee
F
Francesco Pio • couple • it
9
2026-06-05 • via Nuitee
K
Kakaire • solo_traveller • ie
10
Pros:

The calmness and scent in the place is Soo welcoming,the receptionist are so friendly and smiling it was Worthy my payment

Cons:

Nothing to dislike

2026-06-04 • via Nuitee
D
Darren • solo_traveller • gb
10
Pros:

It was very clean and comfortable

Cons:

The light switches were in an awkward place

2026-06-03 • via Nuitee
S
Sovcikova • family_with_children • sk
7
Pros:

Nice cozy room, clean with working appliances.

Cons:

A repeating beeping sound coming from one of the lights, we were not able to turn it off. Made sleep a bit annoying.

2026-06-03 • via Nuitee
Y
Yulia • solo_traveller • gb
10
2026-06-03 • via Nuitee
R
Riccardo • couple • it
9
Ottimo rapporto qualità prezzo
Pros:

Ottimo rapporto qualità prezzo, struttura pulita e personale gentile

Cons:

E' a 15 min dalla metro, non è una posizione centrale di Londra, ma nemmeno impossibile da gestire.

2026-06-03 • via Nuitee
J
JennySkyIsTheLimit • couple • gb
8
Perfect location, spotless room, and a funny gangster-movie vibe!
Pros:

The location was absolutely perfect for my needs—just 5 minutes from my office, with a convenient car park right in front of the hotel. There is also an amazing Thai restaurant with incredible food only an 8-minute walk away.

As for the hotel itself, my room was super clean and comfortable, and the bathroom was completely spotless. The staff were friendly, and everything was in great order.

If I had to give one little piece of feedback, the red, old-fashioned hallways look a bit like something out of a gangster movie! It gives that part of the hotel a slightly horrendous look, haha. This isn't a complaint at all, just some honest advice, because the rest of the stay was absolutely perfect. Highly recommended!

Cons:

as above

2026-06-02 • via Nuitee
Y
Yashvir • solo_traveller • za
8
2026-06-02 • via Nuitee
I
Ingrid • extended_group • no
5
2026-06-01 • via Nuitee
A
antoniuskarel • solo_traveller • nl
8
Pros:

Heel vriendelijk personeel,fijn verblijf gehad

2026-06-01 • via Nuitee
N
Naomi • solo_traveller • at
7
Great value for the money / Amazing staff
Pros:

The staff was very friendly.
Good connections to the center and airport.
The room smelled nice and I had a good sleep.
The bathroom was superb!

Cons:

The room got a bit hot but it was manageable (I was in London during a heatwave and I had booked the room without the AC)

2026-05-31 • via Nuitee
G
Giuseppe • couple • it
9
2026-05-31 • via Nuitee
M
Marion • couple • de
10
2026-05-31 • via Nuitee
P
Patryk • couple • pl
9
Świetne miejsce na city break!
Pros:

Bardzo klimatyczne miejsce w środku dzielnicy Acton. Kilkanaście minut piechotą do stacji metra Acton Main Line. W okolicy liczne sklepy i restauracje. W prawdzie pokój był mniejszy, niż na zdjęciach, ale pomimo to bardzo komfortowy. Niektóre elementy wymagałyby już delikatnego odświeżenia, ale nie przeszkadzało to w pobycie. Wszystkie najpotrzebniejsze rzeczy były na stanie: lodówka, czajnik, suszarka, płyny do kąpieli i szampon, klimatyzacja (choć wszystkich zaskoczyły upały i średnio dawała radę przy ponad 30 stopniach). Niesamowicie wygodne łóżko! Pomocna i życzliwa obsługa.

Cons:

Jedynym minusem może być restauracja znajdująca się na parterze hotelu, w której codziennie zbierają się liczni goście na palenie sziszy - głośne rozmowy i zapach spalenizny może niektórym przeszkadzać.

2026-05-29 • via Nuitee
K
Kishen • extended_group • ch
10
2026-05-28 • via Nuitee