Swiss-Belhotel Waterfront Makassar

Hotels
Swiss-Belhotel
9.4 (245 reviews)
Jalan Ujung Pandang No. 8 , Makassar , id

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Perfect location
Helpful service
Cons:
Noise disturbances
Initial room issues
Some rooms outdated

Categories

Cleanliness
8.59
Some complaints about room cleanliness and issues with a lingering smell in the initial room.
Service
10
Staff is described as friendly and helpful; positive comments about their service.
Location
9.56
Multiple mentions of a perfect location, especially near attractions.
Room Quality
8.6
Some rooms were described as outdated and issues with room allocation.
Amenities
9.55
Good facilities available, although some were not explicitly mentioned.
Value for Money
9.58
Guests generally felt satisfied with the overall experience for the price.
Food and Beverage
9.54
High praise for the breakfast and food offerings.
Overall Experience
9.79
Overall satisfaction expressed despite some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:23

Property Description

Luxurious Amenities and Services

Swiss-Belhotel Makassar offers a range of luxurious amenities and services to make your stay unforgettable. From the relaxing outdoor pool to the rejuvenating spa centre, indulge in a world of comfort and convenience.

Breathtaking Views and Comfortable Accommodation

Wake up to stunning views of the sea and the city from the comfort of your room. Each room is elegantly furnished and equipped with modern conveniences such as air conditioning, a flat-screen cable TV, and a minibar, ensuring a relaxing and enjoyable stay.

Convenient Facilities and Exceptional Service

With a 24-hour front desk, free WiFi, and free parking, Swiss-Belhotel Makassar prioritizes your convenience. Whether you choose to dine at the restaurant, utilize room service, or explore nearby attractions, our exceptional service and convenient facilities cater to all your needs.

Experience luxury and comfort at Swiss-Belhotel Makassar. Book now for an unforgettable stay!

Important information:

Parking is in customer own risk. The management is not responsible for any loss, damage, or theft of vehicles or belongings left inside.
Room is located near elevator panel, there will be any potential noise disturbance and inconvenience that may cause.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 245 reviews
Cleanliness: 8.59
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 9.55
Value for Money: 9.58
Food and Beverage: 9.54
Overall Experience: 9.79
M
Michaël solo_traveller be
9
2026-08-15 via Nuitee
J
Javier solo_traveller es
7
Pros:

The views from the hotel

Cons:

The poor breakfast (toaster broken down, charging 40 IRP -more than 2€- for an espresso at breakfast...), old and worn out towels in the bath room, no reading lights in bed, occasional long waits to take the lift (one of the three elevators was broken down).

2026-08-12 via Nuitee
1
129alyan Business
10
Great!
Pros:

Group handled by Mba Nungki, very well

2026-08-10 via Tripadvisor
M
Mark couple nl
6
2026-08-09 via Nuitee
5
552restya Solo travel
10
Check in process easy
Pros:

Check in process was good and very helpful by Mba Novita. I got early check in!

2026-08-04 via Tripadvisor
C
Cynthia solo_traveller nl
8
2026-08-03 via Nuitee
6
638sria Business
10
Staycation
Pros:

Good service , Great View dan good Food

2026-07-26 via Tripadvisor
H
Hasan solo_traveller tr
6
2026-07-25 via Nuitee
M
minnboulder Friends getaway Jakarta, Java
10
A hotel close to almost everything
Pros:

If you want a hotel that's in the city and close to good restos, then this is the hotel for you. Room was spacious. My friends and I asked specifically for 2 connecting rooms with great view. And yes, we did have amazing view of the ocean!
One minus point was that when we arrived, the door that connected our rooms were not opened (we arrived after dinner!) and it took them almost an hour to open the door.
We didn't take advantage of the breakfast. Anyway, the hotel is in walking distance from good restaurants, Fort Rotterdam & several museums and of course, pantai Losari boardwalk. Very convenient.

2026-07-08 via Tripadvisor
M
Maria couple fr
10
Parfait
Pros:

L’empressement, la nourriture, la gentillesse du personnel, les espaces à disposition des clients

Cons:

En tout cas, s’ il y a un problème, il est vite résolu

2026-07-05 via Nuitee
M
Maurizia solo_traveller it
10
2026-06-27 via Nuitee
T
Thomas couple de
9
Angenehmer Aufenthalt in Makassar
Pros:

Zentrale Lage,
Freundliches Personal,
gutes Frühstück,
Schönes Swimmingpool (mit langen Öffnungszeiten).
gehobener indonesische Standart.

Cons:

Das Hotel feiert in diesem Jahr das 10-Jährige. Teilweise wirkt es etwas älter. Die Zimmer könnten renoviert werden und die Bettwäsche sollte auch erneuert werden.
Dennoch gehobener indonesicher Standard.

2026-06-19 via Nuitee
D
Discover02473513640 Family
10
Staycation
Pros:

Great Location, Amazing view from the room

2026-06-18 via Tripadvisor
P
Paolo Zanti solo_traveller it
8
Pros:

Sevizio gentilezza del personale e risoluzione dei problemi .

2026-06-14 via Nuitee
F
Febry Saleh solo_traveller id
8
very good location
Pros:

good location

2026-06-12 via Nuitee
H
Hastono solo_traveller id
9
Pros:

Good view ,good location

2026-06-02 via Nuitee
A
Anette extended_group id
7
Sleep very well.
Pros:

The location was perfect, because very near our event venue.

Cons:

The dampness of the pillows, even though slightly, I still have to cover them with the towel.

2026-05-18 via Nuitee
I
inatassa Business
4
Good service but smelly bedcover
Pros:

I expected a decent experience from a hotel of this standard, but sadly that’s not what I got. The room is spacious and the service has been great, but the cleanliness is highly questionable. I arrived to find a bedcover that smelled unpleasant, as if it hadn’t been changed in a very long time. I’ve already called housekeeping to replace the sheets and bedding, but I’m still waiting.

Extremely disappointed.

2026-05-14 via Tripadvisor
D
Dutch Indo solo_traveller nl
6
Fijn hotel maar wel met achterstallig onderhoud.
Pros:

Het personeel is enorm gastvrij, vriendelijk en behulpzaam.

Cons:

De kamers hadden gebreken zoals niet functioneerde airco en kapotte minibar. Kregen snel een upgrade van de zeer vriendelijke office manager echter had die kamer ook gebreken zoals kapotte raambekleding, lekkage in de wc, bevlekte beddengoed.
Het hotel toont hier en daar slijtage en slecht onderhoud. Vooral het tapijt in de kamers zijn versleten of hebben veel vlekken. Veel van de versier marmer bij de liften zijn afgebrokkeld.
Vaak zijn gerechten op het menu van het restaurant niet meer te bestellen omdat deze op waren.
Ik hoop dat het hotel de gebreken snel oplost want het is nog steeds een fijn hotel om te verblijven maar het management moet wel het achterstallig onderhoud aanpakken..

2026-05-06 via Nuitee
D
Devyrante couple id
7
2026-05-04 via Nuitee