Criterion Warwick Hotel

Hotels
7 (256 reviews)
84 Palmerin Street , Warwick , au

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Bar
Non-smoking throughout
Staff adhere to local safety protocols

Review Highlights

Pros:
Friendly staff
Great location
Old charm
Cons:
Cleanliness issues
Noise disturbances
Broken amenities

Categories

Cleanliness
5.39
Several reviews mentioned issues like bugs, brown stains, and leaking showers, indicating poor cleanliness.
Service
8.36
Friendly staff and helpful service noted, although there were complaints about understaffing at times.
Location
9.4
Multiple reviews praised the location as very central and excellent.
Room Quality
5.35
Numerous complaints about broken beds, uncomfortable conditions, and noisy environments.
Amenities
6.38
Lack of basic amenities such as air conditioning and a kettle noted; some positive mention of shared bathrooms.
Value for Money
7.34
Some found pricing reasonable for a cheap stay, while others felt it did not match quality.
Food and Beverage
6.39
Mixed feedback; good food mentioned by some, but issues with burnt meals and wait times noted.
Overall Experience
7.36
Overall mixed experiences with some highlights such as location and charm vs. several significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:30

Property Description

Modern Accommodations
Criterion Warwick Hotel offers comfortable rooms equipped with modern amenities to ensure a pleasant stay for every guest.

Dining and Entertainment
Guests can dine at the on-site restaurant, unwind at the bar, and enjoy a variety of culinary delights during their stay.

Convenient Location
Situated just 97 km from Brisbane West Wellcamp Airport, Criterion Warwick Hotel provides easy access for travelers seeking comfort and convenience.

Book now to experience the perfect blend of modern comforts and convenience at Criterion Warwick Hotel.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WTB

Location

Guest Reviews

7
Based on 256 reviews
Cleanliness: 5.39
Service: 8.36
Location: 9.4
Room Quality: 5.35
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 6.39
Overall Experience: 7.36
S
Shane solo_traveller au
8
Great history in a great place!
Pros:

Location, friendly staff and great food.

2026-07-10 via Nuitee
E
Emily couple au
7
2026-07-01 via Nuitee
G
gregory o shea solo_traveller ie
2
Good hotel for a party, bad hotel if you want to sleep
Pros:

The staff were friendly and the bed was confrotable to lie on. Free parking. Beautiful looking building from the outside. The hotel has great potential but needs serious renovation work done to it.

Cons:

The paint was failing off the walls, the room was freezing cold due to the gaps in the door leading to the balcony which was closed off due to renovation work, no bed side lamp. The walls were dirty. The toilets were on the other side of the building, the noise level was crazy, live music down stairs in the bar , my room was directly above it, the walls were literally shaking with the loudness of the music , I was wearing earplugs and still couldn't block out the noise, the room was over priced for what I paid for. There were leaks in the ceiling in the hallway, buckets on the floor to collect the rain water. There were black hairs of the bed, not mine. I didnt stay the night, I checked out before the nights end.

2026-06-28 via Nuitee
B
baldry solo_traveller au
8
Pros:

Location and staff

2026-06-27 via Nuitee
C
Caldwell couple au
7
We needed a place to stay close to the venue we were going to and the pub was the best choice
Pros:

Staff were friendly and the location was good. Sadly the rain has damaged a lot of the old building and our veranda was not accessible. I do hope the owners keep the old building up to scratch and take care of the leaking roof and the damage it’s caused. We love staying in the old pubs.

Cons:

There needs to be blackout curtains on the doors or a curtain that goes over the doors to block out the street lighting. Other than that, all was good.

2026-06-23 via Nuitee
M
Mark solo_traveller au
7
Pros:

Old style hotel

Cons:

No lift

2026-06-20 via Nuitee
J
Julie solo_traveller au
8
2026-06-16 via Nuitee
V
Vanessa couple au
3
Great Manager, staff, food and entertainment, however accommodation needs repairs.
Pros:

Ben the Manager is a lovely person and very friendly, the staff were great, service was great, food was great, entertainment in the pub was great also. Bed and pillows were comfy.

Cons:

The accommodation is very poor. The building is run down and needs a lot of work to bring it up to standard. Recent rain damaged the ceilings, carpets on one side of the building were wet, 1 of 2 bathrooms closed, no heating.

2026-06-10 via Nuitee
W
wendy solo_traveller au
6
We paid accordingly to what we received. Staff were friendly.
Pros:

Clean bed

Cons:

Bright light on balcony was on all night outside the room, only a small lace curtain on window, so no privacy or screen from the light. Toulet floor needs a good scrub.

2026-06-07 via Nuitee
S
Sarah solo_traveller au
7
Criterion Hotel Warwick
Pros:

The staff, Ben and his crew were amazing - nothing was too much trouble!

Cons:

The noise, however we were warned at check-in and provided with earplugs!

2026-06-05 via Nuitee
J
Jamie solo_traveller au
5
2026-06-02 via Nuitee
A
adams solo_traveller au
7
Had a great stay but im not a fan of the cold
Pros:

Ben the manager was an absolute champion 🏆 🥇 the pub was everything a country pub should be great entertainment well priced drinks & food, comfortable beds

Cons:

The rooms/up stairs need an up grade, aircon / heating & a lick of paint. an electric blanket wouldn't hurt almost bought one for the second nights stay, the 3am bolt to the shared toilet down the hall was an adventure, id stay there again but i would definitely bring a heater next time around

2026-06-01 via Nuitee
J
John solo_traveller au
9
Pros:

Close to everything you need to do shopping without taking the car. Plenty of parking on site. Upgraded to an apartment without asking. Ben and his staff were great to deal with

Cons:

The apartment could do with a microwave oven instead of using the main oven

2026-05-31 via Nuitee
A
alison family_with_children au
8
Beautiful old building. Excellent staff. Comfy beds. A Great stay!
2026-05-28 via Nuitee
L
Leon solo_traveller au
3
Criterion Hotel review from a runner's perspective
Pros:

The Criterion is centrally located to downtown Warwick and is a beautiful old building.. You can get a good meal in the pub and of course a beer or wine etc.The staff are friendly and helpful. There is no issue with parking either.

Cons:

As my primary requirement was to get a good nights sleep, the Criterion is not a logical choice. It is a pub with good patronage and loud music, loud drunk people and loud music is played until 0130hrs. The rooms are also not well shielded from the hallway lighting, which results in an occasionally lighted room.

2026-05-24 via Nuitee
A
amar solo_traveller au
10
2026-05-19 via Nuitee
L
Louise couple au
3
Will definitely not be back.
Pros:

The bed was comfortable .

Cons:

Noise of the bar. Noise of guests in adjoining rooms. Room did not have access to veranda. Light in the passage that constantly turned on with other guests movements. Not a pleasant experience.

2026-05-17 via Nuitee
M
Mitchell solo_traveller au
5
2026-05-15 via Nuitee
A
Alastair solo_traveller au
8
2026-05-15 via Nuitee
L
Lee family_with_children au
2
not for family with young kids or people who are noise sensitive while sleeping.
Pros:

above the pub/hotel

Cons:

had to be separated from my family (2 adults + 2 kids), no toilets or bathroom connected to the rooms, toilets/showers shared with other people, noisy for kids, rooms weren’t clean - mould of ceilings, only 1 electrical plug

2026-05-14 via Nuitee