Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean and comfortable rooms
Excellent food
Cons:
Noise from other guests
Some rooms may need redecorating

Categories

Cleanliness
8.43
Rooms were generally clean but described as needing redecorating and having noise issues from neighbors.
Service
9.2
Friendly staff and helpful service consistently noted across multiple reviews.
Location
9.24
Conveniently located with plenty of nearby amenities and easy access to transport.
Room Quality
8.69
Rooms were described as beautiful and comfortable, despite some complaints about noise.
Amenities
8.72
Good facilities mentioned, although some minor maintenance issues reported.
Value for Money
8.68
Good value noted, particularly for service and quality of food.
Food and Beverage
9.23
Excellent food quality and variety of breakfast options praised.
Overall Experience
9
Positive feelings overall; would return and recommend to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:16

Property Description

Charming Accommodation in Kingston upon Thames

Convenient Location: Nestled within 3 km of Hampton Court Palace, The Queen's Head offers easy access to popular attractions like Kingston Crown Court and Kingston Hospital.

Comfortable Rooms: Each room is thoughtfully equipped with modern amenities such as a desk, flat-screen TV, air conditioning, and a private bathroom. Some rooms even feature a cozy seating area and a fridge for added convenience.

Delightful Dining Options: Start your day with a delicious breakfast including buffet and Full English/Irish options. Indulge in British delicacies at the on-site restaurant or unwind on the terrace with a refreshing drink.

Experience the best of Kingston upon Thames at The Queen's Head - Book your stay now!

Important information:

All Group bookings of more than 4 rooms require full pre-payment and are nonrefundable.
10% booking deposit due at the time of reservation via Bank Transfer. Once a reservation is received the hotel will provide the Bank account number.
100% full pre-payment 30 days prior to arrival via Bank Transfer on the same account number. After this day, the reservation will be nonrefundable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.9
Based on 1213 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.69
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 9
B
Barbara • couple • us
10
Highly recommend this lovely pub hotel.
Pros:

Visually appealing; lovely front patio and great back patio area with cubicles for seating. Very friendly, helpful staff and a delicious selection of breakfasts.

Cons:

Very little.

2026-09-19 • via Nuitee
S
Sarah • family_with_children • be
10
Zéér vriendelijke en (culinair) geweldige accommodatie
Pros:

Het ontbijt was geweldig, personeel zéér vriendelijk, de pub was heel gezellig en het eten heerlijk.

Cons:

De kamers waren een beetje klein voor een verblijf met een baby, maar we wisten wel toen we boekten dat ze niet super groot waren.

2026-09-18 • via Nuitee
H
Heidi • couple • de
10
Great stay in Kingston
Pros:

A wonderful pub hotel in an old listed building. Great staff, delicious food, bathroom freshly renovated, comfy bed! We enjoyed the stay.

Cons:

Everything was perfect!

2026-09-18 • via Nuitee
L
Lesley • solo_traveller • gb
9
2026-09-18 • via Nuitee
R
Rowan • solo_traveller • gb
8
2026-09-16 • via Nuitee
S
Stefano • solo_traveller • it
10
All very good!!!!
Pros:

All very good!
Position, People, room, breakfast. All perfect.
Thank you.

Cons:

///

2026-09-13 • via Nuitee
N
Nathalie • solo_traveller • be
10
2026-09-12 • via Nuitee
S
Stephanie • family_with_children • de
8
2026-09-09 • via Nuitee
M
Michael • couple • gb
9
Great stay in striking Victorian pub with nice rooms
Pros:

Good breakfasts with some innovative items. Cooked to order. Spacious comfortable room with very big bed, excellent walk-in shower, tea and coffee facilities, big flat screen tv. Parking on site limited but if you can get it very convenient. Available, paid for, local street parking. Good bus service to both Kingston and Richmond. Staff excellent. Available and dealt with my booking error brilliantly.

Cons:

Minor problem was steep stairs to bedroom.

2026-09-06 • via Nuitee
S
Susanna • solo_traveller • gb
10
Pros:

A warm welcome, late check-in and check-out. Lovely room and delicious breakfast.

2026-09-05 • via Nuitee
E
Emma • couple • gb
5
2026-09-05 • via Nuitee
R
Ruby • solo_traveller • gb
10
2026-09-05 • via Nuitee
J
Julie • solo_traveller • gb
10
Pros:

Lovely Victorian era pub, just on edge of Kingston. Tasty food, very comfortable bed.

Cons:

Nothing.

2026-08-29 • via Nuitee
B
Buckley • solo_traveller • ie
9
Very enjoyable place to visit
Pros:

The breakfast was terrific. It was a very homely place to stay with lovely staff.

Cons:

Not applicable

2026-08-28 • via Nuitee
Y
Yvonne • extended_group • gb
9
A lovely place to stay in a great location.
Pros:

The location was excellent. Just a short walk to the train station, the town and the river.
The staff were really friendly. The room was very spacious and clean. The Sunday lunch was very tasty.

Cons:

The room was very hot with no A/C and the windows couldn't be opened. There was a fan in the room but with temperatures around 30 degrees it was just blowing hot air around.

2026-08-25 • via Nuitee
T
Tom • family_with_children • us
9
2026-08-25 • via Nuitee
K
Kévin • couple • fr
10
Beautiful stay and nice staff. Thank you!
2026-08-24 • via Nuitee
T
Tony • couple • za
9
It was very nice. The staff was very nice. It was comfortable and very convenient for the purposes of us staying in King
Pros:

It was conveniently located for the purpose of us staying there

Cons:

Although we did have parking there was only room for three cars so we were lucky to get a place

2026-08-17 • via Nuitee
P
Philippa • couple • gb
10
Exceptional service and accommodation, I hope I can visit again. Thank you team Queen’s Head.👏
Pros:

The first impression I had of the property was a warm, welcoming, vibrant place with very courteous, friendly staff. But it got even better the more I discovered.

Cons:

The rooms were a generous size with great facilities including air conditioning, so needed in this exceptional weather. We had everything we needed on site, food, drink and exceptionally comfortable beds. I cannot praise the quality of the breakfasts enough. The toiletries were divine and there was even fresh milk in the room for tea making. Added to all of that the centre of Kingston was an easy walk away including the railway station.

2026-08-16 • via Nuitee
J
Judith • solo_traveller • gb
10
Pros:

Super friendly staff, a very warm welcome and very helpful.
The rooms were lovely and cool, and really beautifully decorated.

2026-08-15 • via Nuitee