Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Central, convenient location
Very clean rooms and comfortable bedding
Friendly, helpful staff
Excellent breakfast
Rooftop bar and restaurant
24/7 grab-and-go in lobby
Perceived good value for short stays
Cons:
Rooms frequently described as very small and oddly shaped
Lack of in-room storage/amenities (no cabinet/iron/toiletries in some cases)
Water issues (cold water or weak pressure reported)
No pool on-site
Parking difficulties
Restaurant food sometimes seen as average/overpriced
Cable TV service reported as poor

Categories

Cleanliness
8.8
Consistently praised across reviews: rooms, bedding and housekeeping described as very clean and comfortable.
Service
8.9
Staff repeatedly described as friendly, helpful and efficient (reception and general personnel praised).
Location
9
Many guests highlighted the central, convenient location for city access and proximity to transport/airport.
Room Quality
5.8
Frequent negative comments: rooms are often very small, oddly shaped, lacking storage/amenities (no cabinet/iron/toiletries) and small bathrooms.
Amenities
7.6
Rooftop bar and 24/7 grab-and-go praised; lacks a pool, some parking difficulties and cable TV was noted as poor.
Value for Money
7.5
Generally seen as good/super value for short city stays by many guests, though a few felt price wasn't justified and restaurant can be overpriced.
Food and Beverage
8
Breakfast is frequently described as excellent; restaurant quality is mixed (rooftop praised but some find food average/overpriced).
Overall Experience
7.6
Overall positive sentiment with many guests willing to return; main drawbacks affecting overall stay are room size and occasional water/parking issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Stylish Accommodation in the Heart of Nairobi

Modern Rooms with City Views: Enjoy the comfort of well-equipped rooms with flat-screen TVs, sitting areas, and private bathrooms, offering stunning views of the city.

Delicious Dining Options: Indulge in a variety of breakfast choices, including continental, full English/Irish, vegan, and vegetarian options, served daily at the on-site restaurant.

Convenient Amenities and Services: Benefit from free WiFi, private parking, and a helpful 24-hour front desk staff fluent in English and Swahili, ready to assist with any queries and tour arrangements.

Experience the vibrant city of Nairobi from the stylish ibis Styles - Nairobi Westlands. Book now for an unforgettable stay!

Important information:

The exchange rate quoted is subject to the Hotels exchange billing rate at the time of check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Location

Guest Reviews

7.9
Based on 2171 reviews
Cleanliness: 8.8
Service: 8.9
Location: 9
Room Quality: 5.8
Amenities: 7.6
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 7.6
I
Isabelle • family_with_children • fr
8
Pros:

L’accueil, la propreté, la déco dans le hall

Cons:

Le chambre pour 3 minuscule et impersonnelle

2026-11-06 • via Nuitee
E
Evans • solo_traveller • tz
7
Okay
Pros:

Super clean and well located

Cons:

Rooms are too tiny

2026-11-05 • via Nuitee
N
Nicole • couple • nl
10
2026-11-05 • via Nuitee
A
Ariel • solo_traveller • es
9
2026-11-04 • via Nuitee
I
Izuchukwu • extended_group • gb
10
2026-11-03 • via Nuitee
B
Bagson • family_with_children • gh
7
2026-11-03 • via Nuitee
P
Paulo • extended_group • br
8
satisfatória, mas os quartos precisam manutenção e atualização
Pros:

Café da manhã, cama, restaurantes do hotel.

Cons:

O quarto que fiquei precisa manutenção de arcondicionado (temperatura não se pode ajustar e estava quente), cheiro forte de poeira ou cigarro, chuveiro muito apertado e banheiro pequeno. Luzes que não acendiam e falta e opção de luz tênue na cama. E isolamento acustico ruim, ouvia-se muito os quartos no entorno.

2026-11-03 • via Nuitee
V
Valerie • solo_traveller • fr
10
Un très bon séjour. Je recommande.
Pros:

La chambre est très bien. L'accueil est parfait. un petit bémol : on entend à certains moments les pieds des chaises du roof top. Ma chambre était au 9ème étage juste au-dessous du roof top.

2026-11-03 • via Nuitee
A
Aminata • family_with_children • ml
8
Pros:

L'emplacement de l'hôtel étant idéal pour découvrir la ville et tout.

2026-11-03 • via Nuitee
H
HILA • couple • il
10
Pros:

The place is beautiful, clean, and very secure. The staff were wonderful, from the security guards to the staff at the upstairs restaurants. The food was delicious too. Highly recommended!

2026-11-01 • via Nuitee
J
Joao • solo_traveller • us
8
2026-10-30 • via Nuitee
G
Guro Berget • family_with_children • no
8
2026-10-28 • via Nuitee
T
Tinkesh • solo_traveller • ae
1
Overall small room makes difficult to rebook again
Pros:

Restaurant was spacious and good view

Cons:

Room was very below average, First room so small in my entire life with no cabinet, no iron no toileteries

2026-10-28 • via Nuitee
F
Fiona • couple • ie
9
Nice, clean hotel and good value for money
Pros:

Great location and superb super clean, modern hotel. Rooftop bar was great, the restaurant is a bit overpriced for what it delivers. Rooms were small but had everything you need for a city break. The 24/7 grab and go in the lobby was a nice touch, especially for early morning tours

Cons:

Size of rooms, restaurant food very average

2026-10-27 • via Nuitee
O
okwalinga • couple • ug
7
My stay was great but only need to install mosquitoe repellents
Pros:

Everything

Cons:

I experienced mosquitoes in night.

2026-10-25 • via Nuitee
A
Amal • solo_traveller • et
8
2026-10-25 • via Nuitee
F
Franklin • family_with_children • ug
8
2026-10-25 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-10-25 • via Nuitee
A
Annamari • couple • ke
7
It is always good to stay at Ibis and it was just the water that never got hot
Pros:

Location is good for our purposes

Cons:

Our water was cold and we struggle with parking

2026-10-25 • via Nuitee
M
MONICA • extended_group • ar
10
Estadía de descanso breve
Pros:

Solo dormimos una noche, pudimos descansar muy bien, el colchón muy cómodo y la ropa de cama todo muy limpio. Desayuno y cena muy completo. Todo el personal fue muy amable en todo momento

Cons:

Nada que comentar

2026-10-23 • via Nuitee