Hampton Inn & Suites Murrieta Temecula

Hotels
•
Hampton Inn
8.5 (266 reviews)
25140 Hancock Avenue , Murrieta , US
+1 951-691-8820

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Close to attractions and restaurants
Easy parking and access
Clean rooms (reported by multiple guests)
Continental breakfast available
Good price / great value (per some guests)
Cons:
Rude/unprofessional staff; guest yelled at on phone
Housekeeping issues: hair, stains on bedding, toothpaste on mirror
Poor breakfast quality (sausage complaints)
Price gouging / unfair rate changes for government rate
No complimentary water offered by front desk

Categories

Cleanliness
8
Mixed signals: several guests explicitly praised cleanliness ('clean', 'Limpieza'), but at least one guest reported subpar housekeeping with hair, stains on sheets and toothpaste on the mirror, lowering the score slightly.
Service
7.9
Mixed service experience: multiple complaints about rude/unprofessional staff (yelled on phone, unhelpful front desk), while other reviews mention friendly and excellent customer service; overall slightly below average.
Location
10
Consistently praised: described as 'excellent', very close to visit sites and food options, and easy access/parking — a clear strength in the reviews.
Room Quality
7.6
Adequate but inconsistent: some guests found the property adequate, while specific issues were reported (stains on fitted sheet, residue on mirror) indicating room quality is below top-tier.
Amenities
10
Amenities are present and functional: continental breakfast is offered and parking/access are easy; availability of these amenities and proximity to dining are positive, though food quality is criticized separately.
Value for Money
8
Mixed value: some guests note great price and value, but others complained the stay was not worth the amount paid and there is a serious complaint about perceived price gouging by management.
Food and Beverage
6.5
Weak area: multiple negative comments about breakfast quality (described as 'disgusting', complaints about sausage), though some mention a continental breakfast being available as a plus.
Overall Experience
10
Varied overall impressions: while there are notable negatives (rude staff, cleanliness lapses, breakfast quality, pricing issues), many reviews emphasize excellent location, good price and positive stays; net overall sentiment leans positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 20:50

Property Description

Convenient Location
Located just a short distance from Old Town Temecula and Old Town Temecula Community Theater, Hampton Inn & Suites Murrieta offers easy access to popular attractions in the area.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with free WiFi, TV, and free toiletries. Take advantage of the fitness center, hot tub, and business center during your stay.

Exceptional Services
Benefit from free private parking, a 24-hour front desk, and an ATM on-site. Whether you're here for business or leisure, our attentive staff is here to ensure you have a pleasant stay.

Ready to experience comfort and convenience at Hampton Inn & Suites Murrieta? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.5
Based on 266 reviews
Cleanliness: 8
Service: 7.9
Location: 10
Room Quality: 7.6
Amenities: 10
Value for Money: 8
Food and Beverage: 6.5
Overall Experience: 10
J
JoAnn • couple • us
10
Pros:

The location is excellent

2026-10-20 • via Nuitee
J
Joseph • couple • us
5
When I ask the front desk of there is a complementary water he said none and I have to buy
Pros:

Clean

Cons:

Nice

2026-10-12 • via Nuitee
R
Roberto • couple • us
10
2026-10-07 • via Nuitee
A
Andressa • couple • us
1
I got yelled at the phone
Pros:

Terrible staff, really unprofessional. Hope no one ever needs to talk to them.

2026-09-15 • via Nuitee
C
Chukwudire • extended_group • us
2
For the amount I paid not the best experience.
Pros:

The property was adequate continental breakfast a plus.

Cons:

Housekeeping was sub par. Hair is tub and sink faucet longggggggg ones. Stains in the fitted sheet of one of the beds and toothpaste and other substances on the mirror.

2026-09-10 • via Nuitee
T
Thomas • couple • us
10
2026-08-29 • via Nuitee
P
Pablo • family_with_children • us
10
Pros:

Everything was very close to the place I was visiting.

2026-07-25 • via Nuitee
M
Mary • couple • us
10
Great value as long as you don’t care about the breakfast
Pros:

Everything. Great price great location great service.

Cons:

The breakfast was disgusting. I never eat sausage that’s in intestines. Sausage needs to be brown.

2026-06-29 • via Nuitee
Y
Yolanda • couple • us
10
Pros:

It’s nice and clean and they have breakfast. It’s close to food places.

2026-06-24 • via Nuitee
A
Andre • couple • us
9
2026-06-16 • via Nuitee
V
vanessamM1700ZG • Family
4
Price Gauging Needs to Stop
Pros:

This review is strictly related to the unfair practice of price gouging conducted by this property. We booked our room months in advance from when we were due to stay. As a government employee we get the advantage to book a government rate room which we did. The rate that we booked was not contingent on having work travel orders so we were well within the normal guidelines of this rate. We have used this rate several times before and never had any issues because we’ve only ever had to show our work badge and the rate was honored. I am aware that there is a difference between the government on work rate and the government rate but obviously the management did not want to honor that difference. About three weeks from our stay day we get an email from the hotel management saying that unless we have current work orders we will not be honored with the government rate which was about $150 a night and would then be only given the current rate which at that time was about $450 a night. We ended up canceling our reservation and not staying at this property because we were able to find other properties with more affordable rooms. I am just very disappointed in the managing staff of this location and hope Hilton doesn’t intend to abuse their customers with price gouging practices.

2026-06-15 • via Tripadvisor
C
Costa • couple • us
7
2026-06-13 • via Nuitee
D
diaz • solo_traveller • us
10
2026-06-06 • via Nuitee
F
Farah • couple • us
10
2026-06-04 • via Nuitee
P
Pyramid • couple • us
10
2026-06-01 • via Nuitee
J
john • solo_traveller • us
10
Pros:

Limpieza

Cons:

Todo perfecto

2026-05-30 • via Nuitee
Y
Yolanda • couple • us
10
Nice and friendly
Pros:

Easy parking and access

Cons:

Clean very easy access to parking , excellent customer service

2026-05-27 • via Nuitee
J
Janet • couple • us
10
2026-05-21 • via Nuitee
C
Camille • solo_traveller • us
10
Pros:

Was a great time

Cons:

Everything

2026-05-19 • via Nuitee
J
JoAnn • couple • us
10
Very clean and comfortable hotel. Will stay again when in the area.
Pros:

Greeted very nicely upon arrival. Fast and easy check in.

Cons:

I liked everything about the property

2026-05-02 • via Nuitee