Panari Resort, BW Signature Collection

Hotels
•
Best Western
9.2 (21 reviews)
Nyahururu Nyeri Highway, Thomson Falls, Nyahururu, 20300 , Nyahururu , KE
254-709-070000

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Outstanding service

Categories

Cleanliness
9.23
The cleanliness is excellent, reflecting a high standard.
Service
9.7
Service was excellent, contributing positively to the experience.
Location
9.44
Location is very convenient, aligning with guest expectations.
Room Quality
9.19
Room quality is exceptional, meeting high standards.
Amenities
9.22
Amenities were well-maintained and satisfactory.
Value for Money
8.68
The price reflects good value for the offerings.
Food and Beverage
8.73
Food and beverage options were decent.
Overall Experience
9.4
Overall experience was outstanding, meeting high expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:30

Property Description

Luxurious Amenities
Indulge in massages, enjoy the health club, indoor pool, and sauna. Relish delicious meals at the restaurant or by the poolside bar, plus 24-hour room service for convenience.

Convenience at Its Best
Stay connected with complimentary Wi-Fi, enjoy concierge services, and free valet parking. Unwind with a drink at one of the bars/lounges or start your day with a complimentary buffet breakfast.

Comfortable Accommodation
Relax in individually furnished guestrooms with minibars and LED TVs. Experience ultimate relaxation in private bathrooms with rainfall showerheads.

Immerse yourself in luxury at Panari Resort, BW Signature Collection. Book now to experience a truly lavish stay amid breathtaking natural beauty.

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9.2
Based on 21 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.44
Room Quality: 9.19
Amenities: 9.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 9.4
E
Eloise Teixeira • solo_traveller • za
10
Always a pleasure at Panari resort
2026-06-08 • via Nuitee
A
Ann mwara • couple • gb
10
Superb Experience
Pros:

We had a wonderful stay at Panari Resort Nyahururu, and the entire experience was excellent from the moment we checked in. All the staff members were absolutely fabulous, and their customer service was exceptional throughout our stay. The environment felt very safe and secure, with beautiful landscaping that made the hotel peaceful and relaxing. Our room was spacious, comfortable, and beautifully maintained. One of the highlights was the fireplace in the room; the staff kindly lit the fire for us in the evening, creating such a warm and cozy atmosphere. Loved how quiet and peaceful our room was. The restaurant was also fantastic, with attentive and friendly staff who were always keen to help. Special thanks to Logan, the young waiter who served us; he was incredibly professional, dedicated, and clearly passionate about providing excellent service. The food was superb, including breakfast, which we thoroughly enjoyed. The hotel is conveniently located about a 10-minute walk from Thomson's Falls. A big thank you as well to Nicholas from Concierge, who kindly accompanied us to the falls and made the experience even more enjoyable. I also want to appreciate Grace from housekeeping for the beautiful birthday decorations in the room, such a thoughtful gesture that made my birthday extra special. We also enjoyed the swimming pool, sauna, and steam room, although they could be better for a big Hotel. Overall, this hotel exceeded our expectations, and I would definitely recommend it to anyone visiting Nyahururu. We will certainly be coming back again.

Cons:

Everything was great. No complains

2026-05-26 • via Nuitee
C
charles • solo_traveller • ke
10
2026-05-25 • via Nuitee
A
Amy • solo_traveller • us
10
Pros:

Fireplace in the room and bar. Bartender was very knowledgeable.

Cons:

Nothing

2026-05-12 • via Nuitee
C
cyrus • solo_traveller • ke
9
2026-05-01 • via Nuitee
J
Jeremiah Obingo • family_with_children • ke
7
Pros:

Ambience

Cons:

Checkout time and breakfast end tjme for weekend should be extended.
Too cold

2026-03-28 • via Nuitee
R
Roddy • extended_group • ke
9
2026-03-24 • via Nuitee
L
Liam • family_with_children • gb
6
2026-03-17 • via Nuitee
E
Edward • family_with_children • gb
1
Pros:

The location

Cons:

I was scammed.

2026-03-11 • via Nuitee
A
Alex Bisig • family_with_children • ch
7
2026-03-05 • via Nuitee
R
Rebecca • solo_traveller • ke
8
All in all, a comfortable stay
Pros:

Despite visiting during a busy season, the check in and customer service was great.
Room cleanliness was great.
Wide variety for breakfast
They were considerate enough to offer a hot water bottle and light up the fire during the evening

Cons:

I found the service charge of $10 to be a bit exorbitant.

2026-02-23 • via Nuitee
J
JKemi • family_with_children • ke
8
Simple and peaceful getaway. Minor improvements required.
Pros:

The rooms are spacious and clean with the usual hotel comforts. The fireplace in the room was great for the cold nights. The housekeeping and reception staff (Josiah and Chris in particular) were attentive and ever helpful. The elephant view point

Cons:

Some of the F&B staff could be better. Basic omelette was a disappointment. I realised that the egg statiom was being handled by an unsupervised trainee and the soggy broken egg showed it. Some of the waiting staff are also unexperienced and custome interaction could be enhanced. The standard of the spa services could also be improved as it was decent but not close to expectation for a spa associated to such a hotel.

2026-02-23 • via Nuitee
M
Martha • couple • ch
8
2026-02-09 • via Nuitee
P
Pheodor Brown • family_with_children • ke
10
Great holiday destination in Nyahururu with indoor heated pool.
Pros:

The location of.the hotel is great. The price was competitive.
The room is great with a nice views and fireplace. The rooms is sizeable with a desk and balcony.

The food variety is great for the meals and reasonably priced. The covered heated pool is a good for all seasons.

The kids play area is great for young kids.

Cons:

Check in took long more than 30 minutes despite prior booking.
The pool area is quite slippery with swimming beds only outside.

2026-02-09 • via Nuitee
A
adrian • couple • ke
8
2026-02-08 • via Nuitee
C
Caroline • extended_group • ke
4
Cons:

Staff attitude

2026-01-30 • via Nuitee
E
ellen • solo_traveller • nl
9
Wonderful, great staff and 1 minute away from the waterfall. Room was great
Pros:

Lots of choice

2026-01-29 • via Nuitee
D
Domisiano • couple • ke
10
A serene escape where nature, comfort, and warm hospitality came together perfectly.
Pros:

Totally loved the ambience and the staff 🥳🥳🥳

The main bar and the cottage were my favorite place 😍

Cheers to Joseph “the bartender “ for he’s lovely and welcoming personality

Cons:

Nothing 🙃

2026-01-25 • via Nuitee
F
Frank • couple • ke
9
Very reliable
Pros:

The food is good and tasty. Very friendly staff

Cons:

Nothing substantial actually

2026-01-23 • via Nuitee
G
Gee • couple • gb
8
Comfortable and home from home
Pros:

Everything ! Location, people , food , hospitality

Cons:

Nothing

2026-01-23 • via Nuitee