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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Kid meals
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Front desk (limited hours)
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Free wired internet
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Scenic Views
Experience the elegance of The Petersham, a 4-star hotel on Richmond Hill with luxurious rooms offering stunning views of the River Thames and meadows. Each individually designed room features modern amenities like free Wi-Fi and a state-of-the-art LCD TV, ensuring a comfortable stay.
Convenient Location and Fine Dining
Ideally situated between Heathrow Airport and central London, The Petersham provides easy access to Richmond Station for transportation. Indulge in award-winning British cuisine at the on-site restaurant, crafted from locally sourced seasonal ingredients. Explore the impressive wine and port collection in The Cellars for a complete dining experience.
Historic Victorian Charm
Built in 1865, this Victorian gem exudes historic charm and character. The en suite rooms offer a blend of traditional elegance and contemporary comfort, making The Petersham the perfect destination for a tranquil yet luxurious getaway.
Book your stay at The Petersham now for a delightful blend of luxury, convenience, and culinary excellence.
Please note when booking six rooms or more, a different cancelation policy applies.
Full payment will be taken at 4 weeks prior to arrival.
There is a discretionary 3% accommodations service charge added to your bill.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 2 years old stay for £10 per person per night when using an existing bed.
Children from 3 years old to 15 years old stay for £50 per person per night when using an existing bed.
People 3 years old and over stay for £50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
A majestic, beautifully appointed hotel and our comfortable room had everything imaginable with plenty of well located power points and light switches.
Konumu güzeldi tek geçerli durumu
Odada böcek çıktı, örümcekler vardı yatak temiz değildi odalarda klima yok, odada mini bar yok konforlu bir oda değildi dışarıdan göründüğü gibi kesinlikle değil su bile getirseler servis parası alıyorlar tavsiye kesinlike etmiyorum rezervasyonda depozito alınıyor baştan bu çok saçma geldi buna dikkat edin.
To expensive
Separate shower and fridge
Beautiful building and views over the river. Lovely room.
Unfortunately the reception we got from the reception team wasn’t great. Not welcoming at all and it sounded like the man on the phone was arguing with a customer. Not shown to our room or offered any welcome or explanation of the hotel facilities, nor offered to share information about the area or anything at all really. A snarky comment was made that we should be grateful for the air con in the room - completely uncalled for.
Our room was pleasant, but had the tiniest window looking right out onto the car park and pathway so we couldn’t have the blinds open.
View was wonderful. Staff were all very helpful.The only problem was the heated towel rail was on,it was last week during the heatwave and we were unable to open the windows.
Location and the convenience. Love the building and the proximity to the river.
Booked two rooms but they are not too close to each other. One room lacked view and cannot open the windows because there’s a scaffolding outside. No view at all.
Superb room with fantastic views
Noisy central air conditioning / heating unit outside our room (#112)
location and the view is fantastic
Lovely, clean and quiet. Lunch was also nice and waiter very polite, well located and nice terraces for good weather.
Seemed to be some sort of dynamic and sales pitched marketing meeting happening whilst I was trying to enjoy a quiet lunch. I was able to move outside with minimal fuss so issue was resolved well.
Room was very comfortable - the air conditioning cooled the room very quickly. There was the usual tea and coffee facilities. The bathroom was very nice, with a large shower with good water pressure, and we liked the twin basins. There was plenty of free parking - which was very appriciated, I get fed up with having to pay for parking to stay at a hotel.
There was lovely views over Richmond and the river Thames. The walk into Richmond took about 10mins.
The bar/restaurant was excelent - I would also like to say a thank you to all the staff who were friendly and responisve and made it a very nice stay.
We didnt have dinner at the hotel as we were attending a function - however breakfast was excelent.
Very minor items - a few more tea bags in the room please.
Beautiful location overlooking the river
Loved everything about it.
I encourage you to read this review in full, don't just ready these positive bits. The hotel is in a lovely location, it is very clean and the architecture of the building is gorgeous with nice views from the restaurant.
There is no air conditioning. We stayed in an unexpected heatwave in May and we struggled to sleep as all we had was a tiny fan to keep us cool in our small bed. We had one thick duvet on the bed, so we had to take it out of the cover in order to have appropriate bedding for the weather. The room itself was small and pokey. The bathroom was huge and more nicely decorated, but the bathtub / shower was tiny (which was so frustrating given how large the bathroom was).
The restaurant prices were astronomical and did not reflect the quality of the food - I paid about £16 for a herbal tea and a handful of chopped fruit.
On top of the already very high room rate, we were charged a service charge (albeit an optional ome) which we were not expecting. Overall, we were left feeling disappointed given how much we paid.
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