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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Kid meals
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
Review Highlights
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Property Description
Luxurious Accommodation with Scenic Views
Experience the elegance of The Petersham, a 4-star hotel on Richmond Hill with luxurious rooms offering stunning views of the River Thames and meadows. Each individually designed room features modern amenities like free Wi-Fi and a state-of-the-art LCD TV, ensuring a comfortable stay.
Convenient Location and Fine Dining
Ideally situated between Heathrow Airport and central London, The Petersham provides easy access to Richmond Station for transportation. Indulge in award-winning British cuisine at the on-site restaurant, crafted from locally sourced seasonal ingredients. Explore the impressive wine and port collection in The Cellars for a complete dining experience.
Historic Victorian Charm
Built in 1865, this Victorian gem exudes historic charm and character. The en suite rooms offer a blend of traditional elegance and contemporary comfort, making The Petersham the perfect destination for a tranquil yet luxurious getaway.
Book your stay at The Petersham now for a delightful blend of luxury, convenience, and culinary excellence.
Please note when booking six rooms or more, a different cancelation policy applies.
Full payment will be taken at 4 weeks prior to arrival.
There is a discretionary 3% accommodations service charge added to your bill.
A deposit may be required at the property.
Location
Guest Reviews
The location was perfect, food and service excellent will definitely be coming back
Nothing not to like .
The location is exceptional for access to Richmond and the River Thames. A grand hotel with plenty of on site parking. The breakfast was delicious and the restaurant and lounges spacious and luxurious. The room was very comfortable, stylish, clean and a good size walkin shower.
The breakfast staff were very efficient but a slightly tense atmosphere was rather strange!
great location and quiet...public areas admittedly had old world charm but I didn't care about celebrity photos and antiques just wanted a place to stay -
Slow wifi
Room the size of a postage stamp.
no chair for what was supposed to be a desk but a narrow glass table and a small low to the ground footstool as the 'chair'
no fridge
toilet about the height for a child
And 3 days later my credut card is showig a charge of $A835.90 which is about $200 more that the 349 pounds on my booking.com
I liked everything about The Petersham Hotel. Friendly welcome on arrival, lovely standard room and the hotel looks so beautiful inside!
The restaurant food was amazing and great service at all times!
A great place to stay and visit!
Nothing not to like.
Great hotel and perfect location, close to every facility and Richmond high street.
I visited during a very hot weekend and I would have hoped that for a £200-night hotel would provide air con, but I was wrong.
No air con in the room, making the rooms very hot and impossible to stay in during the day.
location
couldn't get in the restaurant, options on menu weren't available if not dining in the restaurant
We loved our room, its decor, its large en-suite bathroom and best of all - the beautiful view towards the River Thames.
The way the bill is presented at the end of our stay was a little confusing with various 'add-on' discretionary gratuities. Each item should have been clearly described using simple language.
I had a lovely stay and really enjoyed my break. The room was very comfortable and the hotel itself was lovely.
Overall, I enjoyed my stay and would consider returning. My main feedback would simply be for the staff to relax a little and create a warmer, more welcoming atmosphere.
The staff were professional, although I found the welcome on arrival rather formal and unfriendly. A slightly warmer and more relaxed approach would have made the experience feel more welcoming.
I also found the additional charge of approximately £70 for potential unspent items a little strange, particularly as I had booked room only and did not intend to use any additional services. I appreciate that this may be the hotel’s standard procedure, but clearer information about this in advance would have been helpful.
Perfect location, friendly staff, clean lovely rooms!
Perfect location
The first room had to be changed due to terrible smell and we were told no equivalent room . When hotel was not full as breakfast very quiet and car park empty .
Location.
No hot water and poor response from staff blaming user error. Poor facilities and no extra touches like a coffee machine or bathrobes. Breakfast was extremely expensive and there were poor choices and quality.
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