The Leverage Business Hotel - Bandar Baru Mergong

Hotels
12, Jalan Lengkok Sari, Taman Bandar Baru Mergong , Alor Setar , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Room service
Business center
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Value for Money
Service
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.78
There are multiple mentions of cockroaches and complaints about cleanliness.
Service
8.75
Service is generally described positively with quick check-in and friendly staff.
Location
8.79
Numerous reviews highlight the favorable location near food stalls and amenities.
Room Quality
6.74
Several reviews mention that the rooms are small and not suitable for two adults.
Amenities
6.77
Comments on deficient amenities such as no mini fridge and limited TV channels.
Value for Money
7.73
The hotel is described as affordable, but some guests feel it does not meet expectations.
Food and Beverage
8.78
Positive remarks about nearby restaurants and convenience of food options.
Overall Experience
8.05
A mix of positive and negative experiences, balanced rating reflects this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:31

Property Description

Modern and Comfortable Rooms
Enjoy a stay in our modern rooms with flat-screen TVs and free Wi-Fi. Relax in style with wooden flooring, warm tones, and rain showers in our well-equipped accommodations.

Convenient Amenities
Benefit from our 24-hour front desk, on-site restaurant serving local cuisine, and business centre. Make use of in-room amenities such as DVD players, electric kettles, and room service for a hassle-free stay.

Nearby Attractions
Explore the vicinity with ease, located just minutes away from Alor Setar Tower, Tesco Hypermarket, and various cultural attractions. Experience the best of Alor Setar within a short drive from our strategically located hotel.

Don't miss out, book your stay at The Leverage Business Hotel for a convenient and comfortable experience.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 6.78
Service: 8.75
Location: 8.79
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.05
M
Miss eyla • couple • my
7
2026-09-19 • via Nuitee
T
Tharan • solo_traveller • my
10
Pros:

Very comfortable

2026-09-18 • via Nuitee
N
Nurul Adzrin • couple • my
8
2026-09-17 • via Nuitee
N
NORIAH • couple • my
10
2026-09-16 • via Nuitee
N
Nasrul Hanif • couple • my
8
Value for money
Pros:

Good

Cons:

Ciggarettee smell

2026-09-14 • via Nuitee
N
Noor • solo_traveller • my
8
Great hotel
Pros:

Hotel yang selesa , bilik bersih

Cons:

Good

2026-09-12 • via Nuitee
K
Kim • solo_traveller • au
5
2026-09-12 • via Nuitee
Z
ZALINAH BINTI • solo_traveller • my
9
2026-09-07 • via Nuitee
A
Azis • solo_traveller • my
8
2026-09-07 • via Nuitee
N
Nabila • solo_traveller • my
10
2026-09-06 • via Nuitee
N
Norhamizah • family_with_children • my
7
2026-09-05 • via Nuitee
A
ABDUL TALIB • couple • my
4
Not a pleasant stay.
Pros:

nil

Cons:

toilet water spray leaking. water pressure low in the morning and difficult to bathe.

2026-09-04 • via Nuitee
I
Izzatul Nuha • couple • my
7
Pros:

Its near the city centre

Cons:

A little unclean and there is bug and ant in the room

2026-09-03 • via Nuitee
M
MizzAnje86 • solo_traveller • my
10
I regular cust hotel ni, mmg terbaik 10🌟 i bg
Pros:

All in love.. Stuff baek,bilik tiptop parking selamat walaupun kena bayar, tu hal kecik je

Cons:

Nothing, everything is good

2026-09-03 • via Nuitee
S
Siti hajar • solo_traveller • my
10
Pros:

All good.

2026-09-02 • via Nuitee
S
SYAHRUL AFFENDI • solo_traveller • my
8
Pros:

Very friendly staff. Keep it up!

Cons:

Some minor water pressure, but solved in the end

2026-09-01 • via Nuitee
S
Shanim • family_with_children • my
7
2026-08-30 • via Nuitee
W
Wan Mohd Asyraf • solo_traveller • my
9
Berbaloi dan senang nak cari makan
Pros:

Okey sangat kalau nak bermalam untuk casual use. Berdekatan dengan kedai makanan, bank, 7elen. Kiranya perfect 😌

Cons:

Hari kejadian air sada takda. Jem so air slow

2026-08-30 • via Nuitee
M
Muhamad • solo_traveller • my
6
2026-08-29 • via Nuitee
S
Sumah • extended_group • my
10
Good service & clean hotel
Pros:

Near to shop

Cons:

Na

2026-08-27 • via Nuitee