The Leverage Business Hotel Mergong

Hotels
•
Independent
7.8 (1477 reviews)
12, Jalan Lengkok Sari, Taman Bandar Baru Mergong, Alor Setar, Kedah, 05100 , Alor Setar , MY
60-04-7355555

listing image 1
Show all photos

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Elevator
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
Free self parking
Banquet hall

Review Highlights

Pros:
Location
Value for Money
Service
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities

Categories

Cleanliness
6.78
There are multiple mentions of cockroaches and complaints about cleanliness.
Service
8.75
Service is generally described positively with quick check-in and friendly staff.
Location
8.79
Numerous reviews highlight the favorable location near food stalls and amenities.
Room Quality
6.74
Several reviews mention that the rooms are small and not suitable for two adults.
Amenities
6.77
Comments on deficient amenities such as no mini fridge and limited TV channels.
Value for Money
7.73
The hotel is described as affordable, but some guests feel it does not meet expectations.
Food and Beverage
8.78
Positive remarks about nearby restaurants and convenience of food options.
Overall Experience
8.05
A mix of positive and negative experiences, balanced rating reflects this.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:31

Property Description

Convenient Location

Situated in Alor Setar's bustling shopping district, The Leverage Business Hotel Mergong offers easy access to key attractions like Galeri Sultan Abdul Halim and Muzium Negeri, all just minutes away.

Comfortable Accommodation

Feel at home in our modern and air-conditioned rooms, complete with LCD televisions, complimentary Wi-Fi, and amenities like room service. Your comfort is our priority.

Business-Friendly

With a business center, a 24-hour front desk, and a safe deposit box, we cater to your professional needs seamlessly. Conduct business efficiently, knowing you have everything you need at your fingertips.

Ready to experience convenience and comfort in Alor Setar? Book your stay at The Leverage Business Hotel Mergong today!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Property follows regional sanitization guidelines Safe & Clean (Malaysia)

See all policies

Location

Guest Reviews

7.8
Based on 1477 reviews
Cleanliness: 6.78
Service: 8.75
Location: 8.79
Room Quality: 6.74
Amenities: 6.77
Value for Money: 7.73
Food and Beverage: 8.78
Overall Experience: 8.05
A
Audi • couple • my
7
2026-06-19 • via Nuitee
O
Ooi • solo_traveller • my
7
2026-06-19 • via Nuitee
M
Mohd • couple • my
7
2026-06-16 • via Nuitee
M
mohd zaini • solo_traveller • my
10
2026-06-15 • via Nuitee
K
Kok Hwa • couple • sg
5
Pros:

Location was convenient.

Cons:

Room not so clean with dust and hair at some corner of the room. Bathtub with dirt stain and dust.

2026-06-15 • via Nuitee
S
Syed Abdul Kadir • couple • my
8
2026-06-14 • via Nuitee
V
Vitthiyeswary • solo_traveller • my
8
Pros:

Everything

Cons:

Parking and tv

2026-06-10 • via Nuitee
H
Hamizah • family_with_children • my
6
2026-06-08 • via Nuitee
N
Nur athirah • couple • my
7
2026-06-07 • via Nuitee
M
Mohd Farriz • solo_traveller • my
8
2026-06-07 • via Nuitee
N
Noor • couple • my
8
very satisfying place for staying ❤️❤️❤️
Pros:

everything 👍🏼

2026-06-07 • via Nuitee
N
Nor Syafini • couple • my
7
2026-06-06 • via Nuitee
N
Noorasliza • solo_traveller • my
8
2026-06-03 • via Nuitee
B
Bin • solo_traveller • my
7
2026-06-03 • via Nuitee
A
Anis zulaikha • family_with_children • my
10
Exceptional!
Pros:

Everything from the front desk staff to the exceptionally beyond expectation room condition. The COO suite is fantastic with the bath tub although we had challenges to use it😂

Cons:

Hope there's a guide or manual on how to use the bathtub properly

2026-06-03 • via Nuitee
S
shuib • solo_traveller • my
6
2026-06-02 • via Nuitee
M
Muhamad Zafarol • solo_traveller • my
10
2026-06-01 • via Nuitee
M
MOHD QAIRUL HAFEEZ • couple • my
10
2026-06-01 • via Nuitee
P
PRETAM KAUR • solo_traveller • my
4
Pros:

The staffs are good...the location is good

Cons:

The room was not clean and a lot of cockroaches and the table also dusty...please check before give the room to customer....

2026-05-30 • via Nuitee
S
Soffian • family_with_children • my
10
2026-05-29 • via Nuitee