Hotel Diego de Almagro La Serena

Hotels
8 (2644 reviews)
Avenida Francisco de Aguirre 0665 , La Serena , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
7.25
Multiple mentions of unclean bathrooms and overall maintenance concerns.
Service
8.75
General positive feedback regarding staff friendliness, though some negatives noted.
Location
8.75
Consistent praise for the convenient location.
Room Quality
7.75
Comments on poorly maintained rooms and inadequate amenities.
Amenities
7.25
Issues with breakfast quality and limited gym facilities.
Value for Money
8.25
Mixed opinions on quality relative to price.
Food and Beverage
7.75
Breakfast variety criticized, but some positive mentions of dining experience.
Overall Experience
8.25
General impression of satisfactory stay despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:26

Property Description

Outdoor Swimming Pool and On-Site Bar
Hotel Diego de Almagro La Serena boasts an inviting outdoor swimming pool where guests can relax and unwind, as well as an on-site bar for enjoying refreshing beverages in a vibrant atmosphere.

Comfortable Rooms with City and Ocean Views
Each room at Diego de Almagro La Serena is thoughtfully equipped with modern amenities such as a flat-screen cable TV, safety deposit box, and a private bathroom with free toiletries. Guests can also enjoy city or ocean views from their rooms, adding to the overall charm of their stay.

Convenient On-Site Dining and Family-Friendly Facilities
Guests have the convenience of dining at the hotel's on-site restaurant or ordering in-room meals. Additionally, the property offers a children's playground, laundry services, and a common seating area for relaxation. With a 24-hour front desk, assistance is always at hand for a seamless stay.

Book your stay at Hotel Diego de Almagro La Serena for a memorable and comfortable experience.

Important information:

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

If guests do not show up on the day of arrival, all non-reimbursable fees will be charged in CPL plus a 19% tax.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 2644 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.25
J
JESSICA solo_traveller cl
10
2026-08-18 via Nuitee
P
Pedro couple cl
6
Estancia con desagrado
Pros:

El hotel esta bien ubicado, y en general los servicios estan bien.

Cons:

El sistema de calefacción se controlaba de otro lugar, y era difícil dormir, la calefacción muy alta. No nos limpiaron nunca la habitación, y ademas solicitamos papel higiénico y nunca llego, compre uno. E hall central tenía hace tiempo unos cojines muy malos en los asientos, los arreglaron con unos tan blandos que al sentarse te golpeas la espalda en el respaldo.

2026-08-17 via Nuitee
G
GONZALO ANDRES couple cl
10
2026-08-16 via Nuitee
C
Claudia family_with_children cl
8
Placentera
Pros:

Ubicación y amplitud de habitacion

Cons:

Puerta principal en reparación, prueba de generador en la madrugada con sonido que interrumpió el descanso

2026-08-13 via Nuitee
P
Paulina solo_traveller cl
10
2026-08-11 via Nuitee
S
Sandra S solo_traveller cl
9
2026-08-09 via Nuitee
D
Diego SALAZAR A solo_traveller co
8
2026-08-09 via Nuitee
M
Mark family_with_children us
8
Nice stay and would recommend to others.
Pros:

The rooms were comfortable and the location was ideal.

Cons:

The hotel was recently flooded due to the recent rains so the elevators did not work and we were not allowed to drink the water in the hotel.

2026-08-03 via Nuitee
E
Enrique couple cl
10
2026-07-17 via Nuitee
S
susana extended_group pe
8
Pros:

nada especial

Cons:

desayuno muy basico. atencion no muy amable porparte de una señorita

2026-07-16 via Nuitee
I
Ivan solo_traveller cl
10
2026-07-16 via Nuitee
N
Nicole family_with_children cl
7
Pros:

Muy buena atencion del personal de recepcion y del restaurant. El tamaño de las habitaciones es bastante bueno. La ubicacion es exceleea, esta a unos pocos metros del faro.

Cons:

Las camas un poco dura al igual que las almohadas. Los elementos que te dejan en el baño no son muy buenos. Las instalaciones son un poco antiguas, faltra remodelacion.

2026-07-14 via Nuitee
A
Aurelio couple cl
9
2026-07-14 via Nuitee
A
Anita solo_traveller cl
10
2026-07-12 via Nuitee
L
Luis couple cl
8
Atención excelente con desayunos dignos de destacar
Pros:

La atención del personal. Una mención especial para la Sra. Ana housekeper del Hotel quien resolvió todas nuestas peticiones

Cons:

El equipo de aire acondicionado que estuvo fuera de servicio

2026-07-10 via Nuitee
M
Marcos solo_traveller cl
8
Confortable
Pros:

La cena. Bien preparada, buenos tiempos de espera y buena atención.

Cons:

El personal cerca de la cocina y bar hablaba muy fuerte y contaban de sus temas personales, que a los clientes no nos interesan. Mejor es poner musica

2026-07-09 via Nuitee
R
Raul couple cl
10
Todo muy agradable
Pros:

Desayuno

Cons:

Todo bien

2026-07-08 via Nuitee
R
Rafaella family_with_children cl
10
Excelente lugar para descansar
Pros:

Las habitaciones siempre están limpias

Cons:

Nada

2026-07-06 via Nuitee
B
Benjamin solo_traveller cl
10
2026-07-06 via Nuitee
M
Macarena couple cl
10
Pros:

Las camas muy cómodas, desayuno muy rico y variado.

Cons:

Los shampoo (servirán colocar shampoo y acondicionador por separado)

2026-07-05 via Nuitee