Holiday Inn Express Mexico Aeropuerto by IHG

Hotels
•
Holiday Inn Express
9.2 (1984 reviews)
Rio Churubusco 253 Col. Granjas , Mexico City , mx
+525558034900

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Cons:
Breakfast quality
Noise from outside

Categories

Cleanliness
8.59
Most reviews mention clean rooms, but some noted noise issues.
Service
9.99
The staff is frequently praised for their attentiveness and help.
Location
10
Many reviews commend the hotel's proximity to the airport and concert venues.
Room Quality
9.55
Rooms are described as comfortable and well-maintained.
Amenities
9.08
Amenities are considered sufficient for a hotel of this class.
Value for Money
8.54
Some reviews suggest that certain aspects, like breakfast quality, could improve.
Food and Beverage
8.09
Several comments point out the inadequacy of breakfast options and quality.
Overall Experience
9.78
Overall, guests report a positive stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Modern Comforts and Convenience

Holiday Inn Express Mexico Aeropuerto provides a comfortable stay in Mexico City with air-conditioned rooms and flat-screen TVs. Each room includes a private bathroom with complimentary toiletries and a hairdryer for your convenience.

Exceptional Service

Experience top-notch hospitality with a 24-hour front desk ready to assist you during your stay at Holiday Inn Express. Whether you need assistance or recommendations, our dedicated staff is here to make your visit memorable.

Prime Location

Conveniently located near key attractions like Frida Kahlo House Museum and WTC Mexico City, Holiday Inn Express Mexico Aeropuerto is the perfect choice for travelers. With Benito Juárez Airport just 10 km away, your journey is made hassle-free.

Book now for a delightful stay at Holiday Inn Express Mexico Aeropuerto!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1984 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 9.55
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 9.78
C
Cruz • family_with_children • us
10
2026-07-11 • via Nuitee
V
valencia • solo_traveller • mx
10
2026-07-11 • via Nuitee
J
Jose • family_with_children • us
10
Fabulosamente inmejorable.
Pros:

Saludos. Excelente en todo sentido. Desde la limpieza, la amabilidad del personal y el desayuno tan completo que ofrecen hacen de la estadía una muy placentera. Cerca de todo y lo recomiendo 100%. Gracias.

2026-07-10 • via Nuitee
L
luz clemencia • solo_traveller • co
10
Muy bueno!
Pros:

Excelente

Cons:

Nada

2026-07-09 • via Nuitee
D
Delis • couple • mx
10
Bueno
Pros:

Buena

Cons:

Bueno

2026-07-06 • via Nuitee
G
Gómez Barrios • solo_traveller • mx
10
2026-07-06 • via Nuitee
V
Velazquez • couple • mx
9
Pros:

El desayuno super mis espectativas
la cama muy comoda
la ubicacion perfecta para conciertos

Cons:

la señal del internet puede varirar un poco dependiendo de que habitacion te encuentres

2026-07-06 • via Nuitee
F
Florencia • family_with_children • cl
10
Pros:

Amplitud y cercanía al Aeropuerto

2026-07-05 • via Nuitee
D
Diana Georgina • family_with_children • mx
10
muy buena experiencia, personal muy amable y resuelve tus dudas.
Pros:

la habitación es muy cómoda y confortable

2026-07-03 • via Nuitee
L
Luz Janeth • solo_traveller • mx
9
Pros:

Esta muy cerca del Palacio de los deportes, para conciertos es excelente opción

Cons:

Tuve problemas para que me verificarán en pago

2026-07-03 • via Nuitee
J
Javier • solo_traveller • mx
10
2026-07-02 • via Nuitee
M
MICHAEL SCOTT • couple • cr
10
An exceptional stay with outstanding service, comfortable accommodations, and one of the best hotel
Pros:

⭐⭐⭐⭐⭐ **Excellent Stay – Exceeded Our Expectations!**

We had a wonderful overnight stay at Holiday Inn Express before continuing our travels, and it exceeded our expectations in every way.
The airport shuttle was very easy to find, making our arrival completely stress-free. Check-in was fast, smooth, and welcoming. Our room was clean, the bed was very comfortable, and the shower was fantastic—with plenty of hot water and excellent water pressure, which was much appreciated after a long day of traveling.
We enjoyed dinner in the restaurant, and the food was absolutely delicious. The breakfast buffet the following morning was one of the best we've ever experienced at a hotel. There was an incredible variety of fresh, delicious options, and everything was well-stocked and beautifully presented.
The service throughout our stay was truly five-star. We'd especially like to recognize **Roberto** in the breakfast restaurant and **Samantha** at the front desk. They were both exceptionally friendly, professional, and genuinely made us feel welcome.
Our only minor observation was that the afternoon shuttle driver (we believe his name was **Olman**) didn't seem as friendly as the rest of the staff. However, this was a very small part of an otherwise outstanding experience.
We would absolutely stay here again and highly recommend this hotel to anyone looking for a comfortable, convenient, and welcoming place near the airport.

Cons:

The afternoon shuttle on Wed July 1 at 2pm driver seemed unfriendly

2026-07-02 • via Nuitee
I
ignacio • couple • mx
10
Excelente hotel, eficiente personal y transportación profesional al aeropuerto
Pros:

Muy buen Hotel, personal muy eficiente, check-in rápido, transportación al y desde el aeropuerto excelente...habitaciones confortables.

Cons:

Mejorar el desayuno

2026-06-28 • via Nuitee
B
Bibiana • solo_traveller • us
9
Pros:

The cleanliness of the hotel, the fact that they provide transportation for the airport, the quality of the mattress, pillows etc.

Cons:

Wish I'd had an extra towel.

2026-06-28 • via Nuitee
B
Biaggio • solo_traveller • co
8
Pros:

El servicio, lo mejor de México es la gente.

Cons:

Del hotel nada, los alrededores no son tan bonitos, pero es seguro

2026-06-27 • via Nuitee
G
Gtz • solo_traveller • mx
9
2026-06-22 • via Nuitee
A
ALFREDO • couple • mx
10
confortable
Pros:

Riquisimo el desayuno, gran personal.

2026-06-22 • via Nuitee
R
Randall • solo_traveller • cr
10
Excelente hotel
Pros:

La ubicación y la limpieza y comodidad de las camas ademas del personal que es muy amable siempre

Cons:

Nada todo estuvo excelente

2026-06-20 • via Nuitee
E
EISI LTDA • solo_traveller • co
9
Fue excelente muy buen hotel
Pros:

La atención del personal

Cons:

Que no cambian dólares por pesos

2026-06-19 • via Nuitee
M
Mireya Bielma • couple • mx
9
2026-06-18 • via Nuitee