Holiday Inn Express Mexico Aeropuerto by IHG

Hotels
Holiday Inn Express
9.2 (1955 reviews)
Rio Churubusco 253 Col. Granjas , Mexico City , mx

Children allowed

Facilities

Free beach shuttle
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Lift / Elevator
Ironing service
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Cons:
Breakfast quality
Noise from outside

Categories

Cleanliness
8.59
Most reviews mention clean rooms, but some noted noise issues.
Service
9.99
The staff is frequently praised for their attentiveness and help.
Location
10
Many reviews commend the hotel's proximity to the airport and concert venues.
Room Quality
9.55
Rooms are described as comfortable and well-maintained.
Amenities
9.08
Amenities are considered sufficient for a hotel of this class.
Value for Money
8.54
Some reviews suggest that certain aspects, like breakfast quality, could improve.
Food and Beverage
8.09
Several comments point out the inadequacy of breakfast options and quality.
Overall Experience
9.78
Overall, guests report a positive stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:52

Property Description

Modern Comforts and Convenience

Holiday Inn Express Mexico Aeropuerto provides a comfortable stay in Mexico City with air-conditioned rooms and flat-screen TVs. Each room includes a private bathroom with complimentary toiletries and a hairdryer for your convenience.

Exceptional Service

Experience top-notch hospitality with a 24-hour front desk ready to assist you during your stay at Holiday Inn Express. Whether you need assistance or recommendations, our dedicated staff is here to make your visit memorable.

Prime Location

Conveniently located near key attractions like Frida Kahlo House Museum and WTC Mexico City, Holiday Inn Express Mexico Aeropuerto is the perfect choice for travelers. With Benito Juárez Airport just 10 km away, your journey is made hassle-free.

Book now for a delightful stay at Holiday Inn Express Mexico Aeropuerto!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1955 reviews
Cleanliness: 8.59
Service: 9.99
Location: 10
Room Quality: 9.55
Amenities: 9.08
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 9.78
A
Alma family_with_children us
10
Great value, I will be back
Pros:

Loved the proximity to GNP Stadium, staff was servidor and courteous

Cons:

Room service was a bit slow, food presentation was inconsistent

2026-05-30 via Nuitee
E
Eduardo Alberto solo_traveller mx
10
2026-05-30 via Nuitee
J
Jose Manuel couple mx
9
Ok
Pros:

For the purposes of the trip, it was an ok experience.

Cons:

When we arrived we were assigned a room that was open, not, clean and strangely “configured”. When we reported this to the staff, they did not seem to understand the situation and took it very lightly which is something I personally did not like. In the end they did provide a different room but only after explaining the situation several times even though we had just arrived and checked in just a few minutes before the incident. The staff, although they addressed the situation, they did take it lightly and they were not very sharp identifying what the problem was. They need to improve their situational awareness and communication skills.

2026-05-30 via Nuitee
K
Karla extended_group mx
9
2026-05-29 via Nuitee
L
Leslie solo_traveller mx
10
Pros:

La iluminación y ubicación cercana a GNP

Cons:

Que el internet no llegaba a la televisión y todo estaba en ingles
No pudimos conectar nuestros propios servicios de streaming

2026-05-29 via Nuitee
J
JOSE couple mx
10
Pros:

PRECIO, UBICACION. CONFORT

Cons:

ESTABA LLENO EL HOTEL Y NO SE DABAN ABASTO CON EL DESAYUNO. EL PESRSONAL HACIA TODO LO POSIBLE PERO LA ESTACION SE QUEDABA SIN FRIJOLES, HUEVO, CUBIERTOS. MUCHA GENTE Y POSIBLEMENTE POR ESO. SUGIERO QUE CUANDO ESTEN LLENOS, PONGAN UNA ESTACION DE DESAYUNO EXTRA EN EL JARDIN Y ESO AYUDARA A EVITAR EL PROBLEMA QUE MENCIONO

2026-05-28 via Nuitee
V
Vero Casa family_with_children mx
10
Pros:

excelente ubicacion para el gnp, ya es la tercer ocasion que nos hospedamos aqui y como siempre todo fabuloso, gran atencion, limpieza, desayuno muy completo

2026-05-27 via Nuitee
H
hannele solo_traveller fi
7
2026-05-27 via Nuitee
V
Víctor Manuel solo_traveller mx
8
Pros:

Amabilidad del personal

Cons:

La reservación era con dos camas King size y me dieron habitación con dos camas matrimoniales. Una cucaracha en el baño.

2026-05-26 via Nuitee
Z
zule barragán solo_traveller mx
10
Pros:

Excelente lugar y ubicación
Fuimos a un concierto y quedaba cerca

2026-05-25 via Nuitee
D
Diana Estefania couple mx
6
2026-05-25 via Nuitee
G
Gaby solo_traveller mx
10
2026-05-24 via Nuitee
H
Humberto family_with_children mx
10
Buena ubicación, atención excelente
Pros:

Ubicación buena para conciertos en Palacio de los deportes y/o Estadio GNP

2026-05-21 via Nuitee
P
Paola extended_group mx
10
Excelente servicio y ubicación
Pros:

Excelente trato del personal, muy amable y servicial. Mi vuelo se retrasó y llegué casi a medianoche, pero pude hacer check-in y el hotel respetó la reservación. El servicio de traslado aeropuerto-hotel-aeropuerto es muy conveniente y puntual. Aun cuando el hotel está cerca del Palacio de los Deportes y el Estadio GNP, las habitaciones son tranquilas y no se afecta el sonido.

Cons:

El desayuno incluido es práctico, pero me parece que le falta variedad; todos los días el menú es lo mismo. En las habitaciones me parece que falta un espacio donde colgar las toallas húmedas. Solo hay un lugar dentro de la regadera, pero es poco conveniente.

2026-05-20 via Nuitee
M
Maria Lopez♡ solo_traveller mx
9
2026-05-19 via Nuitee
E
Eduardo solo_traveller us
10
Beautiful time
Pros:

The service desk front lady was amazing

Cons:

Everything was pretty clean !!

2026-05-18 via Nuitee
T
Toral solo_traveller mx
10
Pros:

Muy cómodo y limpio

Cons:

Todo muy bien

2026-05-16 via Nuitee
M
Millan solo_traveller mx
9
Pros:

La comodidad y la limpieza

Cons:

Todo me gustó

2026-05-16 via Nuitee
E
Elsa family_with_children us
10
2026-05-13 via Nuitee
F
feiyu couple cn
9
We had Very good sleep
Pros:

Offers very quiet room as we requested. And hotel people are very kind and nice.

2026-05-13 via Nuitee