PLUM JUDY - THE LEISURE HOTEL

Hotels
Independent
8.4 (5 reviews)
KSEB Tunnel Road, Pallivasal, Devikolam, 685612 , Devikolam , IN

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Picnic area
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly, attentive and named staff (restaurant and front office) praised repeatedly
Excellent location and scenic balcony/plantation views
Strong breakfast buffet with wide local and international options
Generally excellent hospitality and memorable stays for many guests
Efficient front desk service and responsive staff
Cons:
Serious cleanliness problems reported (mold, trash, hair, dated rooms)
Room maintenance issues (broken/lopsided fixtures, smoke smell, uncomfortable beds)
Amenity shortcomings for some guests (no pool, weak gym)
Value-for-money concerns given condition and price
Isolated incidents of poor handling (theft of personal item, pressure to post reviews)

Categories

Cleanliness
4.5
Multiple reviews cite serious housekeeping issues: black mold, trash on patios, hair in showers and generally filthy/dated rooms. Cleanliness is a clear weak point.
Service
10
Front-office and restaurant staff repeatedly praised (e.g., named staff: Mr Joseph, Mira, Jyothi, Abhirami); described as humble, caring and highly professional and responsive despite isolated negative incidents (pressuring for reviews, limited theft follow-up).
Location
10
Location and views are consistently noted as excellent (balcony/plantation views repeatedly mentioned); many guests highlight the setting as a major positive.
Room Quality
6
Rooms are reported as dated and in some cases poorly maintained (lopsided lamp, mold in grout, smoke smell, stiff beds). Some guests paid for premium rooms and were disappointed.
Amenities
9
Mixed reports but several guests report top-notch facilities and decent activities; negatives include no pool for some and a poorly equipped gym in at least one report. Overall many guests found amenities satisfying.
Value for Money
7.9
Several guests felt the stay was not worth the price given cleanliness and maintenance issues; some compensations were offered (e.g., waived buffet) but perceived value remains below expectations for a 5-star rate.
Food and Beverage
9.8
Breakfast buffet and food variety receive strong praise (local and international options, wide spread); isolated issues: some cold buffet items and occasional noisy dining experiences.
Overall Experience
10
Many guests describe a fantastic, highly recommended stay driven by staff, views and food; however, a minority experienced significant issues. Overall sentiment across reviews skews highly positive for the majority of stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 02:48

Property Description

Luxurious Amenities
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Recreational Opportunities
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional amenities include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Convenient Location
Located in Devikolam, PLUM JUDY - THE LEISURE HOTEL is within a 15-minute drive of Mount Carmel Church and Tata Tea Museum. This luxury hotel is near Attukad Waterfall and other major attractions in the area.

To book your stay at PLUM JUDY - THE LEISURE HOTEL and experience luxury and convenience in Devikolam, visit our website now!

Important information:

Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 5 reviews
Cleanliness: 4.5
Service: 10
Location: 10
Room Quality: 6
Amenities: 9
Value for Money: 7.9
Food and Beverage: 9.8
Overall Experience: 10
M
Majed solo_traveller sa
10
Pros:

طاقم العمل من السيكورتي الى المدير ممتازين جدا جدا واشكرهم على حسن الاستقبال والضيافة.
واكيد سأحجز في هذا الفندق الجميل مرة أخرى. وانصح فيه

2026-07-24 via Nuitee
A
Althaf family_with_children in
10
Our stay was really nice .
Pros:

Property is good and clean

Cons:

All good .

2026-07-22 via Nuitee
V
Vishal Sharma family_with_children in
10
Pros:

Location and view

Cons:

High tea very bad

2026-07-19 via Nuitee
S
sajit kallery solo_traveller in
10
2026-07-19 via Nuitee
A
Abhijith solo_traveller in
10
Pros:

Great view, polite staff and service

2026-07-18 via Nuitee
محمد family_with_children ae
1
Pros:

لم يعجبني شيء لان الغرف شيء جدا

Cons:

الغرف سيء غير اختياري وكانت الغرف غير نظيف مثل الارضيه وblanket و الحمامات شيء لانهم اعطوني مكان مثل سكن العمال وابلغوني انك حاجز في بوكن لو حاجز عندنا سنعطيك غرف فخمه والاطلاله سيء جدا

2026-07-17 via Nuitee
S
Sahukara rakesh couple in
10
Pros:

Very good property

2026-07-14 via Nuitee
T
Tharun solo_traveller in
10
Pros:

Cozy and comfortable

2026-07-12 via Nuitee
K
Kamal solo_traveller in
1
Pros:

Nice

Cons:

Well

2026-07-12 via Nuitee
S
Sarai solo_traveller nl
3
Pros:

Good

Cons:

No

2026-07-04 via Nuitee
M
Mathur family_with_children in
10
Good Location, Good Food, Courteous staff
Pros:

Location was good, Breakfast layout was extensive and good, staff was very polite and courteous, rooms were spacious and connected.

Cons:

Most of the rooms at our floor were under repair and painting so there was strong chemical smell of the paint and warnish in the corridor which was slight discomfort.

2026-06-26 via Nuitee
M
MAJID couple om
2
ازعاج ف ازعاج
Pros:

الموقع

Cons:

غرفتي مطله على خدمات الفندق او سكن عمال لم اراء النوم أبدا

2026-06-24 via Nuitee
R
RADHAKRISHNAN couple in
10
Excellent other worldly experience. Exclusivity, Views, location, staff everything is too good
Pros:

Beautiful location at one high point of a valley. It is isolated from the crowd with tea plantations below and a massive rock face above that carries small water streams down the valley. You can see the mist and broken clouds swirling up from the bottom of the valley, turning into dark ones and then pouring. A short walk takes you to a point where you can see tea plantations, water bodies, mountains. The staff was very polite and attended to all my requests. The restaurant’s menu is thoughtfully designed and although short, I could choose alternatives that had me satisfied. The restaurant also tweaked the menu on a specific request! The High tea session at the top floor was a beautiful experience

Cons:

-

2026-06-11 via Nuitee
N
Neelesh couple gb
10
2026-05-26 via Nuitee
P
Praveen Kumar solo_traveller in
9
Pros:

The restaurant staff especially Mr Joseph, the executive chef is very humble and caring and the front office staff Mira, Jyothi, abhirami etc were highly professional and responsive.

Cons:

The technical staff/ house keeping staff not up to the mark. They may be trained well .

2026-05-26 via Nuitee
D
Dr. Sachin solo_traveller in
10
Pros:

Location and views

2026-05-18 via Nuitee
R
Ravi couple in
10
Pros:

Highly recommended

2026-05-05 via Nuitee
C
Chidu solo_traveller in
10
Pros:

Staff are friendly

Cons:

Nothing in particular

2026-05-03 via Nuitee
S
Sathish family_with_children in
10
2026-05-03 via Nuitee
B
bhanu prakash solo_traveller in
10
Pros:

All very nice

2026-05-01 via Nuitee