PLUM JUDY - THE LEISURE HOTEL

Hotels
Independent
8.4 (5 reviews)
KSEB Tunnel Road, Pallivasal, Devikolam, 685612 , Devikolam , IN

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Garden
Luggage storage
Concierge service
Picnic area
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly, attentive and named staff (restaurant and front office) praised repeatedly
Excellent location and scenic balcony/plantation views
Strong breakfast buffet with wide local and international options
Generally excellent hospitality and memorable stays for many guests
Efficient front desk service and responsive staff
Cons:
Serious cleanliness problems reported (mold, trash, hair, dated rooms)
Room maintenance issues (broken/lopsided fixtures, smoke smell, uncomfortable beds)
Amenity shortcomings for some guests (no pool, weak gym)
Value-for-money concerns given condition and price
Isolated incidents of poor handling (theft of personal item, pressure to post reviews)

Categories

Cleanliness
4.5
Multiple reviews cite serious housekeeping issues: black mold, trash on patios, hair in showers and generally filthy/dated rooms. Cleanliness is a clear weak point.
Service
10
Front-office and restaurant staff repeatedly praised (e.g., named staff: Mr Joseph, Mira, Jyothi, Abhirami); described as humble, caring and highly professional and responsive despite isolated negative incidents (pressuring for reviews, limited theft follow-up).
Location
10
Location and views are consistently noted as excellent (balcony/plantation views repeatedly mentioned); many guests highlight the setting as a major positive.
Room Quality
6
Rooms are reported as dated and in some cases poorly maintained (lopsided lamp, mold in grout, smoke smell, stiff beds). Some guests paid for premium rooms and were disappointed.
Amenities
9
Mixed reports but several guests report top-notch facilities and decent activities; negatives include no pool for some and a poorly equipped gym in at least one report. Overall many guests found amenities satisfying.
Value for Money
7.9
Several guests felt the stay was not worth the price given cleanliness and maintenance issues; some compensations were offered (e.g., waived buffet) but perceived value remains below expectations for a 5-star rate.
Food and Beverage
9.8
Breakfast buffet and food variety receive strong praise (local and international options, wide spread); isolated issues: some cold buffet items and occasional noisy dining experiences.
Overall Experience
10
Many guests describe a fantastic, highly recommended stay driven by staff, views and food; however, a minority experienced significant issues. Overall sentiment across reviews skews highly positive for the majority of stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 02:48

Property Description

Luxurious Amenities
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.

Recreational Opportunities
Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional amenities include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Convenient Location
Located in Devikolam, PLUM JUDY - THE LEISURE HOTEL is within a 15-minute drive of Mount Carmel Church and Tata Tea Museum. This luxury hotel is near Attukad Waterfall and other major attractions in the area.

To book your stay at PLUM JUDY - THE LEISURE HOTEL and experience luxury and convenience in Devikolam, visit our website now!

Important information:

Take advantage of recreation opportunities such as a fitness center or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.4
Based on 5 reviews
Cleanliness: 4.5
Service: 10
Location: 10
Room Quality: 6
Amenities: 9
Value for Money: 7.9
Food and Beverage: 9.8
Overall Experience: 10
N
Neelesh couple gb
10
2026-05-26 via Nuitee
P
Praveen Kumar solo_traveller in
9
Pros:

The restaurant staff especially Mr Joseph, the executive chef is very humble and caring and the front office staff Mira, Jyothi, abhirami etc were highly professional and responsive.

Cons:

The technical staff/ house keeping staff not up to the mark. They may be trained well .

2026-05-26 via Nuitee
D
Dr. Sachin solo_traveller in
10
Pros:

Location and views

2026-05-18 via Nuitee
R
Ravi couple in
10
Pros:

Highly recommended

2026-05-05 via Nuitee
C
Chidu solo_traveller in
10
Pros:

Staff are friendly

Cons:

Nothing in particular

2026-05-03 via Nuitee
S
Sathish family_with_children in
10
2026-05-03 via Nuitee
B
bhanu prakash solo_traveller in
10
Pros:

All very nice

2026-05-01 via Nuitee
T
Tibin Joy couple in
8
2026-04-30 via Nuitee
V
Verity couple gb
1
Dirty and dated
Pros:

The staff were lovely and the view was beautiful

Cons:

It was filthy, the rooms are so dated and have black mold from what looks like a previous flood. We tried to flag this to staff but they did not see the issues with the room, they did move us to another but this was no better. During check out we showed pictures of the second room and its unacceptable condition which they then handled well. This was meant to be a very special stay and we even paid for the honeymoon suite to ensure this, we were so disappointed and upset

2026-04-27 via Nuitee
R
ritha couple my
10
Pros:

Efficient staffs and beautiful view by the room

2026-04-27 via Nuitee
T
Tushar solo_traveller in
2
MY CHARGER WAS STOLEN FROM MY ROOM
Pros:

The location and the views are good. Rooms are clean and tidy. Ambience and activities are decent.

Cons:

My OEM Charger was stolen by the facility staff. It was a 120W Supervooc charger by Oppo. I had put both my chargers in my bag before leaving for the local tour. When we came back, the room was cleaned and my charger was gone from the bag. Hotel didn't take much investigation efforts. I had to checkout so even I had no choice but to let go. The hotel management waived off 1 buffet dinner which they claim is 2000 but the cost to them won't be more than 700-800. Kerala Tourism calls it God's Own Country - I disagree.

2026-04-27 via Nuitee
W
Williams couple us
1
Extremely disappointing for the price
Pros:

View was about as good as you’d expect

Cons:

Rooms were dirty and poorly maintained, which is unacceptable for a room at this price - there was trash on my patio, mold on all the bathroom tile grout, and one of the lamps on my bedroom was hanging lopsided off the wall. Not to mention the pillows and bed were stiff and uncomfortable.

Also the gym and amenities were a joke, see my photo. And while the food was ok, I had to listen to THREE separate babies screaming the whole time I ate dinner. It felt like more like a daycare than a high end hotel.

On top of this, as I was about to leave one of their staff was repeatedly insisting for me to review them on this website, all while hovering over me to watch me write it. Well here’s your review buddy.

2026-04-27 via Nuitee
A
Anilkumar family_with_children in
9
Awesome and happy time spent
Pros:

Excellent staff and hospitality. Willing to cost again with extended families..

Cons:

Swimming pool should have been there

2026-04-27 via Nuitee
I
Iftekhar couple in
10
Overall Good
Pros:

Excellent

Cons:

No signage from main roads.

2026-04-26 via Nuitee
M
Manoj couple in
10
A fantastic all round experience.
Pros:

Excellent balcony views over the plantation and a wide spread including both local as well as international cuisine for breakfast buffet. The facilities were also top notch and the staff were exceptional.

2026-04-24 via Nuitee
J
Jenston couple ca
9
Amazing
Pros:

Great location, clean hotel and amazing staff

Cons:

Some of the buffet items where cold

2026-04-24 via Nuitee
S
Sjoerd couple nl
2
Awfully and not worthy 5 star
Pros:

Just the kindness of the personnel but that’s really everything

Cons:

We had so many issues. First of all we checked in a room and the smell of the bathroom was awful. Also the room was filled with the smell of smoke because the staff were just cooking outside of our window.

We changed room and there was hair in the shower. A lot of mold and again the smell of smoke in the room. This makes it very uncomfortable to breath properly. They were trying to hide the sense of smoke with some citrus parfum which resulted in headaches for our family.

We tried to cancel our last day of the booking but they were not willing to do so.

This is so not worth a five Starr!

2026-04-21 via Nuitee
I
Isaac solo_traveller nz
10
Pros:

Amazing stay, friendly staff

Cons:

Na

2026-04-20 via Nuitee
P
Peter solo_traveller be
8
2026-04-16 via Nuitee
M
Mathew family_with_children ae
10
Pros:

All good

Cons:

Nice

2026-04-15 via Nuitee