I'M Hotel

Hotels
8.4 (2803 reviews)
Makati Avenue corner Kalayaan Avenue , Manila , ph
+63 2 7755 7888

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Location
Rooftop bar
Size of rooms
Cons:
Cleanliness issues
Poor service quality
Value for money concerns

Categories

Cleanliness
6.71
Numerous complaints about dusty rooms and dirty bed sheets.
Service
9.18
Mixed reviews; some guests felt the staff were unresponsive and not communicative.
Location
9.92
Great location mentioned in several reviews.
Room Quality
8.67
Several criticisms about the age and mustiness of rooms.
Amenities
9.7
Positive mentions of amenities like the rooftop bar, but some issues reported.
Value for Money
6.66
Guests reported feeling that the hotel did not meet expectations for price.
Food and Beverage
8.21
Mixed opinions with complaints about breakfast quality.
Overall Experience
8.18
Numerous negative experiences led to a disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at I'M Hotel's spa, hot tub, sauna, and fitness center. Unwind and rejuvenate in style.

Gastronomic Delights
Savor delectable meals at the on-site restaurant and enjoy refreshing drinks at the bar. Culinary satisfaction awaits.

Convenient Location
Located near premier shopping destinations like Power Plant Mall, Greenbelt Mall, and Glorietta Mall, I'M Hotel offers easy access to the best of Manila.

Experience luxury and convenience at I'M Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

8.4
Based on 2803 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.92
Room Quality: 8.67
Amenities: 9.7
Value for Money: 6.66
Food and Beverage: 8.21
Overall Experience: 8.18
S
SALEM • couple • kw
9
2026-08-29 • via Nuitee
H
Hacım • solo_traveller • tr
8
Pros:

Çalışanlar çok nazik ve kibarlar, her talebimiz de yardımcı oldular.

Cons:

Kahvaltı biraz daha global olabilir.

2026-08-29 • via Nuitee
אורי רון • extended_group • il
10
2026-08-28 • via Nuitee
K
Kieren • couple • au
9
Luxe hotel in a great area.
Pros:

Stunning hotel right in the heart of Makati. The on site onsen a huge highlight, just like they have in Japan (just missing a cold pool). The massage at the hotel perhaps the best I had in the Phillipines. Very little to complain about.

Cons:

In hotel restaurant a bit expensive, but you pay for convenience.

2026-08-25 • via Nuitee
I
iamjeffc • solo_traveller • us
10
Pros:

Always an amazing place to stay!

2026-08-25 • via Nuitee
O
Omar • extended_group • sa
10
Perfect place
Pros:

Perfect place

Cons:

Nothing

2026-08-24 • via Nuitee
M
Michael • extended_group • us
9
Pros:

pool was nice, staff at breakfast was rude but otherwise everything was great

2026-08-23 • via Nuitee
C
Carlos • solo_traveller • es
9
2026-08-23 • via Nuitee
D
Dela Cruz • family_with_children • au
10
Great value, friendly staff, and a lovely pool made for a comfortable stay.
Pros:

Friendly staff, and the location made it easy to get around Makati. The pool was a great touch, and the room was clean and comfortable for a one-night stay

Cons:

EVerything met expectations for a short stay

2026-08-23 • via Nuitee
M
Millie • extended_group • gb
10
Big fan
Pros:

Breakfast was lovely, the amenities offered were really good value, the spa was amazing and the staff were kind and attentive

Cons:

Everything was great!

2026-08-21 • via Nuitee
W
William • couple • co
10
Excelente opción
Pros:

La ubicación, las instalaciones, el personal, el precio,

2026-08-21 • via Nuitee
Z
Z • solo_traveller • de
10
2026-08-21 • via Nuitee
D
Danie • solo_traveller • gb
10
2026-08-20 • via Nuitee
G
Gao • couple • fr
7
Pros:

location

Cons:

check in process so long and tedious, no hot water in one of the room

2026-08-20 • via Nuitee
G
Gao • couple • fr
7
2026-08-20 • via Nuitee
G
Gao • family_with_children • fr
7
Pros:

location

Cons:

check in process so long and tedious

2026-08-20 • via Nuitee
D
Dimitra0019 • solo_traveller • cy
6
2026-08-18 • via Nuitee
M
Marc Edrian • couple • au
10
Relaxing
Pros:

The spa

Cons:

Bathroom have moulds

2026-08-18 • via Nuitee
J
Jurgen • couple • be
9
2026-08-18 • via Nuitee
F
Ferhat • solo_traveller • gb
6
2026-08-18 • via Nuitee