I'M Hotel

Hotels
8.4 (2653 reviews)
Makati Avenue corner Kalayaan Avenue , Manila , ph

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Rooftop bar
Size of rooms
Cons:
Cleanliness issues
Poor service quality
Value for money concerns

Categories

Cleanliness
6.71
Numerous complaints about dusty rooms and dirty bed sheets.
Service
9.18
Mixed reviews; some guests felt the staff were unresponsive and not communicative.
Location
9.92
Great location mentioned in several reviews.
Room Quality
8.67
Several criticisms about the age and mustiness of rooms.
Amenities
9.7
Positive mentions of amenities like the rooftop bar, but some issues reported.
Value for Money
6.66
Guests reported feeling that the hotel did not meet expectations for price.
Food and Beverage
8.21
Mixed opinions with complaints about breakfast quality.
Overall Experience
8.18
Numerous negative experiences led to a disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at I'M Hotel's spa, hot tub, sauna, and fitness center. Unwind and rejuvenate in style.

Gastronomic Delights
Savor delectable meals at the on-site restaurant and enjoy refreshing drinks at the bar. Culinary satisfaction awaits.

Convenient Location
Located near premier shopping destinations like Power Plant Mall, Greenbelt Mall, and Glorietta Mall, I'M Hotel offers easy access to the best of Manila.

Experience luxury and convenience at I'M Hotel. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2653 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.92
Room Quality: 8.67
Amenities: 9.7
Value for Money: 6.66
Food and Beverage: 8.21
Overall Experience: 8.18
J
Jamie • couple • gb
9
Overall great stay. Staff were friendly and accommodating.
Pros:

Location and spa.

Cons:

No face towels.

2026-05-23 • via Nuitee
A
Alan • couple • gb
10
2026-05-23 • via Nuitee
D
dedeus • solo_traveller • fr
10
2026-05-23 • via Nuitee
M
Mao • solo_traveller • sg
10
Pros:

Good location, onsen and sauna

Cons:

Nothing

2026-05-23 • via Nuitee
S
Scott • couple • au
10
2026-05-23 • via Nuitee
B
Belinda • solo_traveller • au
6
2026-05-23 • via Nuitee
D
Doug • solo_traveller • ca
9
2026-05-23 • via Nuitee
V
Varinder • couple • ph
10
2026-05-22 • via Nuitee
M
manuela • couple • it
10
Ottimo hotel
Pros:

L'hotel è molto pulito, lo staff molto gentile. C'è un bellissimo skybar da cui si vede tutta Manila.

Cons:

La piscina è sempre in ombra e non c'è la possibilità di prendere il sole.

2026-05-22 • via Nuitee
R
Roger • extended_group • se
1
2026-05-22 • via Nuitee
I
Ignacio • couple • ar
8
2026-05-21 • via Nuitee
I
Ignacio • couple • ar
8
2026-05-21 • via Nuitee
L
LAI YENG • solo_traveller • my
8
2026-05-21 • via Nuitee
M
Marixi • couple • sg
10
Lovely stay! Near to everywhere.
Pros:

We requested for an early check in due to our circumstances as we were tired from an early flight and they were able to accommodate us with our request. Thank you. It’s good to be back here!

Cons:

Nah!

2026-05-21 • via Nuitee
T
Timothy • solo_traveller • au
2
2026-05-21 • via Nuitee
H
hajar • couple • fr
10
2026-05-18 • via Nuitee
F
Fatoumata • couple • fr
7
2026-05-17 • via Nuitee
Y
YOEL • couple • es
3
2026-05-16 • via Nuitee
D
Dirk • solo_traveller • de
8
Lohnt sich nicht, leider.
Pros:

Sehr schöne grosse Zimmer. Tolle Rooftop Bar.

Cons:

Das Zimmer wurde nur 1x in 8 Tagen gestaubsaugt.
Preis-/Leistung passt nicht. Zu teuer.
HANDTUCHWECHSEL HAT NICHT GUT FUNKTIONIERT.

2026-05-15 • via Nuitee
G
Geoffrey • couple • ca
9
2026-05-15 • via Nuitee