I'M Hotel

Hotels
8.4 (2803 reviews)
Makati Avenue corner Kalayaan Avenue , Manila , PH
+63 2 7755 7888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Location
Rooftop bar
Size of rooms
Cons:
Cleanliness issues
Poor service quality
Value for money concerns

Categories

Cleanliness
6.71
Numerous complaints about dusty rooms and dirty bed sheets.
Service
9.18
Mixed reviews; some guests felt the staff were unresponsive and not communicative.
Location
9.92
Great location mentioned in several reviews.
Room Quality
8.67
Several criticisms about the age and mustiness of rooms.
Amenities
9.7
Positive mentions of amenities like the rooftop bar, but some issues reported.
Value for Money
6.66
Guests reported feeling that the hotel did not meet expectations for price.
Food and Beverage
8.21
Mixed opinions with complaints about breakfast quality.
Overall Experience
8.18
Numerous negative experiences led to a disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at I'M Hotel's spa, hot tub, sauna, and fitness center. Unwind and rejuvenate in style.

Gastronomic Delights
Savor delectable meals at the on-site restaurant and enjoy refreshing drinks at the bar. Culinary satisfaction awaits.

Convenient Location
Located near premier shopping destinations like Power Plant Mall, Greenbelt Mall, and Glorietta Mall, I'M Hotel offers easy access to the best of Manila.

Experience luxury and convenience at I'M Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Location

Guest Reviews

8.4
Based on 2803 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.92
Room Quality: 8.67
Amenities: 9.7
Value for Money: 6.66
Food and Beverage: 8.21
Overall Experience: 8.18
J
Jongko • couple • sg
8
2026-09-11 • via Nuitee
F
Fatima Valerie • couple • us
9
2026-09-11 • via Nuitee
A
Alexandra • solo_traveller • nz
8
2026-09-11 • via Nuitee
A
Alvaro • extended_group • es
7
2026-09-10 • via Nuitee
J
Johan • couple • fr
8
2026-09-10 • via Nuitee
N
Nichel Grace • couple • us
7
Pros:

Spacious, and the stuff accommodates. Close to everything.

Cons:

There is no face towels,

2026-09-10 • via Nuitee
L
Lavi • couple • il
1
2026-09-09 • via Nuitee
N
Nia • family_with_children • gu
10
2026-09-06 • via Nuitee
D
David • couple • gb
8
Nice place for a week staycation
Pros:

Rooms cleanliness breakfast buffet

Cons:

Bath was difficult to access due to screen and door design

2026-09-06 • via Nuitee
A
Altan • solo_traveller • de
8
Great stay
Pros:

Stylish super clean and spacious

2026-09-05 • via Nuitee
K
Kazim • couple • au
10
2026-09-05 • via Nuitee
A
Arianna • couple • gb
9
2026-09-04 • via Nuitee
P
Pawel • couple • gb
10
2026-09-04 • via Nuitee
W
Wolfgang • solo_traveller • de
9
Cons:

Langsamer Check out, Rechnungsstellung erst nach mehrfacher Nachfrage

2026-09-03 • via Nuitee
J
Jiří • solo_traveller • cz
8
2026-09-02 • via Nuitee
H
Hacım • solo_traveller • tr
8
Pros:

Çalışanlar çok nazik ve kibarlar, her talebimiz de yardımcı oldular.

Cons:

Kahvaltı biraz daha global olabilir.

2026-08-29 • via Nuitee
S
SALEM • couple • kw
9
2026-08-29 • via Nuitee
אורי רון • extended_group • il
10
2026-08-28 • via Nuitee
K
Kieren • couple • au
9
Luxe hotel in a great area.
Pros:

Stunning hotel right in the heart of Makati. The on site onsen a huge highlight, just like they have in Japan (just missing a cold pool). The massage at the hotel perhaps the best I had in the Phillipines. Very little to complain about.

Cons:

In hotel restaurant a bit expensive, but you pay for convenience.

2026-08-25 • via Nuitee
I
iamjeffc • solo_traveller • us
10
Pros:

Always an amazing place to stay!

2026-08-25 • via Nuitee