I'M Hotel

Hotels
8.4 (2699 reviews)
Makati Avenue corner Kalayaan Avenue , Manila , ph

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Rooftop bar
Size of rooms
Cons:
Cleanliness issues
Poor service quality
Value for money concerns

Categories

Cleanliness
6.71
Numerous complaints about dusty rooms and dirty bed sheets.
Service
9.18
Mixed reviews; some guests felt the staff were unresponsive and not communicative.
Location
9.92
Great location mentioned in several reviews.
Room Quality
8.67
Several criticisms about the age and mustiness of rooms.
Amenities
9.7
Positive mentions of amenities like the rooftop bar, but some issues reported.
Value for Money
6.66
Guests reported feeling that the hotel did not meet expectations for price.
Food and Beverage
8.21
Mixed opinions with complaints about breakfast quality.
Overall Experience
8.18
Numerous negative experiences led to a disappointing overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in relaxation at I'M Hotel's spa, hot tub, sauna, and fitness center. Unwind and rejuvenate in style.

Gastronomic Delights
Savor delectable meals at the on-site restaurant and enjoy refreshing drinks at the bar. Culinary satisfaction awaits.

Convenient Location
Located near premier shopping destinations like Power Plant Mall, Greenbelt Mall, and Glorietta Mall, I'M Hotel offers easy access to the best of Manila.

Experience luxury and convenience at I'M Hotel. Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2699 reviews
Cleanliness: 6.71
Service: 9.18
Location: 9.92
Room Quality: 8.67
Amenities: 9.7
Value for Money: 6.66
Food and Beverage: 8.21
Overall Experience: 8.18
L
Levshitz solo_traveller il
10
Pros:

Everything was perfect 👌 👍

2026-06-13 via Nuitee
H
Hamad couple sa
7
The best is the location as there’s various restaurants and supermarkets, the staff is great
Pros:

Location is good, the staff were excellent

Cons:

With 5 stars hotel it suppose everything in the room, such Iron and stand of ironing, Towels for face and hand, shampoo and conditioner enough while the room I took is for two couples and only one small shampoo and no conditioner, also no bottled water at all which I have to look for shop to buy water and this not good at all. Only one tissue at the room. The breakfast was not good for international gusts mainly for Philippine gusts also the restaurant food same no Various types for international gusts. Prices expensive compared to service thy give as 5 stars hotel.

2026-06-13 via Nuitee
S
Secchi solo_traveller it
10
2026-06-13 via Nuitee
K
Kieren couple au
10
Fantastic. I loved the location and hotel facilities and room.
Pros:

Everyone is very helpful. Zea was very responsive and considerate.

2026-06-12 via Nuitee
R
Radoslav solo_traveller sk
8
Ináč som bol celkovo spokojný.
Pros:

Lokalita , moderný hotel , ochotný personál

Cons:

Trochu chaos napríklad keď sme si dali s kolegom z vedľajšej izby oprať naše veci separátne , tak späť sa mne vrátilo o jedno tričko menej ( našťastie sa nachádzalo u môjho kolegu ) ale hlavne bez jednej ponožky. A zas u kolegu chýbalo tiež jeho tričko ( nachádzalo sa u mňa ) ale hlavne jemu chýbalo niekoľko kusov spodného oblečenia . Nakoľko mal toho viacej tak za túto službu platil asi 32€ čo príde veľa a hlavne sa mu postrácali niekoľko kusov spodného prádla a ja zas menej tak asi 12€ som platil no tiež mi chýbala jedna ponožka .

2026-06-12 via Nuitee
M
MUSTAFA UMIT couple tr
1
Keşke
Pros:

Konum

Cons:

Sigara içilmiyor birde oda bakımı çok kötü

2026-06-12 via Nuitee
Y
Yakov couple il
10
בוודאי שאחזור שוב
Pros:

מלון מעולה

Cons:

הכל היה מושלם

2026-06-11 via Nuitee
R
Radoslav solo_traveller sk
9
2026-06-11 via Nuitee
J
Joseph couple us
10
Excellent. Convenient and great service.
Pros:

Great amenities. Location! Great service and assistance from Denzel at the Front Desk.

Cons:

Needs to have a smart TV.

2026-06-09 via Nuitee
A
Ansherina couple ph
10
2026-06-09 via Nuitee
R
Ramzi solo_traveller qa
10
Pros:

Very clean good atmosphere nice staff exceptionally in receptionist ZEA

2026-06-07 via Nuitee
J
Justin solo_traveller sg
8
Superbly Pleasant !
2026-06-07 via Nuitee
A
Abigail solo_traveller au
9
2026-06-07 via Nuitee
S
Stephen couple us
10
Pros:

Love

2026-06-07 via Nuitee
M
Mila couple fr
10
Pros:

Our stay was very nice, thank you

2026-06-06 via Nuitee
V
Victoria extended_group us
10
Amazing time in Manila! I’m HAPPY!
Pros:

Eman and Janine at the front reception are so kind and helpful! Eman really went above and beyond and made our stay special every moment he was able to.

The entire team is always ready to assist and makes the stay so enjoyable. I really enjoyed the breakfast, Antidote and how quiet and spacious the rooms were.

The gym was also awesome! It had everything we needed to workout and was clean, not too busy and had a great view.

The location is perfect and centrally located. It’s near a lot of things to do such as great restaurants, lounges and the power plant mall too. I’d definitely stay here again and enjoyed it!

Cons:

Loved it all, would like better lighting in the bathroom.

2026-06-06 via Nuitee
M
Michael3010 solo_traveller ch
10
2026-06-06 via Nuitee
K
Kathrene couple au
10
2026-06-06 via Nuitee
N
Nesher solo_traveller il
7
Pros:

מקום נקי, מבצעים ניקיון חדרים מידי יום

2026-06-04 via Nuitee
C
Carla solo_traveller ph
10
2026-06-04 via Nuitee