Hôtel PALMITO

Hotels
8.8 (1933 reviews)
7 rue du Port Vieux , Biarritz , fr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Massage services
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice decor
Cons:
Cleanliness issues
Noise from other rooms
Breakfast variety lacking

Categories

Cleanliness
8.13
Several mentions of cleanliness issues such as mold and stained towels.
Service
9.6
Friendly and accommodating staff, though some issues were reported.
Location
9.64
Excellent location, very central and close to amenities.
Room Quality
8.09
Mixed feedback with some reviews citing small room sizes and noise issues.
Amenities
9.12
Standard amenities for the hotel tier, but some criticized breakfast offerings.
Value for Money
8.58
Some guests felt that the price did not reflect the quality due to various issues.
Food and Beverage
8.13
Breakfast quality is lacking according to multiple reviews.
Overall Experience
9.1
Overall positive experience despite some criticisms in specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:46

Property Description

Charming Hotel in Biarritz Old Town

Proximity to the Beach: Just 100 meters from the beach, our hotel offers a perfect seaside getaway with glimpses of the sea or courtyard from each room. Some rooms even boast a balcony for the ultimate relaxation experience.

Comfort and Convenience: Enjoy modern amenities such as free Wi-Fi, LCD TV, and private bathrooms. Select rooms feature a walk-in shower for added luxury during your stay.

Ideal Location: Situated near Biarritz Barrière Casino and within walking distance to restaurants, bars, and nightclubs, our hotel provides the perfect base for exploring the vibrant city.

Experience the charm of Biarritz from our conveniently located hotel. Book now for an unforgettable stay by the beach.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per stay when using an available cot.
    Children from 3 years old to 15 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1933 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 8.13
Overall Experience: 9.1
V
Victoria • solo_traveller • fr
10
Super hotel et emplacement
Pros:

Tout

Cons:

Juste le manque d’eau / gateaux au premier etage par rapport a la derniere fois

2026-05-23 • via Nuitee
A
Amanda • couple • gb
4
Nice but a little disappointing
Pros:

Great location

Cons:

We visited 4 years ago and were impressed but was disappointed to see decline from before. Waited 3 hours to get our room at 6pm as 'only one cleaner'. Broken furniture and one towel.

2026-05-23 • via Nuitee
K
Kimberly • solo_traveller • nl
7
Comfortable place to sleep.
Pros:

The location was great. Right in the middle of the beach and shops, bars, and cafes.

2026-05-23 • via Nuitee
S
Salomé • family_with_children • fr
9
2026-05-19 • via Nuitee
E
Emmanuelle • solo_traveller • fr
9
2026-05-18 • via Nuitee
R
Ronan • couple • be
8
2026-05-18 • via Nuitee
C
Coralie • extended_group • fr
6
2026-05-17 • via Nuitee
E
Elise Jézabel • solo_traveller • ch
8
2026-05-17 • via Nuitee
Y
Yamel • couple • fr
10
Très agréable séjour. Personnel très accueillant
Pros:

L’accueil exceptionnel

Cons:

Rien

2026-05-17 • via Nuitee
P
PETER • couple • gb
7
2026-05-16 • via Nuitee
B
Bertrand • couple • fr
9
2026-05-13 • via Nuitee
S
Susanne • couple • nl
9
Super fijne locatie en kamer voor een nacht
Pros:

Locatie, atmosfeer, vriendelijkheid van personeel , ontbijt uitgebreid en op een leuke plek

2026-05-13 • via Nuitee
M
Mert • solo_traveller • gb
7
good location +nice virw
Pros:

location good
bed comfortable

Cons:

no hanger in bathroom for towel
and room could have been a bit more spacious

2026-05-12 • via Nuitee
J
Jacques • couple • fr
8
2026-05-11 • via Nuitee
S
Scott • couple • gb
9
Pros:

Comfortable beds, modern rooms, great location.

Cons:

Not so much light in the rooms, but we were out most of time.

2026-05-11 • via Nuitee
A
Anton • solo_traveller • de
4
Central location, but not worth the price
Pros:

Great location -- close to the beach and plenty of restaurants within walking distance, which made getting around easy and enjoyable.

Cons:

The rooms are clearly overdue for renovation and feel tired and worn. During our stay we spotted a cockroach, which was unpleasant and concerning from a hygiene standpoint.
The biggest disappointment was the pricing: we paid 150 euros through Booking.com, only to find the same room available directly at the hotel for 90 euros.

2026-05-10 • via Nuitee
B
Bordin • solo_traveller • fr
8
Hôtel sympa en plein cœur de Biarritz
Pros:

Petit hôtel sympa au cœur des activités dans une rue très animée du centre ville. La décoration ambiance bois naturel et raphia donne un côté vacances immédiatement. Les planches de surf à l’entrée donnent tout de suite le ton et la plage est à quelques mètres.

Cons:

La salle de petit déjeuner est un peu petite et sans fenêtre. Elle est pratique mais ne donne pas envie d’y rester.

2026-05-10 • via Nuitee
A
Alejandra • extended_group • es
6
Bonito pero muy escaso
Pros:

bonito y coqueto, muy bien ubicado

Cons:

Carece de instalaciones, aparte de las habitaciones. La habitación era mucho más pequeña de lo que parecía en las fotos. Me pareció que la relación calidad precio no era buena.

2026-05-10 • via Nuitee
C
corinne • couple • fr
5
Séjour cher pour la prestation fournie
Pros:

L hôtel est bien placé proche de tous les commerces et de la plage

Cons:

La chambre est petite sans volet, sans rideau. On nous a laissé pour occulter les fenêtres des planches en bois. Du jamais vu ! La wifi ne marche pas bien. Le tarif de 173 euros n est pas justifié

2026-05-09 • via Nuitee
R
Rachel • couple • gb
9
Gorgeous trendy hotel
Pros:

Loves the hotel
Staff friendly
Room a good size

Cons:

Didn’t have milk for the room
Very noisy from outside
Breakfast very expensive

2026-05-09 • via Nuitee