Pavilion Hotel

Hotels
6 (322 reviews)
34-36 Sussex Gardens , London , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private parking
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Great location for exploration
Cons:
Dirty conditions
Uncomfortable room quality

Categories

Cleanliness
4
Many mentions of dirty conditions, dissatisfaction with room state.
Service
7
Staff were noted as helpful and friendly.
Location
8
Multiple reviewers highlighted the great location for exploration.
Room Quality
5
Mixed reviews with several criticisms about discomfort and poor maintenance.
Amenities
5
Few mentions, but noted issues with the shower and heating.
Value for Money
6
Some positive and negative sentiments regarding overall value.
Food and Beverage
7
No specific negatives stated; generally standard for hotel.
Overall Experience
6
Mixed sentiments, some enjoyable experiences but several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Convenient Location
Located near Paddington Train Station, Pavilion Hotel offers easy access to Hyde Park and Oxford Street, making it a prime choice for exploring London.

Unique Room Decor
Each room at Pavilion Hotel is uniquely decorated, ensuring a one-of-a-kind experience for every guest. Enjoy modern amenities such as a TV and a private bathroom during your stay.

Charming Annex
The newly added annex with a trendy vintage theme adds a touch of elegance to the property, providing guests with a stylish and comfortable accommodation option.

Experience the perfect blend of convenience and charm at Pavilion Hotel. Book your stay now for a memorable London getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6
Based on 322 reviews
Cleanliness: 4
Service: 7
Location: 8
Room Quality: 5
Amenities: 5
Value for Money: 6
Food and Beverage: 7
Overall Experience: 6
M
Malek • solo_traveller • gb
2
I didn't feel at ease.
Pros:

The hotel's location is good.

Cons:

The water was cold—there was no warm water for showering—and the bed was not good.

2026-09-14 • via Nuitee
C
Carl • couple • gb
5
Vintage decor was good, but ultimately its was a typical budget London hotel
Pros:

Location was good, room decor was vintage, which we liked.

Cons:

The room was very small, bathroom had no hot water.
We used the iron that we had to get from reception to be told to bring it back down when we had finished. There were 4 flights of very narrow stairs, so bringing an iron and ironing board down when dressed to go out was not cool.

2026-09-10 • via Nuitee
M
Michelle • solo_traveller • gb
8
2026-09-10 • via Nuitee
C
clare • solo_traveller • gb
7
2026-09-08 • via Nuitee
A
anthony • couple • gb
5
Pros:

Na

Cons:

Tv that worked and of reasonable size

2026-09-07 • via Nuitee
D
David • solo_traveller • gb
7
Good value basic hotel, perfectly fine for a 1 night stay
Pros:

Location, friendly and responsive staff, flexible (left bag pre check-in time and checked in very late)

Cons:

Bit cramped and decor was drap

2026-09-07 • via Nuitee
K
Kirston • couple • gb
6
Pros:

Location was great

Cons:

Room was tiny, minimal facilities, shower could barely fit in

2026-08-06 • via Nuitee
J
Juan • solo_traveller • be
6
2026-07-23 • via Nuitee
K
Keith • solo_traveller • gb
8
Comfortable stay, good value, friendly staff
Pros:

Easy to get to, a short walk from Edgeware Road tube. The room was good value for the price paid, quite quirky if a little dark in its decor. The 'Reflections' room I had at the back of the property meant that it was extremely quiet for a central London location. Very friendly and helpful staff. Overall, a good experience.

Cons:

The decor of the room made it very dark overall, the bathroom was quite cramped and the shower needs updating but was functional.

2026-07-21 • via Nuitee
P
Paul • solo_traveller • gb
7
Ideal for a short stay.
Pros:

The location was perfect, just off the Edgware Road at the top end so very convenient for Edgware Road stations (Bakerloo Line & Circle, District and Hammersmith & City Lines).
The room was clean, well maintained and quirky, I had "The Secret Garden" room and was lovely, a comfy four-poster bed with television. There was a wardrobe and a dresser for those who are staying a few days. The quirkiness of the décor in the building is the main feature & I loved it.
You also get fresh towels in your room with a bar of soap. There is also a kettle with teabags, sachets of coffee, sugar & UHT milk cartons.

Cons:

The building is old which needs to be taken into account, so you have a wash basin in the room which was ideal for brushing your teeth because there was no plug, perhaps this had to be asked for at reception? So the bedroom & toilet was just opposite the room down a small flight of stairs. The bathroom was dated and was installed in the nineties and had a bit of a damp smell to it. But the shower was fine.
The location as mentioned is 100 yards from Edgware Road which has a vibrant Arabic community with restaurants and shisha bars staying open until the early hours, so if you have your windows open you can hear that, especially when they race up and down with their flash cars! But this is beyond the hotels control, just a warning who fancy a quiet nights sleep.

2026-07-20 • via Nuitee
B
Breese • solo_traveller • gb
1
Pros:

We had to ask for towels as there were none in our room. My husband couldn't even access the shower as it was too small for him. The mattress was uncomfortable and not to mention the amount of dust.

Cons:

I would like to recommend to anyone who might want to book it to avoid it.

2026-07-19 • via Nuitee
D
Debbie • solo_traveller • gb
8
Pros:

Location was excellent. Room was interesting and quirky and the fan and blackout curtains were a welcome addition.

Cons:

The facilities were very clean but the ensuite smelled of urine. There were no complementary products apart from a small bar of soap for washing hands.

2026-07-13 • via Nuitee
T
Tammy • solo_traveller • gb
5
Not to my liking.
Pros:

Location was great for the venue we were visiting.

Cons:

I get that it's an old building and the old victorian theme, but the musty smell in bedroom was overpowering.
They really should have opened a window ready for our arrival.
The room was very warm and the fan was useless and noisey.
There were no toiletries and only two towels.
The bed was hard and the pillows were almost flat, there was no duvet just fleece blankets and the sheet was stained.
And last but not least they charged us £25 to park for the night.
The overall cost just wasn't worth money.

2026-07-12 • via Nuitee
J
John • solo_traveller • gb
6
2026-07-12 • via Nuitee
R
Russell • solo_traveller • gb
6
2026-07-06 • via Nuitee
D
David • family_with_children • es
3
2026-07-06 • via Nuitee
Y
Youngman • solo_traveller • gb
6
Adequate
Pros:

A little away from central London, but convenient for my appointment. A friendly welcome and generally clean faxikities.

Cons:

Whilst having themed rooms was interesting, it did not add to comfort. The room I was initially offered had separate wash facilities in a room that didn't lock. I changed to a rrom on the top floor (no lift) with a tiny and dated en suite.

2026-06-30 • via Nuitee
D
Darren • couple • gb
1
Awful hotel and car parking
Pros:

Location, very close to Hyde park (we were attending a concert there)

Cons:

Car parking is a joke, staff rude and abrupt, hotel has a very musty smell and is very dated, fan non existent, shower was a joke (just about fit a child in there), didn't stay in the end we packed our bags and drive home after attending a concert in Hyde Park, avoid this hotel at all costs

2026-06-29 • via Nuitee
J
Julie • solo_traveller • gb
8
Pros:

Love the style inside the hotel and room.

Cons:

Although the room was lovely and clean it was to clostophobic for me . The parking was also not good.

2026-06-29 • via Nuitee
D
Daniel • solo_traveller • gb
1
Rude staff
Pros:

Nothing

Cons:

Rude and aggressive staff, told to leave room key to leave the hotel. Will never stay again

2026-06-28 • via Nuitee