Pavilion Hotel

Hotels
6 (299 reviews)
34-36 Sussex Gardens , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Concierge service
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Helpful and friendly staff
Great location for exploration
Cons:
Dirty conditions
Uncomfortable room quality

Categories

Cleanliness
4
Many mentions of dirty conditions, dissatisfaction with room state.
Service
7
Staff were noted as helpful and friendly.
Location
8
Multiple reviewers highlighted the great location for exploration.
Room Quality
5
Mixed reviews with several criticisms about discomfort and poor maintenance.
Amenities
5
Few mentions, but noted issues with the shower and heating.
Value for Money
6
Some positive and negative sentiments regarding overall value.
Food and Beverage
7
No specific negatives stated; generally standard for hotel.
Overall Experience
6
Mixed sentiments, some enjoyable experiences but several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Convenient Location
Located near Paddington Train Station, Pavilion Hotel offers easy access to Hyde Park and Oxford Street, making it a prime choice for exploring London.

Unique Room Decor
Each room at Pavilion Hotel is uniquely decorated, ensuring a one-of-a-kind experience for every guest. Enjoy modern amenities such as a TV and a private bathroom during your stay.

Charming Annex
The newly added annex with a trendy vintage theme adds a touch of elegance to the property, providing guests with a stylish and comfortable accommodation option.

Experience the perfect blend of convenience and charm at Pavilion Hotel. Book your stay now for a memorable London getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 25 per day.

Location

Guest Reviews

6
Based on 299 reviews
Cleanliness: 4
Service: 7
Location: 8
Room Quality: 5
Amenities: 5
Value for Money: 6
Food and Beverage: 7
Overall Experience: 6
T
Trish and John • couple • gb
7
Pros:

It was fun but dated.

Cons:

Dated.

2026-06-01 • via Nuitee
M
Maria • solo_traveller • gb
10
Pros:

Everything: The people, the room is gorgeous and the Westminster borough.

Cons:

That I didn't have time to stay longer.

2026-06-01 • via Nuitee
S
sean • solo_traveller • gb
8
great night
2026-05-31 • via Nuitee
A
Alan • solo_traveller • gb
8
This will always be my first choice when staying in the area because of the attention to detail.
Pros:

Interior design and decor were wonderful. A cherished space curated by an inspired family. A real hidden gem.

2026-05-30 • via Nuitee
D
DJAMAL • solo_traveller • dz
5
juste pour dormir chambre très exiguë
Cons:

j aime pas trop les moquettes

2026-05-28 • via Nuitee
C
Charmaine • family_with_children • gb
8
Great location, and memorable decor !
Pros:

The decor is so quirky! We visited with our 14 year old grand-daughter and they loved their room. It will be very memorable.

Cons:

In all honesty, it wasn't the cleanest or the comfiest hotel, but it definitely the most interesting decor!

2026-05-26 • via Nuitee
R
Robert • extended_group • gb
8
Memorable....for the right reasons. (see above)
Pros:

Quirky....if you like the eclectic style of the place.
Fortunately I do and I'll certainly stay there again.

Cons:

Norman on reception was absolutely superb in helping me after I had my mobile stolen on the bus ....it was after midnight and he went out of his way to phone my bank etc to cancel things.
You were a star Norman !

2026-05-23 • via Nuitee
T
Thiago • solo_traveller • br
4
Pros:

Localização

Cons:

Quarto extremamente pequeno, banheiro pequeno e fora do Quarto

2026-05-20 • via Nuitee
A
Aleksei • solo_traveller • pt
8
Pros:

Отличное расположение отеля. Персонал всегда идёт навстречу и был всегда готов помочь с хранение багажа. Отель расположен в старинном английском доме, незабываемая атмосфера.

Cons:

Хотелось бы сделать время заселения немного пораньше.

2026-05-17 • via Nuitee
K
Kevin • solo_traveller • de
8
2026-05-11 • via Nuitee
P
Passy-Talimbo • solo_traveller • be
1
Déception
Pros:

Le Pavillon Hôtel présenté comme 3 étoiles est sale, sans ascenseur, lits et literies vétustes, chambres mal entretenues avec odeur de renfermé. Et le rapport qualité-prix excessif (135£ la nuitée). Nous n'avons pas pu dormir dans cet hôtel malgré que nous avons tout payé. Nous sommes allés ailleurs et avons perdu notre argent. Il y a tromperie sur le produit qui ne correspond pas à la publicité faite sur le site. Nous réclamons purement et simplement le remboursement de notre argent !
Marien Passy-Talimbo

Cons:

Tout

2026-05-03 • via Nuitee
S
Steve Dorrans • solo_traveller • gb
8
2026-04-27 • via Nuitee
T
Tim • couple • gb
3
Glad that we were only staying one night.
Cons:

Small room. Very small bathroom.

2026-04-27 • via Nuitee
R
rob • solo_traveller • gb
3
Interesting place
Pros:

Good location and quiet

Cons:

It was like a trip back to 80s and that was probably last time it was cleaned properly

2026-04-26 • via Nuitee
K
Kevin • solo_traveller • gb
7
Pros:

Location

Cons:

Needs updateing

2026-04-26 • via Nuitee
M
Michael • solo_traveller • gb
6
2026-03-05 • via Nuitee
A
Andrew • solo_traveller • gb
6
.
Pros:

.

Cons:

.

2026-01-20 • via Nuitee
M
Mark • solo_traveller • gb
9
Great value quirky hotel in really good location for exploring London with really comfortable bed.
Pros:

Fantastic location. Easy to find and get to from Paddington. Great quirky interior design. The bed was really really comfortable. Staff were really helpful and friendly and really good to know a real person was on duty 24hours on reception.

Cons:

My shower had no hot water just cold.

2026-01-20 • via Nuitee
M
María Leonor Clara • solo_traveller • es
2
Pros:

Personal excelente. Ubicación maravillosa. La habitacion con moqueta rota, el baño enano y no funcionaba bien el WC, desagüe del lavabo oxidado, la calefacción no iba y pedí un radiador supletorio.... Los cristales de la ventana sucisimos...
Son instalaciones muy viejas y no mantenidas.

2026-01-20 • via Nuitee
J
Jean • solo_traveller • gb
8
Perfect for what I wanted and luggage storage a bonus.
Pros:

Expected quirkyand the decor was.

Cons:

Metal frame bed comfortable but uncomfortable to get out of due to side frame.

2026-01-20 • via Nuitee