Elegant Hotel, Kandy

Hotels
9.6 (654 reviews)
Kandy No.200/3 , Sunflower garden , Meewaladeniya , Handessa , Kandy , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Stunning views
Welcoming staff
Good food
Cons:
Location difficult to access
Maintenance issues

Categories

Cleanliness
8.8
There were gecko and ants in the room and maintenance was average.
Service
10
Staff were welcoming, friendly, and attentive.
Location
8.8
A bit far from Kandy, location hard to get but worth it.
Room Quality
9.8
Rooms were spacious, clean, and cosy with great views.
Amenities
9.8
Great swimming pool and spa; facilities well-maintained.
Value for Money
9.8
Good value for one night; exceptional for the price.
Food and Beverage
9.8
Food was excellent with a large selection at breakfast.
Overall Experience
10
Overall stay was exceptional, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:01

Property Description

Luxurious Accommodation with Stunning Views

Outdoor Pool and Delicious Dining Options

Family-Friendly Amenities and Convenient Services

Experience the epitome of luxury at Elegant Hotel in Kandy. Indulge in the breathtaking mountain views from your private balcony and enjoy a refreshing swim in the outdoor pool. Delight your taste buds with a variety of culinary delights at the on-site restaurant. For families, the children's playground is a perfect spot for the little ones to have fun.

Moreover, take advantage of convenient services such as room service, currency exchange, and business facilities. Whether you're here for leisure or business, Elegant Hotel caters to all your needs. Book now and create unforgettable memories in Kandy.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for US$10 per person per night when using an available cot.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 654 reviews
Cleanliness: 8.8
Service: 10
Location: 8.8
Room Quality: 9.8
Amenities: 9.8
Value for Money: 9.8
Food and Beverage: 9.8
Overall Experience: 10
S
Susanne • family_with_children • at
10
2026-07-25 • via Nuitee
J
Janine • extended_group • nl
10
Heerlijk hotel zeker een aanrader
Pros:

Alles, de kamers, het zwembad, het vriendelijke personeel, heerlijke diner en ontbijt. Konden ons niet beter wensen.

Cons:

Niets

2026-07-24 • via Nuitee
D
Dinka • family_with_children • hr
9
Simply amazing.
Pros:

This is a beautiful place with stunning views, surrounded by wonderful nature. Everything has been thoughtfully designed to create comfort and appeal to all the senses. The beds were comfortable, although a little squeaky, everything was clean, and we were very happy with our choice. The staff were exceptionally kind, welcoming, supportive and service-oriented. I cannot remember all their names, but I do remember Ama. You can rely on her to find and organise almost anything you need. Even if you arrive without a plan, she will have plenty of suggestions to help you make the most of your time. The gentlemen serving us were also always ready to help and were consistently warm and kind. We genuinely enjoyed our stay. I would happily return if visiting Kandy again and would definitely recommend this hotel.

Cons:

Although the staff were always helpful and willing to organise activities and transport, I would advise future guests to compare prices independently before accepting the proposed option as the best or most cost-effective deal. At times, the prices offered felt higher than necessary, which left a slightly uncomfortable impression. I would encourage the hotel to be more transparent and competitive when recommending or arranging these services. (2) I would also recommend reducing the amount of chemicals used in the pool, if possible. I appreciate that keeping a pool clean in this environment is challenging, and I saw how carefully and thoroughly it was maintained. However, the water felt quite harsh on the skin.

2026-07-24 • via Nuitee
D
Delphine • family_with_children • be
7
Meer van verwacht
Pros:

Ik boekte Elegant Hotel Kandy al een tijdje terug met als reden dat het uit het drukke centrum lag en kleinschalig is.
We verbleven er 1 nachtje. Bij aankomst was de ontvangst ontzettend hartelijk, tot in de puntjes in orde.
We haddden een deluxe room die ook super was. Vooral van het bad heeft onze dochter genoten! Het ontbijt was geen buffet maar werd aan tafel gebracht. Het was in orde, niets op aan te merken.

Op het eerste zicht straalt het hotel dus heel veel luxe uit echter zijn er ook minpuntjes.
- zwembad: roosters liggen los en deeltjes zijn kapot, zeer gladdige vloer errond
- ⁠ondanks het feit dat Booking aangeeft dat er wijn is is het enige alcoholische bier.
- ⁠ook geeft Booking als voorzieningen een kidsclub, parasols,bar,.. hier niets van gezien.
- ⁠geen toiletartikelen met uitzondering van shampoo en conditioner.
- ⁠we bleven 1 nacht en boekten dit omwille van de rust en kleinschaligheid echter van 1u tot 2.30u wakker gehouden door draaiende auto’s, lawaai op de gang. De deur opengedaan en gevraagd of het stiller kon zonder gevolg.
- ⁠avondeten in het restaurant was voor ons ietwat teleurstellend. Mijn man vroeg specifiek gegrilde kip maar zeker niet pikant, gerecht was pikant. Voor ons dochter chicken nuggets zonder been, een stuk kip met been. Ikzelf at spaghetti bolognaise. Dit was geen spaghetti bolognaise maar spaghetti met stukken kip erin. Koel restaurant qua sfeer en gezelligheid.

Het hotel heeft een chique uitstraling maar ook veel mindere punten. Ze kunnen de tafeltjes zo mooi dekken om gezellig te aperitieven maar doen dit niet. Minibar enkel gevuld met een watertje, daar dus ook geen mogelijkheid om gezellig op de kamer iets te drinken.

We hadden toch meer verwacht van dit verblijf.

2026-07-23 • via Nuitee
S
Stine • solo_traveller • dk
10
Pros:

The best hotel I have stayed at during my trip to Sri Lanka!

The location is absolutely fantastic, surrounded by beautiful nature and breathtaking views. The staff were incredibly kind, welcoming, and helpful throughout my stay. A special mention to the waiter in the restaurant, who provided exceptional service and was truly wonderful.

The room was lovely and comfortable, and the garden and views were absolutely beautiful. Everything about the hotel made my stay feel special and relaxing.

I would highly recommend this hotel and would happily stay here again!

Cons:

Along way from everything, but that can be a good thing too

2026-07-20 • via Nuitee
F
Felix • family_with_children • be
9
Boutique Charm, Outstanding Hospitality
Pros:

We had a wonderful stay at Elegant Hotel. The hospitality was truly outstanding—the staff made us feel welcome from the moment we arrived and were always attentive and friendly.

The view from the rooms is absolutely breathtaking and one of the highlights of the hotel. Waking up to such a beautiful panorama was an unforgettable experience.

The hotel also offers excellent value for money. As a boutique hotel, it has a charming, intimate atmosphere that makes it feel peaceful and personal, far from the crowds of larger resorts.

We would definitely recommend Elegant Hotel to anyone looking for a relaxing stay with exceptional service, stunning views, and a warm, welcoming ambiance.

2026-07-19 • via Nuitee
M
Marie • family_with_children • be
10
One of the best place of our Sri Lanka trip
Pros:

Fantastic location with a great view on the mountains. Room was comfortable and super clean. Staff is always smilling and taking care of all you need. Restaurant is offering a good and tasty food variety! All was perfect!

2026-07-18 • via Nuitee
M
marijn • extended_group • nl
5
Te ver te verouderd
Pros:

Mooi uitzicht, mooi zwembad

Cons:

Echt heel oud, kamer was met heel oud vies tapijt en stonk , groen tl licht op de badkamer Kigt echt helemaal alleen op een berg heel ver weg van Kandy stad.

2026-07-18 • via Nuitee
M
Maki • solo_traveller • au
9
2026-07-13 • via Nuitee
A
Al Issaei • couple • om
10
رائعه ومنظر جميل جدا وتعامل راقي
Pros:

حسن الاستقبال والضيافة وتعامل الموظفين

Cons:

مكانه في منطقة مقطوعه ولكن مناسب جداً للاسترخاء

2026-07-12 • via Nuitee
O
Oscar • solo_traveller • no
9
I loved the place
Pros:

Fantastic views and friendly staff.

Cons:

Kitchen was a bit slow.

2026-07-12 • via Nuitee
R
Ribeiro • couple • fr
10
Très bien
Pros:

Le personnel est très gentil et le lieu est magnifique. Nous avons eu la chance d’être surclassée et d’avoir une chambre très spacieuse avec un grand balcon.

2026-07-10 • via Nuitee
L
lisa • couple • it
10
Pros:

Wir sind 10Tagen durch Sri Lanka gereist und haben 2Nächte im Elegant gebucht. Es war Erholung und Entspannung aller Sinne. Die Distanz zum Zentrum Kandy ist weit, aber wir wollten gezielt die Abgeschiedenheit und Erholung. Der Service ist wunderbar, alle Wünsche sei es beim essen, SPA, Service am Pool ecc. werden berücksichtigt. Die Ausstattung der Zimmer ist edel und stilvoll. Wunderschöne Blumendekorationen.

2026-07-09 • via Nuitee
S
Samir • family_with_children • fr
10
Pros:

L’endroit est plein de charme et le personnel au petit soin

Cons:

Nothing

2026-07-07 • via Nuitee
L
Lydia • solo_traveller • ae
10
Secluded spot surrounded by majestic mountains
Pros:

This secluded place has incredible views of the sunrise on one side and the sunset on the other. This property is stunning surrounded by the mountains and incredible staff.

2026-07-07 • via Nuitee
R
Rawad • solo_traveller • bd
10
2026-07-06 • via Nuitee
M
Maurice • solo_traveller • de
10
Pros:

Tolles Hotel mit top Personal. Das Zimmer war sehr groß und sauber. Das Personal war super professionell, hilfsbereit und sehr herzlich. Wir hatten im Hotel ebenfalls sehr sehr gutes Abendessen. Ich kann das Hotel nur Empfehlen!

2026-07-06 • via Nuitee
A
Arturo • solo_traveller • es
9
2026-07-04 • via Nuitee
J
Josephine • couple • gb
10
Incredible hotel, we loved it!
Pros:

Amazing place with beautiful rooms and great staff who were extremely helpful and even upgraded us! Amazing food too!

2026-07-02 • via Nuitee
R
Ronald • solo_traveller • nl
10
Royal Hotel Elegant
Pros:

Bij dit hotel wordt als een koning behandeld.
Prachtig uitzicht en een heel mooi zwembad.
Het personeel was erg vriendelijk
De kamer was mega groot met rechts en links uitzicht over de bergen.
Een absolute aanrader.

Cons:

Niets

2026-06-30 • via Nuitee