Four Stars Hotel

Hotels
5 (2038 reviews)
26-28 Sussex Gardens , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
2.25
Reviews frequently mention unsatisfactory cleanliness, with reports of dirt and bedbugs.
Service
7.25
While some mentions are positive regarding staff interactions, inconsistent service quality is noted.
Location
8.75
Many reviews highlight the excellent location near key attractions.
Room Quality
2.75
Rooms described as very small, uncomfortable beds, and maintenance issues reported.
Amenities
2.75
Lack of facilities mentioned, very basic accommodations.
Value for Money
6.75
Some guests feel that the price is reasonable for the location despite the issues.
Food and Beverage
4.75
No specific mentions regarding food and beverage options, assigned standard rating.
Overall Experience
4.75
General feedback reflects a mix of good and poor experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Central Location
Located in the heart of London, Four Stars Hotel offers easy access to popular attractions such as Paddington Station and Madame Tussauds.

Convenient Amenities
Enjoy the convenience of a shared lounge, a 24-hour front desk, and complimentary WiFi during your stay at this 2-star hotel. Private parking is also available on site.

Nearby Attractions
Explore iconic landmarks like The Serpentine and Lord's Cricket Ground, located just a short distance away from the property. With London City Airport within reach, Four Stars Hotel is the perfect choice for your stay in London.

Book your stay at Four Stars Hotel now for a memorable experience in the heart of the city!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 25 per day.

Location

Guest Reviews

5
Based on 2038 reviews
Cleanliness: 2.25
Service: 7.25
Location: 8.75
Room Quality: 2.75
Amenities: 2.75
Value for Money: 6.75
Food and Beverage: 4.75
Overall Experience: 4.75
J
Jaroslav • solo_traveller • cz
8
doporučuji ostatním cestovatelům
Pros:

Příjemné,dostačující ubytování v blízkosti nádraží London-Marylebone, blízko metra a s možností návštěvy i ne tak až vzdáleného muzea voskových figur Madame Tussaud Museum kousek od Baker Street.

2026-06-06 • via Nuitee
A
Alana • extended_group • gb
1
Avoid
Pros:

The location and staff were helpful

Cons:

The hotel was very old and dated and rundown. On arrival into our room, the bedspread had a huge stain on it. The room was dirty. There was a room full of flies. no hand towel. Only a small bottle of soap to wash clean your hands with. The remote control did not work for the TV. It was generally disgusting and I do not recommend to anyone.

2026-06-06 • via Nuitee
N
Nathan • solo_traveller • gb
10
2026-06-05 • via Nuitee
I
Ian • solo_traveller • gb
6
Convenient for Paddington station
Pros:

Convenient for what i needed.

Cons:

facilities were very dated.

2026-06-05 • via Nuitee
L
Luis Alberto • couple • es
5
Habitación para una estancia muy corta
Pros:

Ubicación

Cons:

El edificio no tiene ascensor.

2026-06-04 • via Nuitee
L
Lucila • couple • ar
7
2026-06-04 • via Nuitee
M
Martin • solo_traveller • it
2
Pros:

Posizione buono per chi vuole caminare un po

Cons:

Pulizia,le prese per caricare il cellulare troppo base non acesibili per carica batteria,fili della linea elettrica scoperti in bagno,c’era anche un odore non piacevole e le maniglie della finestra rotte.Letto molto piccolo e materasso scomodissimo è vecchio.

2026-06-04 • via Nuitee
S
Simon • solo_traveller • gb
1
Look elsewhere
Pros:

The location was ok ,though had to pay £25 to park which I thought was included in the price of the hotel

Cons:

I booked the hotel for my wife's birthday & booked tickets for a musical ,the hotel was not what I expected,the room was dingy with no air conditioning which meant we had to keep the windows open all night which you could imagine was very noisy .
The bed cover looked like it had a stain on it, but the major thing was there were bugs around the toilet seat and in the bowl ,which put myself and my wife off using it ,we explained the situation to the man on the desk ,but he didn't seem to believe what I was saying.
If it wasn't for the fact that we had both had a drink ,I would of driven two hours back home.
The whole hotel experience ruined the weekend and going to request a refund.

2026-06-01 • via Nuitee
S
Surinder • solo_traveller • de
1
2026-05-30 • via Nuitee
T
thomas • solo_traveller • se
5
2026-05-30 • via Nuitee
I
Istvan • solo_traveller • gb
3
You pay for what you get.
Pros:

Location.

Cons:

Bed was for a very small person & the room was no bigger than a broom cupboard.

2026-05-27 • via Nuitee
S
Sylvain • solo_traveller • fr
4
2026-05-27 • via Nuitee
F
Filipa • solo_traveller • gb
2
2026-05-26 • via Nuitee
E
Erik • solo_traveller • be
6
2026-05-26 • via Nuitee
S
Suman • solo_traveller • gb
4
Cons:

Not happy with the service after spending more than 100 GBP for 1 night

2026-05-25 • via Nuitee
A
Araminta • solo_traveller • gb
1
2026-05-25 • via Nuitee
O
Omar • solo_traveller • gb
1
2026-05-25 • via Nuitee
G
Gallagher • solo_traveller • ie
3
Pros:

Location was good

2026-05-25 • via Nuitee
E
Elisabet • couple • es
5
Allotjament molt senzill, bona situació i comunicació en transport i preu asequible.
2026-05-24 • via Nuitee
A
ABDULRAHMAN • solo_traveller • sa
10
Pros:

موقعه

Cons:

لاشيء

2026-05-23 • via Nuitee