Four Stars Hotel

Hotels
5 (2122 reviews)
26-28 Sussex Gardens , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Non-smoking throughout
Private parking
Private check-in/check-out
Daily housekeeping
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
2.25
Reviews frequently mention unsatisfactory cleanliness, with reports of dirt and bedbugs.
Service
7.25
While some mentions are positive regarding staff interactions, inconsistent service quality is noted.
Location
8.75
Many reviews highlight the excellent location near key attractions.
Room Quality
2.75
Rooms described as very small, uncomfortable beds, and maintenance issues reported.
Amenities
2.75
Lack of facilities mentioned, very basic accommodations.
Value for Money
6.75
Some guests feel that the price is reasonable for the location despite the issues.
Food and Beverage
4.75
No specific mentions regarding food and beverage options, assigned standard rating.
Overall Experience
4.75
General feedback reflects a mix of good and poor experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:31

Property Description

Central Location
Located in the heart of London, Four Stars Hotel offers easy access to popular attractions such as Paddington Station and Madame Tussauds.

Convenient Amenities
Enjoy the convenience of a shared lounge, a 24-hour front desk, and complimentary WiFi during your stay at this 2-star hotel. Private parking is also available on site.

Nearby Attractions
Explore iconic landmarks like The Serpentine and Lord's Cricket Ground, located just a short distance away from the property. With London City Airport within reach, Four Stars Hotel is the perfect choice for your stay in London.

Book your stay at Four Stars Hotel now for a memorable experience in the heart of the city!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 25 per day.

Location

Guest Reviews

5
Based on 2122 reviews
Cleanliness: 2.25
Service: 7.25
Location: 8.75
Room Quality: 2.75
Amenities: 2.75
Value for Money: 6.75
Food and Beverage: 4.75
Overall Experience: 4.75
S
soukaina • solo_traveller • es
5
Decepcionada
Pros:

El trato del personal

Cons:

La higiene, habían hormigas en la habitación y la cisterna del baño apenas funcionaba.. la alfombra muy sucia y un ventilador que no hacía nada

2026-07-26 • via Nuitee
J
Jaroslaw • solo_traveller • pl
9
Cheap B&B convienient location
Pros:

Location , location and location !

2026-07-25 • via Nuitee
I
Itziar • solo_traveller • es
4
Cons:

Falta de limpieza

2026-07-24 • via Nuitee
P
P2 • solo_traveller • gb
6
2026-07-24 • via Nuitee
M
MARTHA • solo_traveller • mx
5
Buena ubicación. Hotel económico, obtienes lo que pagas.
Pros:

La ubicación es buena. El personal fue amable.

Cons:

La comodidad e higiene estuvieron de acuerdo con el precio y es un hotel barato.

2026-07-24 • via Nuitee
J
John • solo_traveller • gb
5
Got what the price indicated.
Pros:

Breakfast wasn't offered. The location is very good.

2026-07-23 • via Nuitee
L
Laura • solo_traveller • gb
6
2026-07-22 • via Nuitee
J
José • solo_traveller • ar
10
Pros:

Excelente ubicación,personal muy atento 👍🏻

2026-07-21 • via Nuitee
S
Sandra • family_with_children • de
1
Grausam
Pros:

Nur das es sehr zentral war

Cons:

Unser Zimmer war sehr runtergekommen, die Matratze war durch , man lag auf den Federn oder Lattenrost .
Der Boden war zerkratzt , ohne Schlappen sollte man sich da nicht bewegen.
Das Badezimmer war eine Katastrophe , der Biden löste sich von den Fliesen ab, selbst dort in den Ecken
War Staub drauf, die Spülung ging teils nicht, weil das Wasser zu langsam nach lief und es kamen Mini Armeisen aus der Wand !
Wir hatten so einen kleinen Balkon mit Flügeltüren, das Zimmer war von allen Seiten betretbar wenn man es aufgelassen hätte! Das Hotel liegt an einer Hauptstraße in unmittelbarer Nähe zum Krankenhaus!

2026-07-20 • via Nuitee
D
David • solo_traveller • gb
8
Four stars hotel reviw.
Pros:

Excellent location and easy to find, simple collection of keys.

Cons:

TV did not have a remote, didn't effect me as I was out most of the time but other guests it may affect.

2026-07-19 • via Nuitee
H
Harris • solo_traveller • gb
5
A relatively budget hotel in central London you get what you pay for.
Pros:

Right in the city a short walk from Oxford Street.

Cons:

A better mattress without being able to feel individual springs and a level bed would have been nice.

2026-07-18 • via Nuitee
L
Lynton • solo_traveller • au
4
2026-07-17 • via Nuitee
J
Jan Arve • family_with_children • no
6
Enkelt hotellrom med fin beliggenhet og hyggelig personale.
Pros:

Beliggenheten var glimrende. Hyggelige ansatte.

Cons:

Skittent. Å flushe toalettet virket bare av og til.

2026-07-17 • via Nuitee
Y
Yang • solo_traveller • es
3
2026-07-17 • via Nuitee
S
Stiff • solo_traveller • gb
7
Great location
Pros:

Very helpful and friendly staff. Good price.

Cons:

The mattress was awful. The toilet wouldn't flush properly.

2026-07-16 • via Nuitee
K
Kayley • couple • gb
2
2026-07-16 • via Nuitee
C
canepa • solo_traveller • it
9
2026-07-15 • via Nuitee
G
Gill • extended_group • gb
7
Basic but good value for easy transport links
Pros:

Friendly check-in - flexible in/out

Cons:

Plastic mattresses

2026-07-14 • via Nuitee
T
Tim • solo_traveller • gb
5
2026-07-12 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Very good price. Small room. Thanks

Cons:

Three flights of steps
No tea facilities.

2026-07-12 • via Nuitee