Schooner Hotel

There is a bike rack to lock bikes safely outside within the secured grounds, but it is uncovered, so our bikes were rained on.

It would have been helpful to have more than one toilet roll in the room and a set of toiletries for each guest, rather than one between the two of us.

The whole experience, the room smelt of rotting drains and flies everywhere, the floor was wet and dirty, the beds were dirty, the window wouldn’t lock and was on the ground floor so anyone could’ve gotten in from the street, there was no one at reception when we arrived or when we left. It was very noisy being on the ground floor from inside the hotel and outside. We didn’t unpack anything and binned our clothes and PJs from the stay. Absolutely the worst experience ever.

Too far at top of hotel.Very dust on way up fire door that could knock you down the stairs!

The curtains were broken and partially missing, the wash hand basin pop-up waste did not work properly, the shower waste was partially blocked, the hand towels were dirty, the bathroom door latch was missing, the decorations were tired and generally the communal corridors and staircases were dirty. The breakfast was reasonable for two out of the four days but one of the days was a complete disaster and the toast came partially buttered, which seemed to indicate it hand been used by other guests.

First room we were offered had a broken TV, poor level of cleanliness and odd smell; we were moved into a better room but toilet flush faulty. Overall, the hotel badly needs overhaul of fixtures and fittings and a deep clean.

Staff were untrained mostly couldn’t speak English. I had to ask every day for my room to be made up and refresh towels. Breakfast arrived cold on the plate. When I brought these issues up with the manager all he wanted to do was argue with me as if I was at fault, his comment was “what do you expect for this price?”
Not a happy experience.

The room smells of chip pan fat. The view from the window was a stone wall 2 feet away. The bed was uncomfortable. Dead flies in the bathroom. The Carpet on the stairs looked about 100 years old. No parking available. The door to the room didn’t lock properly so we felt unsafe and we were locked out of the bathroom because the door locked itself when we closed it. I also saw an apparition/ghost in the room.

needs refurbishment in some places .But I believe this is getting addressed Certainly would return

The shower didn’t drain and when it did it managed to flood bathroom floor from underneath the cubicle, couldn’t close the window or adjust the blinds, there was a damp smell in corridors, old and tired in appearance and not even cheap and cheerful

Non greasy would help - swimming