Hyatt Place Emeryville/San Francisco Bay Area

Hotels
•
Hyatt Place
9 (1253 reviews)
5700 Bay Street , Emeryville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Breakfast could be better
Some rooms experienced noise issues

Categories

Cleanliness
8.96
General sentiment indicates rooms are clean but some mentioned mildew smell.
Service
9.93
Staff were consistently cited as friendly and helpful.
Location
9.47
Location is often praised for being convenient and close to shopping.
Room Quality
8.92
Rooms were clean and spacious but some reported discomfort due to external noise.
Amenities
8.45
Limited amenities noted, including breakfast quality and lack of streaming options.
Value for Money
8.91
Generally considered good value for the location and cleanliness.
Food and Beverage
7.96
Breakfast quality received mixed reviews; could be improved.
Overall Experience
9.43
Most guests expressed a positive overall experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:14

Property Description

Modern Amenities and Convenient Location
Discover the contemporary comfort of Hyatt Place Emeryville/San Francisco Bay Area, featuring a fitness centre, shared lounge, and complimentary WiFi. With a 24-hour front desk and a business centre, we ensure all your needs are met during your stay.

Dining and Entertainment at Your Doorstep
Adjacent to Bay Street Emeryville, indulge in a variety of shopping options, dining experiences, and catch a movie at the theatre nearby. Immerse yourself in the vibrant culture of the area without straying far from your accommodation.

Easy Access to Major Attractions
Located just 12 km from San Francisco and 4.3 km from Berkeley, our hotel offers a prime location for exploring the best of the Bay Area. Plus, with Oakland International Airport a short 14 km away, your travels are made convenient. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 25 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1253 reviews
Cleanliness: 8.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 9.43
N
Naibing • family_with_children • us
1
Cons:

Water leak from the ceiling to our room woke us up at 2:00am and totally destroyed our vacation

2026-06-12 • via Nuitee
R
Rebecca • couple • us
9
2026-06-10 • via Nuitee
Z
ZHIJIAN • family_with_children • us
1
I am extremely disappointed with my experience at Hyatt Place Emeryville and the way this billing d
Cons:

"Unauthorized Charge After Checkout – Hyatt and Booking.com Need to Resolve This Together"
I am extremely disappointed with my experience at Hyatt Place Emeryville and the way this billing dispute has been handled.

I booked my stay through Booking.com (Confirmation Number: 6552063614) from May 15–19, 2026. However, I checked out early on May 17, 2026. At checkout, the hotel calculated my final balance, collected payment in full, and provided a final receipt and billing statement confirming that my stay had ended and all charges were settled.

After I had already checked out and received a final paid receipt, an additional charge was processed without my authorization. This directly contradicts the final documentation issued by the hotel.

When I contacted Hyatt Place Emeryville, I was told to resolve the matter with Booking.com because the reservation was made through a third-party platform. However, this response ignores the fact that the hotel itself accepted my checkout, finalized my account, and issued the final receipt. The disputed charge occurred after the hotel closed my folio.

As a guest, I should not be caught between the hotel and Booking.com while both parties deny responsibility. The reservation may have been made through Booking.com, but the hotel managed the checkout process, issued the final receipt, and processed the charges.

I am requesting that Hyatt Place Emeryville and Booking.com work together to investigate this matter, provide a detailed explanation for the post-checkout charge, and issue an appropriate refund if the charge cannot be justified.

Until this issue is resolved, I cannot recommend this hotel due to the lack of accountability and the difficulty in obtaining a clear explanation regarding billing practices.

Case Number: CAS6397183
Citi Dispute Case: D-220948220526

2026-06-09 • via Nuitee
Y
Yuchen • solo_traveller • de
9
2026-06-09 • via Nuitee
R
roseli • extended_group • br
8
Boa relação custo-benefício em Emeryville
Pros:

A localização é boa, no centro comercial de Emeryville. No entanto, as opções de alimentação na região à noite são poucas e fecham muito cedo.
O quarto é espaçoso e acomodou bem 3 pessoas. O serviço de limpeza funcionou muito bem, com horários flexíveis.
O estacionamento vizinho ao hotel funcionou bem.

Cons:

O café da manhã foi razoavelmente variado, mas o espaço ficava lotado, em algumas manhãs faltando louças e havendo demora na reposição. O staff não aparecia espontaneamente para limpar as mesas deixadas sujas pelos hóspedes, era necessário pedir a limpeza e nem sempre o atendimento foi cordial.

2026-06-09 • via Nuitee
J
Jonathan • couple • gb
8
Convenient for our stop in San Francisco, wanted a quieter place away from tourists and the hotel served that need. Was
Pros:

The location is good if arriving by Amtrak, there are several hotels in the area. Buffet breakfast included was average, pre cooked but plentiful. The bus stop around the corner on Shellmound convenient to get into San Francisco (F) but if arriving by Amtrak, they have buses which take you in if pre booked and you have a hotel booked there. Lots of restaurants nearby you can walk to.

Cons:

The WiFi is abysmal. The staff are disinterested in engaging with guests, there was an erroneous charge for drinks put on our room but removed when challenged.

2026-06-09 • via Nuitee
B
Bethany • solo_traveller • us
7
2026-06-08 • via Nuitee
P
Pablo • solo_traveller • us
10
2026-06-08 • via Nuitee
C
Carlo • solo_traveller • it
9
2026-06-07 • via Nuitee
L
Lupita • couple • us
9
2026-06-06 • via Nuitee
S
Steven • couple • us
8
2026-06-06 • via Nuitee
A
Alnaggar • couple • us
8
Pros:

Good and clean

Cons:

Good and clean

2026-06-03 • via Nuitee
G
Gopalakrishnan • solo_traveller • in
8
2026-06-01 • via Nuitee
H
Hannif • solo_traveller • id
10
2026-06-01 • via Nuitee
N
Naomi • solo_traveller • us
10
2026-05-29 • via Nuitee
C
Courtenay • couple • us
9
Very nice accommodations!
Pros:

Convenient, I was able to park very close to the Hotel entry, and the room and breakfast were lovely.

Cons:

Most parking was a distance from hotel.

2026-05-28 • via Nuitee
Z
ZHIJIAN • family_with_children • us
5
2026-05-27 • via Nuitee
W
Walter • family_with_children • co
10
2026-05-26 • via Nuitee
M
Magdalena • couple • us
8
Room was Too Expensive!!
Pros:

Hotel was clean

Cons:

The price was extremely expensive. I have stayed at this hotel before and paid half of what I paid this time. Not sure if I'll be staying here anymore if the price is too high. Too bad hotels raise prices and take advantage of holidays, graduations, etc. I will most likely stay with family next time I'm in the bay area.

2026-05-25 • via Nuitee
L
Lishu • couple • us
3
I can tolerate the parking, the rude staff. I can't tolerate bad Wifi connection. Won't be back.
Cons:

The wifi is terrible. We can't connect to internet most of the four days we were staying.
The staff's attitude at the front desk is very rude and not helpful.
We don't mind to pay for parking. But park at building and walked all the way back to the hotel. That is too much.

2026-05-25 • via Nuitee