HOTEL MYSTAYS Yokohama Kannai

Hotels
•
Mystays Hotel Group
8 (2675 reviews)
Naka-ku, Onoecho 5-67-1 , Yokohama , JP
+81 45-227-6701

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Extremely convenient location near subway/station and shops
Friendly and helpful front-desk staff
Good value for money / affordable pricing
Quiet hotel surroundings and generally comfortable rooms
Amenities like parking and late checkout available
Cons:
Cleanliness issues in some rooms: dust on AC, dirty carpet, and occasional tobacco/odors
Poor breakfast quality (bad coffee, low-quality offerings)
Laundry limitations (only two washers) and instances of delayed availability
Some rooms are small for two guests
Occasional noise from other guests

Categories

Cleanliness
7
Mixed mentions: several guests praised clean rooms and public areas, but multiple reviews specifically report dust on AC, dirty carpet, tobacco and bad odors in some rooms — cleanliness is inconsistent.
Service
8.8
Generally positive: many reviewers praised friendly and helpful front-desk staff and prompt responses; one report of inadequate compensation for an AC malfunction slightly lowers the score.
Location
9.5
Very strong: repeatedly noted as very close to the subway/station, convenient for sightseeing, with nearby restaurants and convenience stores — location is a clear advantage.
Room Quality
7.8
Mixed: several guests found rooms clean, comfortable and appropriately sized for single travelers, while others noted small room size for two, AC issues and occasional odors.
Amenities
7.6
Moderately positive: amenities and toiletries mentioned as well provided; parking/late check-out appreciated; but laundry limitations (only two machines) and occasional delays were noted.
Value for Money
8.5
Positive: multiple guests commented the hotel is good value and affordable given the clean rooms and excellent location.
Food and Beverage
6.5
Weakest area: several mentions of poor breakfast quality (bad coffee, low-quality breakfast) and some guests skipping breakfast altogether.
Overall Experience
8.3
Generally positive: many reviewers would like to rebook, citing comfort, quiet surroundings and good service; issues with cleanliness, AC odors, breakfast and laundry reduce the overall score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location
Located just a minute's walk from Kannai Station, HOTEL MYSTAYS Yokohama Kannai is the perfect base for exploring Yokohama's attractions.

Comfortable Accommodation
Guest rooms at the hotel are well-equipped with modern amenities including a flat-screen TV, air purifier, and refrigerator, ensuring a comfortable stay for all guests.

Convenient Services
With a 24-hour front desk, dry cleaning services, and a coin launderette available on-site, guests can enjoy a hassle-free stay at HOTEL MYSTAYS Yokohama Kannai.

Experience convenience and comfort at HOTEL MYSTAYS Yokohama Kannai - book your stay now!

Important information:

Please note that the credit card used to guarantee the reservation will be charged the applicable cancellation charges if the reservation is cancelled after the cancellation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply.

Alipay is accepted at the property.

The maximum vehicle size for parking at this property is as follows:
Length: 500 cm
Width: 185 cm
Height: 155 cm
Weight: 2300 kg
Maximum ground clearance: 9.5 cm
Larger vehicles cannot park here.

Parking spaces must be reserved in advance.

Parking is unavailable for entry or exit from 01:00 to 07:00.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8
Based on 2675 reviews
Cleanliness: 7
Service: 8.8
Location: 9.5
Room Quality: 7.8
Amenities: 7.6
Value for Money: 8.5
Food and Beverage: 6.5
Overall Experience: 8.3
水谷 • solo_traveller • jp
7
2026-10-30 • via Nuitee
K
KAZUYUKI • couple • jp
5
2026-10-29 • via Nuitee
T
TAKASHI • solo_traveller • jp
8
再度利用したい！
Pros:

駅(地下鉄)にとても近い

Cons:

特にありません

2026-10-28 • via Nuitee
Y
YOKO • solo_traveller • jp
9
リフレッシュ
Pros:

落ち着いた雰囲気

Cons:

なし

2026-10-28 • via Nuitee
M
mikari • couple • jp
5
2026-10-24 • via Nuitee
H
Hideyuki • solo_traveller • th
7
コスパ良し
Pros:

綺麗で便利なロケーション

Cons:

エアコンにホコリが沢山溜まっていた

2026-10-23 • via Nuitee
R
Roger • couple • us
9
We enjoyed the accommodation.
Pros:

Didn't do breakfast.

2026-10-21 • via Nuitee
H
HIROMI • solo_traveller • jp
10
関内で宿泊するなら、また利用したいホテル
Pros:

ロケーションもよく、部屋も快適でした。清掃もしっかりとしてくれて、毎日、気持ちよく過ごすことができて、良かったです。

Cons:

中国人が少しうるさかったのが、気になったが、それ以外は大きな問題はない。

2026-10-21 • via Nuitee
N
Naoko • couple • ae
8
2026-10-21 • via Nuitee
H
HIROMI • solo_traveller • jp
10
また利用したいです。
Pros:

地下鉄の駅出口から近くて、ホ非常に便利な立地でした。駅の反対側の方が栄えていますが、すぐに歩いていけるし、ホテル周辺は駅前ですが静かなので、滞在しやすかったです。部屋の清掃もしっかりしてくれます。

Cons:

特にないです。

2026-10-21 • via Nuitee
M
Maaamaaaa • family_with_children • jp
6
2026-10-20 • via Nuitee
S
Shih Hao • couple • tw
9
2026-10-20 • via Nuitee
S
sin • couple • kr
7
2026-10-20 • via Nuitee
T
Takao • family_with_children • jp
7
2026-10-18 • via Nuitee
Y
yk • family_with_children • jp
5
Cons:

部屋がタバコ臭い。エアコンが臭すぎる。お風呂も臭い。

2026-10-18 • via Nuitee
N
Nadia • family_with_children • fr
4
2026-10-17 • via Nuitee
Y
yoshiyuki • solo_traveller • jp
8
2026-10-16 • via Nuitee
I
Ian • family_with_children • jp
8
It was pleasant.
2026-10-16 • via Nuitee
H
HIDEO • couple • jp
5
2026-10-16 • via Nuitee
泰子 • family_with_children • jp
8
Pros:

駅から近く、何処に観光に行くのも便利。ホテル内はとても静かで清潔です。アメニティも充実しています。

Cons:

ベッドは1人なら快適です。細身の夫婦2人でしたが、まあ大丈夫でした。😅

2026-10-16 • via Nuitee