The Bushel by Greene King Inns

Hotels
•
Greene King's Pubs & Hotels
8 (1239 reviews)
28-29 St Johns Street , Bury Saint Edmunds , GB

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Restaurant
Bar
Facilities for disabled guests
Private parking
Wheelchair accessible
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Good breakfast
Cons:
Hard mattress
Dated bathrooms
Noise issues

Categories

Cleanliness
7.39
Some mentioned areas needing work like scuff marks on walls and dated bathrooms.
Service
8.86
Staff received high praise for friendliness and responsiveness.
Location
8.9
Great location mentioned multiple times, convenient for events and town center.
Room Quality
7.35
Several comments about hard beds and areas needing redecorating.
Amenities
7.88
General standard offerings with some noted issues like WiFi reliability.
Value for Money
7.84
Decent pricing for the location and services, though some complaints about extra charges.
Food and Beverage
7.89
Breakfast quality praised, but some self-service complaints.
Overall Experience
7.86
Positive reactions overall with noted areas of improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:42

Property Description

Charming Accommodation in Bury Saint Edmunds

Convenient Location: Located just 500 meters from The Apex, The Bushel by Greene King Inns offers easy access to nearby attractions such as Hedingham Castle and St Edmundsbury Cathedral.

Comfortable Rooms: The hotel provides well-equipped rooms with amenities including a desk, bed linen, and towels, ensuring a comfortable stay for guests.

On-Site Dining and Parking: Guests can enjoy the convenience of a restaurant and bar on the premises, as well as free private parking. Plus, with free WiFi throughout the property, staying connected is a breeze.

Experience the charm of Bury Saint Edmunds at The Bushel by Greene King Inns. Book your stay now for a delightful getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 1239 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
J
John • solo_traveller • gb
10
If I need accommodation in Bury St. Edmund's again The Bushell would be my preference.
Pros:

The staff were were very pleasant and friendly, taking an interest in their guests.
Breakfast was served within minutes of my arrival in the dining area.
The hotel is in a quiet location.

2026-09-19 • via Nuitee
J
Justin • solo_traveller • us
10
The Bushel staff are wonderful and made my stay memorable!
Pros:

The location is the perfect walking distance from everything to see in Bury Saint Edmunds. Well kept bar, restaurant and the outdoor seating was lovely.

2026-09-18 • via Nuitee
A
Andrew • couple • gb
10
Good value and great staff
Pros:

Great staff

2026-09-18 • via Nuitee
A
Amanda • solo_traveller • be
10
Pros:

The staff were extremely welcoming and helpful

2026-09-16 • via Nuitee
S
Sarah • solo_traveller • gb
10
Great overnight stay
Pros:

Friendly staff, comfy big bed, ideally located

2026-09-15 • via Nuitee
A
Anne • extended_group • ca
8
Don’t plan to stay here if you’re travelling by e-bike
Pros:

Great location, good sized room, nice breakfast

Cons:

Hotel doesn’t allow people staying overnight with e-bikes

2026-09-14 • via Nuitee
A
Andrew • solo_traveller • gb
9
2026-09-14 • via Nuitee
S
stuart • solo_traveller • gb
7
2 night stay in Sept
Pros:

staff were helpful. food was delicious. location was spot on. bed was comfy.

Cons:

parking was tricky. parts of upstairs felt worn. shower was too hot, toilet was difficult to flush. room smelt a bit musty. tv signal was hit & miss.

2026-09-14 • via Nuitee
D
Daren • solo_traveller • gb
5
2026-09-13 • via Nuitee
M
Mrs Caroline • couple • gb
9
Excellent staff
Pros:

Disabled room

Cons:

Bedroom needed refurbishing.

2026-09-12 • via Nuitee
J
John Craig • couple • gb
5
Disappointing, would not return
Pros:

A good location a short walk from the centre of the town.

Cons:

It was a hot night when we stayed and there was a fan provided, but it was never as comfortable temperature wise as you might have liked. Rooms were fine, if bog standard, and a little tired and I struggled with the mattress which was really uncomfortable.
The room was basically situated in the car park too which meant there were vehicles coming and going late and early right outside your window, which had to be open as it was so hot.
I think I resented the price most - £95 for a night without breakfast. Bury St. Edmonds is not a cheap place to stay but this was a sub Premier Inn or Travelodge experience and I expected a price more in line with that.

2026-09-10 • via Nuitee
M
Mary • couple • gb
10
Loved it
Pros:

The staff are so helpful and friendly. Excellent breakfast good value for money

Cons:

Nothing

2026-09-07 • via Nuitee
J
Jeremy • solo_traveller • gb
7
Pros:

Nice pub, helpful staff, check in was easy.

Cons:

Room was quite hot and the window didn't open much so it wouldn't really cool down, although the fan provided in the room helped.

2026-09-04 • via Nuitee
S
Susan • extended_group • gb
7
We enjoyed the central location. The food was good but the place need a bit of up grade and bit of cleaning wouldn’t go
Pros:

Very friendly and attentive staff. Nice comfy bed and clean linen and shower.

Cons:

The place was tired looking. Needed a refurbishment- decor and carpets

2026-09-04 • via Nuitee
A
Anna • extended_group • nl
2
Pros:

Nothing. A very bad expe tiende

Cons:

We made a reservation for 2 rooms including breakfast. The day before arrival we got a phonecall saying they had only one room available. We told them we could not accept that. They did not have another option so we had to cancel and make a booking somewhere else. And we asked to return the money we paid. Three weeks later oud money still is not paid back.
A very onjuist way to earn money, more like stelling it.

2026-09-04 • via Nuitee
T
Tina • solo_traveller • gb
1
2026-09-03 • via Nuitee
J
JOANNE • solo_traveller • gb
6
Pros:

Friendly, staff, nice evening meal, good location

Cons:

Room ok wardrobe full of stuff, that shouldn't have been left in room. Spare pillows had dirty pillowcases on.

2026-09-03 • via Nuitee
C
Cristel • solo_traveller • nl
7
Pros:

Prima locatie. Centraal en alles ligt op loopafstand. De pub heeft twee tuinen waar je lekker kunt zitten.

Cons:

Beetje verouderd. Parkeren kan als er voldoende plek is. Er is een grote (betaalde) parkeerplaats meteen achter de pub. In de kamer veel geur vanuit de keuken.

2026-09-01 • via Nuitee
P
Paul • couple • gb
9
Great location and excellent value for money 👍
Pros:

We had a great stay , very comfortable room and the breakfast was extensive and excellent, We will be back next year for the beer festival and we wil certainly be booking a room again. Highly recommended 👍

2026-08-31 • via Nuitee
J
James • solo_traveller • gb
8
Cons:

Not the fault of the venue but the neighbours bloody said dog would not stop barking throughout the night. Very annoying.

2026-08-30 • via Nuitee