INNSiDE by Meliá Frankfurt Ostend

Hotels
Innside by Melia
8.8 (4843 reviews)
Hanauer Landstrasse 81 , Frankfurt/Main , de

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Cons:
Check-in issues
Limited breakfast variety

Categories

Cleanliness
8.65
Several reviews mentioned the rooms being clean and well-kept.
Service
8.85
Generally friendly staff, but noted check-in issues.
Location
9.15
Reviews universally praised the convenient location.
Room Quality
8.95
Rooms described as spacious, modern, and well-equipped.
Amenities
8.55
Amenities were viewed positively, though some minor issues mentioned.
Value for Money
8.65
Guests felt the prices were fair for the quality.
Food and Beverage
8.65
Breakfast was appreciated, but some desire for more variety.
Overall Experience
8.95
Overall, guests expressed a high level of satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:42

Property Description

Luxurious Contemporary Accommodation
Experience the modern comfort of our 4-star INNSIDE by Melia Frankfurt Ostend hotel, conveniently situated near Frankfurt Ostbahnhof Station. Relax in our bright, air-conditioned rooms equipped with flat-screen TVs and enjoy complimentary WiFi.

Wellness and Fitness Amenities
Indulge in our sauna and fitness room, available for all guests to unwind and stay active during their stay. Our 24-hour front desk ensures your needs are met promptly for a seamless experience.

Convenient Location and Parking
Located near major attractions like Fair Frankfurt and Cathedral of St Bartholomew Dom St Bartholomaus, our hotel offers private on-site parking for your convenience. Book your stay now at INNSIDE by Melia Frankfurt Ostend for a memorable experience.

Important information:

All cots are subject to availability.

Please also note that guests must provide the credit card used to make the reservation at check- in.

The hotel serves dinner for 35 euros.

When booking 9 rooms or more, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Location

Guest Reviews

8.8
Based on 4843 reviews
Cleanliness: 8.65
Service: 8.85
Location: 9.15
Room Quality: 8.95
Amenities: 8.55
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.95
J
Janka couple sk
7
Pros:

Lokacia blizko metra a s-bahn, hned za rohom dm a billa.

Cons:

Nemali sme dobry pocit, nakolko nam po izbe behali cierne mravceky, pod postelou bol prach, medzi skrinkou s umyvadlom a sprchovym kutom tiez nebolo cisto, krabicka na sacky na toalete bola v hroznom stave, dvere sa nam velmi zle zatvarali - zakazdym som musela skontrolovat, ci su naozaj zatvorene. Ocakavala by som vyssi standard v 4-hviezdickovom hoteli. :-/

2026-08-29 via Nuitee
S
Samuel couple de
10
2026-08-28 via Nuitee
M
Manfred solo_traveller de
9
Tolles Hotel mit sehr freundlichem Personal mit sehr guter Anbindung
2026-08-26 via Nuitee
H
henoc couple fr
9
Magnifique
Pros:

L’accueil et la propreté

Cons:

Rien

2026-08-26 via Nuitee
A
Aron couple th
7
2026-08-25 via Nuitee
A
Arnaud couple fr
9
Pros:

L'hôtel était très propre, bien équipé, et les lits de la chambre très confortables.

2026-08-25 via Nuitee
B
Birgit couple de
10
Preis- Leistung außergewöhnlich
Pros:

regulierbareKlimaanlage
Fenster konnten geöffnet werden
allergiefreundlicher Fußboden
Sinnvolle Raumaufteilung Dusche WC
Frühstücksbüffet inkl Hafermilch weitere Extras
Rezeption erfüllt Wunsch

Cons:

Nichts

2026-08-24 via Nuitee
F
Frédéric solo_traveller fr
8
2026-08-24 via Nuitee
K
Karin couple de
10
2026-08-24 via Nuitee
T
tara solo_traveller de
9
2026-08-23 via Nuitee
T
Tommi couple fi
8
Pros:

Siisti huone ja mukavat sängyt, hyvät tyynyt ja peitot. Sijainti hyvä ja parkkihalli hotellin alla.

Cons:

Aamupala melko kallis tarjontaan nähden, ihan ok.

2026-08-23 via Nuitee
K
KT solo_traveller gb
10
Pros:

The location is excellent. Near enough to sights, restaurants, Zeil, and the central station, but in a calm and clean area (a huge plus in central Frankfurt). The tram stop is 10 seconds away and it takes you to the central station for day trips, without having to go underground to the metro (which can be a maze).... although the s bahn stop is only 5 minutes away. A big Rewe supermarket, DM, and pharmacy are within a minute's walk and were extremely useful during my stay. For me, you can't beat the location.

My room was spacious, with a practical layout, table, chairs and enough counter/surface space for my stuff. The a/c was effective. The complementary cold drinks were appreciated.

The quiet was the highlight of my stay. My room faced the back of an apartment complex, so there was no outside noise. That, plus blackout curtains, made for calm after busy days, and good sleep.

Cons:

Nothing to dislike!

2026-08-22 via Nuitee
D
Dr. Handke solo_traveller de
8
2026-08-21 via Nuitee
P
Petrina couple au
7
Overall it is a good place to stay. I would stay there again as forewarned is forearmed :)
Pros:

Entrance Foyer & Reception clean & neat, Room and Bathroom were a good size and overall was very comfortable and clean with air conditioning and electronically controlled blinds. Toilet was separate - excellent :). Restaurant staff were extremely helpful, Breakfast Buffet was good, all meals from the main menu's were excellent. Laundry service was good, and returned on time. Coffee pod machine, jug, tea, coffee, milk were provided, and a small bar fridge with drinks & water.

Cons:

The shower is a "modular shower cubical" with a lovely "shiny" floor pan, which became dangerously slippery when wet which I discovered when I turned the shower on. I decided to carefully exit & put a hand towel on the floor of the shower to stand on, I took one small step towards the door, my foot went out from under me, and I fell sideways on the floor, hitting my head on the wall. I had a Large lump on elbow, a bruised wrist and bruise on my head. I reported the incident to reception, who's response was "we'll tell housekeeping". No question if I would like to have medical attention, nothing.
The tea/Coffee area is small and painted Black. The Black coffee machine, Black Jug and Black coffee, tea, sugar tray were in separate small black shelf areas. NO Lighting...... at 5.00am in the morning, VERY DIFFICULT to see what one is doing in the dark as all the lighting is over the bed & in the lounge area.

2026-08-18 via Nuitee
N
naoko couple jp
10
2026-08-18 via Nuitee
I
Irene couple de
9
2026-08-17 via Nuitee
I
Irene couple de
9
2026-08-17 via Nuitee
B
Bernd solo_traveller de
8
Pros:

Frühstück super
Minibar frei
Personal super freundlich
Bar bis 24:00 geöffnet
Parkhaus im Haus
Lage super, U-Bahn, S-Bahn in der Nähe
Zimmer ausreichend groß und Ausstattung im Preis Leistungs Verhältnis stimmig.
Ergebnis: wir kommen gerne wieder

Cons:

Nix!!! :-) 😄

2026-08-17 via Nuitee
F
Frithjof couple ch
9
2026-08-14 via Nuitee
R
Renata Cristina couple br
7
Pros:

Tudo

Cons:

Não há o que reclamar

2026-08-14 via Nuitee