INNSiDE by Meliá Frankfurt Ostend

Hotels
•
Innside by Melia
8.8 (4753 reviews)
Hanauer Landstrasse 81 , Frankfurt/Main , de
+49692992520

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Cons:
Check-in issues
Limited breakfast variety

Categories

Cleanliness
8.65
Several reviews mentioned the rooms being clean and well-kept.
Service
8.85
Generally friendly staff, but noted check-in issues.
Location
9.15
Reviews universally praised the convenient location.
Room Quality
8.95
Rooms described as spacious, modern, and well-equipped.
Amenities
8.55
Amenities were viewed positively, though some minor issues mentioned.
Value for Money
8.65
Guests felt the prices were fair for the quality.
Food and Beverage
8.65
Breakfast was appreciated, but some desire for more variety.
Overall Experience
8.95
Overall, guests expressed a high level of satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:42

Property Description

Luxurious Contemporary Accommodation
Experience the modern comfort of our 4-star INNSIDE by Melia Frankfurt Ostend hotel, conveniently situated near Frankfurt Ostbahnhof Station. Relax in our bright, air-conditioned rooms equipped with flat-screen TVs and enjoy complimentary WiFi.

Wellness and Fitness Amenities
Indulge in our sauna and fitness room, available for all guests to unwind and stay active during their stay. Our 24-hour front desk ensures your needs are met promptly for a seamless experience.

Convenient Location and Parking
Located near major attractions like Fair Frankfurt and Cathedral of St Bartholomew Dom St Bartholomaus, our hotel offers private on-site parking for your convenience. Book your stay now at INNSIDE by Melia Frankfurt Ostend for a memorable experience.

Important information:

All cots are subject to availability.

Please also note that guests must provide the credit card used to make the reservation at check- in.

The hotel serves dinner for 35 euros.

When booking 9 rooms or more, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 4753 reviews
Cleanliness: 8.65
Service: 8.85
Location: 9.15
Room Quality: 8.95
Amenities: 8.55
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.95
T
Thorsten • couple • de
10
Gerne wieder wenn ich in Frankfurt bin
Pros:

Sehr nette Mitarbeiter, sehr sauberes Hotel

Cons:

….

2026-07-04 • via Nuitee
S
Schwaab • solo_traveller • de
9
Pros:

Sauberkeit

2026-07-03 • via Nuitee
S
Sandra • solo_traveller • ch
7
Generell in Ordnung
Pros:

Das Zimmer war in Ordnung, nur wenn man rein kommt war ein Schimmelgeruch
Das Bett war mir persönlich zu hart, aber das ist ja bekanntlich für jeden anders
Frühstück war nicht gut, kein Geschmack

Cons:

die Dusche ist fabelhaft aber der Boden ist sehr gefährlich und es können Unfälle passieren da es viel zu glatt ist mit Wasser und Seife. Sollte definitiv geändert werden.

2026-07-03 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-07-02 • via Nuitee
G
Georg • couple • de
8
2026-07-01 • via Nuitee
J
Jay67 • solo_traveller • de
8
2026-07-01 • via Nuitee
N
Nadine • couple • gb
8
Lovely and convenient
Pros:

We absolutely liked the convenient location! It’s in close proximity to the city centre and surrounded by nice eateries, including an onsite restaurant, plus having a supermarket right nearby made everything so easy. The room was thoughtfully laid out, featuring dedicated clothes storage, a table and chairs with a TV, and a clever bathroom partition that allowed for excellent ease of movement. The bed was very comfortable. A standout highlight was the mini-bar; having complimentary local drinks and water available during an intense heatwave was a wonderful touch.

Cons:

While the room was nice and having a mini bar was convenient, we were disappointed that no complimentary hot drinks, tea or coffee, were provided. It would be a great improvement and a very welcome standard to have a coffee maker in every room.

2026-07-01 • via Nuitee
M
Michael • solo_traveller • de
4
Sehr unbefriedigend
Pros:

Freundliches Personal, sauber gute Lage

Cons:

Es wurde mir ein barrierefreies Zimmer zugeteilt, ohne dass ich das wollte. Das Zimmer hat mir überhaupt nicht gefallen.

2026-06-30 • via Nuitee
C
Christian • solo_traveller • de
9
2026-06-30 • via Nuitee
K
kyla • solo_traveller • us
10
2026-06-29 • via Nuitee
M
Mª Jose G • solo_traveller • es
9
Pros:

Amplitud de la habitación y la ducha

Cons:

Edredones en la cama con tiempo caluroso

2026-06-29 • via Nuitee
A
Azamat • solo_traveller • kz
10
Pros:

Чисто, уютно, есть все необходимые принадлежности. В номере не было щетки, пасты и тапочек, но попросил и дали без проблем. Шампунь и гель для душа хорошего качества. Завтраки сытные, однообразные, но вполне вкусно. Местоположение отличное, рядом проезжают и метро и трамвай. Набережная рядом. В общем все отлично.

2026-06-29 • via Nuitee
D
Daniel Weber • solo_traveller • de
10
2026-06-27 • via Nuitee
A
Alexandra • couple • de
8
Jederzeit wieder
Pros:

Großzügiges Zimmer toll finden wir die Nutzung der Sauna

Cons:

Es war alles okay

2026-06-24 • via Nuitee
G
Giannattasio • extended_group • it
8
2026-06-23 • via Nuitee
I
Ina • couple • de
8
Schöne Lage in Frankfurt mit vielen kulinarischen Möglichkeiten nebenan
Pros:

Schönes Hotel in zentraler Lage. Freundliches Personal. Self Check in und check out. Das Frühstück war ok, die wichtigsten Dinge waren vorhanden. Mir persönlich haben beim Frühstück ein paar Highlights gefehlt. Parken kann man in der Tiefgarage für 25 Euro pro Tag mit ausreichend Platz für das Auto (auch für große PKW`s). Die Minibar war inklusive und wurde täglich aufgefüllt. Abendessen war ok. Man ist mitten in der Stadt und hat somit viele Ausgehmöglichkeiten, was ich besonders schön fand. Meist alles fußläufig erreichbar.

2026-06-22 • via Nuitee
S
Samhr • solo_traveller • de
7
2026-06-20 • via Nuitee
D
Daniel • solo_traveller • de
7
2026-06-20 • via Nuitee
L
Lazaros • solo_traveller • de
10
2026-06-17 • via Nuitee
M
Marina • extended_group • dk
2
Usikkert og beskidt
Cons:

Der var meget dårlig rengøring, mange pletter på sengetøj og beskidt. Vi fandt et dyr, et skægget sølvkræ på det første værelse som vi fik.

På grund af dårlig rengøring fik vi tilbudt et nyt værelse, men vi fik et kæmpe chok for i det andet værelse, var der allerede folk inde i. Det fortalte vi receptionen, og de gav bare et nyt værelse, uden at give en undskyldning.

Det tredje værelse var heller ikke gjort godt rent, og der var pletter, men vi var trætte og fandt os i det.

Vi fik ingen søvn nærmest under hele opholdet, for det var meget utrygt at vide, at personalet kunne lave så stor en fejl at give kort med adgang til andres hotelværelser. Hvis det var de forkerte, der fik adgang, tør jeg ikke tænke på, hvad der kunne være sket. Så jeg vil ikke anbefale det til nogen kvindelige rejsende.

Derudover var området meget utrygt, og vi turde ikke gå rundt om aftenen.

Alt i alt en kæmpe skuffende og skræmmende oplevelse, hvor vi ingen undskyldning eller kompensation fik.

2026-06-17 • via Nuitee