Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Cons:
Cleanliness issues
Mediocre dining experience

Categories

Cleanliness
7.43
Czystość obiektu pozostawia wiele do życzenia.
Service
9.9
Staff were phenomenal, though some could use additional training.
Location
9.94
Great location with nice views; close to the beach.
Room Quality
8.89
Rooms were comfortable but had some issues.
Amenities
8.42
Amenities needed some maintenance; spa experience was underwhelming.
Value for Money
6.88
Overall experience did not match expectations for the price paid.
Food and Beverage
7.93
Breakfast quality was mediocre, lacking variety.
Overall Experience
9.4
Mixed feelings; certain aspects were enjoyable but not worth the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:43

Property Description

Luxurious Accommodation on Harbour Island
Serenity at the Spa Centre
Refreshing Outdoor Pool with Sea Views

Featuring free WiFi, a spa centre, and an outdoor pool, Krystal Beach Hotel on Harbour Island offers elegant rooms with air conditioning and flat-screen TVs. Enjoy the serene spa, relax by the outdoor pool with stunning sea views, and indulge in delicious meals at the on-site restaurant. With meeting facilities and a 24-hour front desk, convenience is at your fingertips. Explore nearby Stellenbosch or easily reach Cape Town International Airport. Don't miss the chance to experience luxury and relaxation at Krystal Beach Hotel - book your stay now!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8.6
Based on 3111 reviews
Cleanliness: 7.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 9.4
I
ilse solo_traveller za
8
Pros:

It remains a beautiful, well-appointed venue, with amazing views and sunsets. I love the art gallery, meals at the hotel restaurant are generous (the pork fillet is really good!), breakfast has a large variety. The gym and swimming pool were enticing for a next visit. Staff very helpful.

Cons:

What a wind there was in Gordons Bay during my stay! The sliding door onto the balcony shook and howled with every gust; and since I'd checked in to work, I was in the room all day. On request, reception kindly showed me another room, which was much quieter despite the wind, so that sliding door clearly sealed properly. I hope they did get the first room's door looked at, so the next guests during a storm have a better experience.

2026-09-11 via Nuitee
Z
Zaid couple za
10
2026-09-08 via Nuitee
P
Pamela solo_traveller za
8
2026-09-07 via Nuitee
P
Paola Maria Ilia solo_traveller za
10
2026-09-07 via Nuitee
W
Waseemah couple za
10
My stay was amazing, breakfast was so good. My stay was everything I anticipated and more. I will return many times. Roo
Pros:

The location and peace and quiet

Cons:

Nothing

2026-09-07 via Nuitee
S
Soraya solo_traveller za
9
Pros:

The location and view

2026-09-06 via Nuitee
M
Michael solo_traveller za
8
2026-09-06 via Nuitee
C
Craig family_with_children za
9
2026-09-06 via Nuitee
L
Louisa K solo_traveller za
8
Pros:

It's beautiful and enough. It's a big hotel with great views.

Cons:

I was expecting a wider choice of hot beverages like a self service coffee machine

2026-09-05 via Nuitee
J
Jackie solo_traveller za
9
2026-09-04 via Nuitee
J
Jackie solo_traveller za
9
2026-09-04 via Nuitee
S
Stacy-Dee couple za
9
2026-09-03 via Nuitee
A
Andre solo_traveller za
8
Partially satisfied with our 3 night's stay
Pros:

The staff were very friendly and helpful, appreciated the cleanliness of the hotel and surroundings on the property, the pool was very clean, the lifts made everything comfortable to change floors and the property are very safe and secured.

Cons:

The bed in the room was not so comfortable, actualy very hard, so we did not have a very comfortable full night's rest, and the pillows are very soft while watching the television, and where the breakfast is concern there was a large variety of items to enjoy, but certain items like the different cocktail type of sausages were very dried out and the bacon as well, did not enjoy the bread as well tasted very old some of the bread was difficult to cut through.

2026-09-02 via Nuitee
P
Priscilla couple za
8
2026-09-01 via Nuitee
M
Madelene couple za
9
Will stat at Krystal Beach Hotel any time...
Pros:

The view was perfect and Breakfast as well! Very good!

Cons:

Peacefull!

2026-09-01 via Nuitee
S
sumaya hoosain solo_traveller za
10
2026-09-01 via Nuitee
J
Jacqui solo_traveller za
8
2026-08-31 via Nuitee
G
Gloudina couple za
10
Relaxed friendly and well sppointed hotel
Pros:

It is a quiet area on the sea
There are a beautiful art gallery .. met my children with their teenagers there snd they enjoyed the art
Lovely family breakfast because you can invite your guests there

Cons:

Absolutrly nothing

2026-08-30 via Nuitee
A
Amy solo_traveller za
8
2026-08-30 via Nuitee
R
Robert family_with_children na
10
Perfect
Pros:

Big and clean

Cons:

Far from Cape Town

2026-08-29 via Nuitee