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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Evening entertainment
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Art gallery on site
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Wine release events
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Reception hall
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Exercise/lap pool
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Beach toys
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation on Harbour Island
Serenity at the Spa Centre
Refreshing Outdoor Pool with Sea Views
Featuring free WiFi, a spa centre, and an outdoor pool, Krystal Beach Hotel on Harbour Island offers elegant rooms with air conditioning and flat-screen TVs. Enjoy the serene spa, relax by the outdoor pool with stunning sea views, and indulge in delicious meals at the on-site restaurant. With meeting facilities and a 24-hour front desk, convenience is at your fingertips. Explore nearby Stellenbosch or easily reach Cape Town International Airport. Don't miss the chance to experience luxury and relaxation at Krystal Beach Hotel - book your stay now!
Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
The environment. The hotel is situated in a lovely place.
The hotel is quite run down. It needs better maintenance
Went there beforehand and asked the staff to do something special for a honeymoon night and they refused. Stating they stopped doing it as 'roses are hard to come by'. I could literally walk across the road and buy a bunch... Anyway. Did same at a Blouberg Hotel a while ago, and at no extra cost there were petals in the room, chocolates, bubbly and treats.
Good location and very comfortable
The restaurant menu was very poor
Everything
The room was very spacious, clean, and comfortable. Breakfast and dinner were good. It was great being right on the marina. Parking was plentiful and convenient. We appreciated being able to take advantage of the Scuba intro deal.
We were right on the pool deck and it was noisy in the evenings - loud music was being played even when no one was there.
Very minor: there was a couple of bad smells that we briefly experienced in our room and the safe was broken. The "cocktail lounge" only serves premix.
Breakfast needs work, bread was stale
The spacious rooms, the views, great breakfast and professional staff😊
Location, a bit far from most things
Nothing
I response from booking.com about my cancellation
Lace curtains to be clean. More on the room serve menu
Everything
Beautiful facilities in waterfront environment. Lovely decor.
The staff was very unfriendly from check-in to checkout. At breakfast we were once again met by a host of unfriendly waiters and assistants at the breakfast buffet. I would suggest you give them training in hospitality and customer service.
The breakfast,room service and the stuff were exceptional they even gave me a slice of cheese cake on my birthday☺️
The beds are definitely not comfortable.
Location
Clean
Staff
Everything perfect!
On the ground floor there’s a sewage smell which took me off but everything else was fine
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