Krystal Beach Hotel

Hotels
8.6 (2948 reviews)
Breakwater Lane, Harbour Island , Gordonʼs Bay , za

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Cons:
Cleanliness issues
Mediocre dining experience

Categories

Cleanliness
7.43
Czystość obiektu pozostawia wiele do życzenia.
Service
9.9
Staff were phenomenal, though some could use additional training.
Location
9.94
Great location with nice views; close to the beach.
Room Quality
8.89
Rooms were comfortable but had some issues.
Amenities
8.42
Amenities needed some maintenance; spa experience was underwhelming.
Value for Money
6.88
Overall experience did not match expectations for the price paid.
Food and Beverage
7.93
Breakfast quality was mediocre, lacking variety.
Overall Experience
9.4
Mixed feelings; certain aspects were enjoyable but not worth the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:43

Property Description

Luxurious Accommodation on Harbour Island
Serenity at the Spa Centre
Refreshing Outdoor Pool with Sea Views

Featuring free WiFi, a spa centre, and an outdoor pool, Krystal Beach Hotel on Harbour Island offers elegant rooms with air conditioning and flat-screen TVs. Enjoy the serene spa, relax by the outdoor pool with stunning sea views, and indulge in delicious meals at the on-site restaurant. With meeting facilities and a 24-hour front desk, convenience is at your fingertips. Explore nearby Stellenbosch or easily reach Cape Town International Airport. Don't miss the chance to experience luxury and relaxation at Krystal Beach Hotel - book your stay now!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 2948 reviews
Cleanliness: 7.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 9.4
N
Noxolo solo_traveller za
10
Pros:

Good views and cleanliness

2026-06-20 via Nuitee
A
Adv. Muhammad Abduroaf solo_traveller za
10
2026-06-19 via Nuitee
N
Nasser couple za
10
Pros:

Room was cosy and clean.
Breakfast was good seeing they catered Halaal for Muslims.
Views was excellent

2026-06-19 via Nuitee
L
Lungi89 solo_traveller za
9
Pros:

Great spot...I was here for a work conference. The staff were also very helpful.

Cons:

My shower flooded so had to reduce the pressure to make sure it didn't get worse. Not the end of the world

2026-06-17 via Nuitee
Y
Yolanda solo_traveller za
7
Problems in room
Pros:

The view, friendly staff and the location

Cons:

The room we stayed in have a few problems and made this not nice. The shower was leaking and we had to wipe the water every tine after we shower, the toilet did not flush everything away and because off that we went to the ground floor bathroom, the bed mattress is old and made so much noise when sleeping that you were to scared to turn because you wake up your partner. But overall it is a beautiful hotel.

2026-06-14 via Nuitee
L
Lee solo_traveller za
10
2026-06-14 via Nuitee
H
Helene van Zyl Beyers couple za
9
Wonderfull
Pros:

The whole place is very spacious which we loved. The breakfast was perfect

Cons:

We did not have anyting to charge our phones, we took the 2 point plug and cable but nowhere to put a 2 point plug.

2026-06-12 via Nuitee
M
Michael couple za
9
2026-06-12 via Nuitee
H
Harry couple za
8
Very comfortable and convenient accommodation
Pros:

We were pleasantly surprised at the welcoming facility.
We only stayed 1 night but found all amenities to be great.

Cons:

N/A

2026-06-11 via Nuitee
B
Belinda solo_traveller za
10
The ocean, sunsets and views
Pros:

Breakfast was excellent, with a variety of breads, juices, hot and cold meals and fruit. Beautiful view from my room as well as the restaurant. The spa was a bonus. Friendly staff at the spa.

2026-06-11 via Nuitee
D
Doreen solo_traveller za
9
2026-06-10 via Nuitee
L
Lauren couple za
8
2026-06-10 via Nuitee
E
Erika solo_traveller za
7
Pros:

The food and entertainment at bar

Cons:

I booked a room with a marina view but we didnt have a view. Room 104.

2026-06-07 via Nuitee
A
Andrew family_with_children za
8
2026-06-06 via Nuitee
F
Faeez solo_traveller za
7
2026-06-05 via Nuitee
S
Shabangu solo_traveller za
10
Pros:

My room i felt like I am at my own place

Cons:

Specias room

2026-06-05 via Nuitee
J
Jacques couple za
10
We had a lovely one night stay with a good breafast in the morning.
Pros:

Quiet neighborhood and close to shops and Somerset Mall.

Cons:

N/A

2026-06-03 via Nuitee
L
lucienne couple nl
9
We will be back!
Pros:

Staff was very helpful and friendly, good food, nice pool.

2026-06-01 via Nuitee
V
Van Der Westhuizen couple za
9
Had a good rest and staff is friendly, thank you!!
Pros:

Well organised

2026-06-01 via Nuitee
K
Kelly family_with_children za
9
A lovely stay, you get a lot for the price. Top quality accommodation.
Pros:

The spacious room, the view, multiple restaurants to choose from at the Hotel itself and surrounds. Friendly and helpful staff.

Cons:

my shower was cold on the first night and i had to request slippers, they were not in my room. Pastries were also stale at breakfast and the Mango was off in the fruit salad.

2026-06-01 via Nuitee