Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great location
Cons:
Cleanliness issues
Mediocre dining experience

Categories

Cleanliness
7.43
Czystość obiektu pozostawia wiele do życzenia.
Service
9.9
Staff were phenomenal, though some could use additional training.
Location
9.94
Great location with nice views; close to the beach.
Room Quality
8.89
Rooms were comfortable but had some issues.
Amenities
8.42
Amenities needed some maintenance; spa experience was underwhelming.
Value for Money
6.88
Overall experience did not match expectations for the price paid.
Food and Beverage
7.93
Breakfast quality was mediocre, lacking variety.
Overall Experience
9.4
Mixed feelings; certain aspects were enjoyable but not worth the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 03:43

Property Description

Luxurious Accommodation on Harbour Island
Serenity at the Spa Centre
Refreshing Outdoor Pool with Sea Views

Featuring free WiFi, a spa centre, and an outdoor pool, Krystal Beach Hotel on Harbour Island offers elegant rooms with air conditioning and flat-screen TVs. Enjoy the serene spa, relax by the outdoor pool with stunning sea views, and indulge in delicious meals at the on-site restaurant. With meeting facilities and a 24-hour front desk, convenience is at your fingertips. Explore nearby Stellenbosch or easily reach Cape Town International Airport. Don't miss the chance to experience luxury and relaxation at Krystal Beach Hotel - book your stay now!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8.6
Based on 3111 reviews
Cleanliness: 7.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.42
Value for Money: 6.88
Food and Beverage: 7.93
Overall Experience: 9.4
N
Nemakhavhani • solo_traveller • za
8
Pros:

Great view and delicious breakfast

Cons:

N/A

2026-10-17 • via Nuitee
S
Sera • family_with_children • es
10
Pros:

Excelente calidad-precio

2026-10-17 • via Nuitee
G
Garth • family_with_children • nl
10
2026-10-15 • via Nuitee
V
Veronica • family_with_children • za
8
2026-10-15 • via Nuitee
O
Oluwatosin • couple • us
1
Avoid for safety reasons
Pros:

Great location.

Cons:

The rooms are so poorly constructed that my sister slipped and fell hitting her face on the bathroom floor (the shower has no door and no floor slope for draining - so water gets everywhere in spite of best efforts). There was blood everywhere and we had to call the paramedics. She suffered a laceration and chipped tooth. In spite of this, Krystal Beach offered no compensation for the distress besides asking us to fill out an incident form and asking us if we had travel insurance. The GM never reached out. We worked with the food and beverage manager who tried his best but could not resolve the issue to our liking. We will be suing.

2026-10-15 • via Nuitee
A
Adrian • extended_group • gb
9
Pros:

Spacious room

2026-10-14 • via Nuitee
A
Adrian • solo_traveller • gb
9
Pros:

Location and rooms very spacious.

2026-10-14 • via Nuitee
A
Adrian • couple • gb
9
Pros:

Spacious room

2026-10-14 • via Nuitee
A
Aileen • solo_traveller • ie
9
2026-10-13 • via Nuitee
F
Fritz • solo_traveller • za
10
2026-10-12 • via Nuitee
Z
Zaheer • solo_traveller • za
10
2026-10-12 • via Nuitee
C
Christian • solo_traveller • za
9
2026-10-11 • via Nuitee
E
Ewen • family_with_children • za
9
We launched a boat in the harbour , hotel was convenient
Pros:

Service , location , views

Cons:

Door handles

2026-10-11 • via Nuitee
R
REDUWAN KHAN • solo_traveller • za
10
2026-10-10 • via Nuitee
E
Eden • solo_traveller • za
10
2026-10-08 • via Nuitee
V
van wyk • solo_traveller • za
10
Pros:

The help and the service of the staff,especially Ahkona always with a smile up and down helping people.

2026-10-07 • via Nuitee
B
Brandes • solo_traveller • za
8
2026-10-07 • via Nuitee
J
Jacobus • couple • za
4
This is not a 4-Star establishment!
2026-10-07 • via Nuitee
J
Jannes • couple • za
9
2026-10-07 • via Nuitee
K
Kobus en Ina • couple • za
10
We stayed over to visit our children
Pros:

We loved the room. Very neat and spacious and comfortable. The breakfast was excelent. Parking is safe and under roof.

Cons:

All was good. Nothing need to change.

2026-10-07 • via Nuitee