Palazzo Hotel

Hotels
9 (111 reviews)
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021 , Sandton , ZA
27-011-5103000

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Excellent service
Welcoming staff

Categories

Cleanliness
8.96
Standard quality for this hotel tier.
Service
9.43
The extremely good service is what brought us back, a well trained team.
Location
8.97
Standard quality for this hotel tier.
Room Quality
8.92
Standard quality for this hotel tier.
Amenities
8.95
Standard quality for this hotel tier.
Value for Money
8.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Standard quality for this hotel tier.
Overall Experience
8.93
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:40

Property Description

Experience the ultimate luxury at Palazzo Hotel, where elegance meets comfort in the heart of Johannesburg.

Indulgent Spa Services
Relax and rejuvenate with our exceptional massages and body treatments, designed to soothe your mind and body. Pamper yourself and leave feeling refreshed and revitalized.

Culinary Delights
Savor international cuisine at Medeo, our on-site restaurant, or enjoy 24-hour room service in the comfort of your room. Don't forget to start your day right with our delicious buffet breakfast available daily.

Modern Comforts
Unwind in one of our 246 stylish guestrooms featuring flat-screen TVs, iPod docking stations, and private bathrooms with designer toiletries. Stay connected with complimentary Wi-Fi and enjoy a safe and secure environment with on-site parking and concierge services.

Your ideal getaway awaits—book your stay at Palazzo Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9
Based on 111 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
L
LEZANNE • couple • za
8
2026-07-04 • via Nuitee
P
Pretorius • solo_traveller • za
7
My experience
Pros:

The staff and location

Cons:

Maybe think about updating furniture etc. Bed really needs to be replaced, as well as carpet needs a proper clean or replacement. A lot of scratches and dents everywhere in room. Would be fine if I was paying less but for that price I want 5 star not 3

2026-07-04 • via Nuitee
B
Benyamin • solo_traveller • mu
10
2026-07-03 • via Nuitee
W
w1ldtiger • solo_traveller • sa
7
Lovely setting
Pros:

Impressive building based on old Italian style
Lovely ground, staff friendly small but functional gym. Had breakfast in room on first day, very small portions advise anyone not to do it as you cannot go back for more like at the buffet! However very nice.
Room was on lower floor with doors opening into the garden with small patio and seating.
Nice bird park right next door.

Cons:

Only there 2 days saw they did high tea and had time befor going to airport. Went to book day before to be told needed 48hrs notice!
Room very tired looking tv channels very limited unless you like sport. Room right opposite dining area so couldn't really have curtains open as could be seen from there.

2026-07-03 • via Nuitee
P
Penelope • family_with_children • za
6
My stay was just okay!
Pros:

The look from outside

Cons:

The torn up bathrooms, construction job on the 4th floor.

2026-07-03 • via Nuitee
P
Priyesh • solo_traveller • za
9
2026-07-03 • via Nuitee
J
Jean • couple • au
10
Excellent hotel
Pros:

Wonderful hotel - comfortable and clean. Great staff.

2026-07-02 • via Nuitee
D
Daniel • solo_traveller • za
7
Pros:

Location.

Cons:

Water pressure. Noisy, maybe the location of the room. Coffee machine was not working.

2026-07-01 • via Nuitee
B
Bredjeth • solo_traveller • ae
10
2026-06-30 • via Nuitee
A
Alexandre • solo_traveller • ae
10
2026-06-23 • via Nuitee
H
Hendrick • couple • za
9
Friendly staff, efficient service and high quality facilities
Pros:

Excellent

Cons:

Nothing of concern

2026-06-22 • via Nuitee
K
Kalyani • solo_traveller • za
10
Pros:

Special mention of staff.Very caring,understanding and courteous.
Goid valet service.A very pleasant experience.

Cons:

All good!!

2026-06-21 • via Nuitee
D
Derrick • couple • za
7
2026-06-20 • via Nuitee
J
Jean • couple • au
10
Excellent hotel and staff
Pros:

What a beautiful hotel. The beds are comfortable and rooms clean. So close to the multitude of restaurants at Monte. Staff are very friendly and respectful.

Cons:

Nothing

2026-06-16 • via Nuitee
M
Martin • solo_traveller • za
10
Superb experience
Pros:

Superb hotel with excellent service by all hotel staff.

Cons:

All good!!

2026-06-15 • via Nuitee
C
Cathie • solo_traveller • gb
7
2026-06-14 • via Nuitee
M
Mathilde • family_with_children • fr
10
2026-06-12 • via Nuitee
S
Simon • couple • za
9
2026-06-10 • via Nuitee
S
Safeena • family_with_children • mu
8
2026-06-10 • via Nuitee
C
Carin • solo_traveller • za
10
2026-06-07 • via Nuitee