Palazzo Hotel

Hotels
9 (111 reviews)
Montecasino Boulevard, Fourways, Sandton, Gauteng, 2021 , Sandton , ZA
27-011-5103000

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Terrace
Designated smoking area
Concierge service
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Excellent service
Welcoming staff

Categories

Cleanliness
8.96
Standard quality for this hotel tier.
Service
9.43
The extremely good service is what brought us back, a well trained team.
Location
8.97
Standard quality for this hotel tier.
Room Quality
8.92
Standard quality for this hotel tier.
Amenities
8.95
Standard quality for this hotel tier.
Value for Money
8.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Standard quality for this hotel tier.
Overall Experience
8.93
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 04:40

Property Description

Experience the ultimate luxury at Palazzo Hotel, where elegance meets comfort in the heart of Johannesburg.

Indulgent Spa Services
Relax and rejuvenate with our exceptional massages and body treatments, designed to soothe your mind and body. Pamper yourself and leave feeling refreshed and revitalized.

Culinary Delights
Savor international cuisine at Medeo, our on-site restaurant, or enjoy 24-hour room service in the comfort of your room. Don't forget to start your day right with our delicious buffet breakfast available daily.

Modern Comforts
Unwind in one of our 246 stylish guestrooms featuring flat-screen TVs, iPod docking stations, and private bathrooms with designer toiletries. Stay connected with complimentary Wi-Fi and enjoy a safe and secure environment with on-site parking and concierge services.

Your ideal getaway awaits—book your stay at Palazzo Hotel today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JNB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9
Based on 111 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
T
TANITH • family_with_children • za
9
An excellent breakaway and absolute treat!
2026-05-22 • via Nuitee
K
Kathryn • couple • gb
7
Greet luxurious hotel with lovely rooms and will always go back for the breakfast! (Just hopefully with better service n
Pros:

The room was lovely and super comfy bed, breakfast spread is always very tasty and the pool is great too.

Cons:

Breakfast service was slow - not offered hot drinks or asked about the hot food order on our first morning so we missed out on that and after our room was cleaned, all towels were taken from the room (including hand towels and bath mat) and not replaced which we had to chase a few times before this was rectified.

2026-05-22 • via Nuitee
J
John-Peter • couple • za
9
2026-05-21 • via Nuitee
M
muhammad • family_with_children • za
5
2026-05-21 • via Nuitee
A
April • couple • gb
9
fabulous super comfortable and felt super safe
Pros:

Loved the property comfortable and stylish

Cons:

Nothing

2026-05-19 • via Nuitee
E
enslin • couple • za
9
2026-05-18 • via Nuitee
M
Madelein • couple • za
10
2026-05-18 • via Nuitee
G
Gungadeen • solo_traveller • za
10
Pros:

10 out of 10 for service
And attention to detail

2026-05-17 • via Nuitee
M
Mathys Cronje • solo_traveller • za
10
2026-05-16 • via Nuitee
E
Edward • couple • gb
9
Excellent
Pros:

Everything

Cons:

Nothing

2026-05-14 • via Nuitee
C
Chris • couple • za
6
Pros:

Needs an upgrade

Cons:

Needs an upgrade

2026-05-13 • via Nuitee
P
Patrick • solo_traveller • nl
10
Perfect
Pros:

Netjes , mooi

Cons:

Misschien wat licht onderhoud het en der nodig

2026-05-13 • via Nuitee
D
Debra • couple • gb
1
This is NOT a five star hotel
Pros:

Major complain filed at hotel

Cons:

Major complain filed at hotel

2026-05-12 • via Nuitee
Y
Yvonne • family_with_children • ch
7
We love the traditional feel of the hotel. Conveniently located, friendly staff and comfortable beds
Cons:

The hotel is a little dated - we have been coming since many years and have not seen any major updates or renovations. As much as we like to "traditional" style, I think the hotel could use an update.

2026-05-11 • via Nuitee
D
demetri • couple • za
8
2026-05-10 • via Nuitee
J
Jonathan • couple • za
9
2026-05-04 • via Nuitee
D
Deon • couple • za
9
2026-05-04 • via Nuitee
N
NASHERIN • solo_traveller • za
10
2026-05-01 • via Nuitee
W
Willem Petrus • couple • za
8
fine
Pros:

well prepared

Cons:

room to small wallpaper busy coming loose

2026-04-30 • via Nuitee
J
Juanita • family_with_children • za
8
Excellent, loved it
Pros:

The hotel is lovely, staff are very friendly. Just a very enjoyable experience

2026-04-29 • via Nuitee