Assila, a Luxury Collection Hotel, Jeddah

Hotels
•
Luxury Collection
9.2 (961 reviews)
Prince Mohammed Bin Abdulaziz Street PO BOX 116887 , Jeddah , sa
+966122319800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-kept
Friendly and accommodating staff
Convenient location
Comfortable rooms
Excellent amenities
Cons:
High price point
Inconsistent staff training

Categories

Cleanliness
9.13
The hotel is reported to be very clean and well-maintained.
Service
9.6
Staff are frequently described as friendly and accommodating, despite some concerns about training.
Location
9.34
Location is noted as convenient and ideal for guests visiting Jeddah.
Room Quality
9.09
Rooms described as comfortable, though there were mentions of issues with air conditioning.
Amenities
9.12
The hotel provides a range of modern amenities that enhance the stay.
Value for Money
8.58
Some reviews express that the hotel is somewhat pricey, reflecting the overall quality.
Food and Beverage
9.13
Food quality was appreciated, although specific feedback is limited.
Overall Experience
9.6
Guests report high satisfaction overall, with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:39

Property Description

Luxurious Rooftop Pool and Spa

Indulge in luxury at Assila Hotel with a rooftop outdoor pool and spa center, offering a serene retreat in the heart of Jeddah. Unwind and rejuvenate while enjoying panoramic views of the city skyline.

Elegant Rooms with Modern Amenities

Experience comfort and convenience in every room, equipped with air-conditioning, flat-screen TV, and a cozy seating area. Some rooms even feature a kitchenette and dining table for added convenience. The private bathrooms are a sanctuary with complimentary toiletries and plush bathrobes.

Convenient Facilities and Services

From a 24-hour front desk to a business center and on-site shops, Assila Hotel ensures a seamless stay for every guest. Pamper yourself at the hairdresser's or sip on your favorite drink at the bar, all within the hotel premises.

Book your stay at Assila Hotel for a truly unforgettable experience in Jeddah.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: JED

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for SAR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 961 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.34
Room Quality: 9.09
Amenities: 9.12
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 9.6
H
Hala • couple • sa
10
2026-07-04 • via Nuitee
O
Omar • solo_traveller • sa
10
2026-07-04 • via Nuitee
H
Haytham • family_with_children • sa
10
Excellent 👌
Pros:

Outstanding setting and vibe. Very clean and very elegant. Friendly staff.
Good location: near to most key attractions and restaurants.

Cons:

If you stay in an apartment, you will need to walk to the main tower for all cafes and restaurants, fitness center and the reception/concierge services.
Next time we will boom 2 rooms in the main tower (although an apartment was a better choice for my family)

2026-07-04 • via Nuitee
انوار • couple • sa
10
جميله جدا
Pros:

كل شي

Cons:

لم يتم تقديم ضيافه كنت أصور المكان لمتابعين وكنت احتاج أصور ضيافه الفندق
والاطلاله

2026-07-03 • via Nuitee
K
khalil • couple • sa
10
2026-07-03 • via Nuitee
A
Ahmed • solo_traveller • sa
9
2026-07-02 • via Nuitee
N
Nasser • couple • sa
10
2026-06-30 • via Nuitee
W
Wedad • couple • sa
7
Excellent facilities and location, but inconsistent service and an unprofessional first impression prevented the experie
Pros:

The room itself was beautiful, spacious, and comfortable. The hotel’s location is excellent and very convenient. I also appreciate that some of your staff were professional, courteous, and responded quickly whenever assistance was needed. These positive aspects made the overall stay comfortable despite the issues I experienced.

Cons:

There were several aspects of my stay that I believe require attention.

The suite was comfortable, but the air conditioning took a long time to cool the room, and separate controls for the bedroom and living area would greatly improve comfort.

The parking arrangement was also confusing, as it was not clear which areas were designated for hotel guests and which were for the residences. Better signage or guidance would make the arrival experience much smoother.

Most importantly, my arrival experience was disappointing. When I requested luggage assistance from the basement parking, I was met with unnecessary questioning instead of a warm welcome. This left a poor first impression, which is especially important for a Luxury Collection property.

The check-in experience also lacked professionalism. I was unnecessarily asked why I had booked through Booking.com, and when I asked whether there was a insurance deposit, the receptionist jokingly replied, “No, just don’t break anything.” While it may have been intended as humor, I found it inappropriate and not in line with the level of service I expected.

I understand these may have been isolated staff behaviors rather than a reflection of the hotel as a whole. However, my arrival experience was disappointing enough that I genuinely considered checking out on my first night. For a Luxury Collection hotel, I expected a much more welcoming and professional first impression.

2026-06-29 • via Nuitee
Q
Qasem • solo_traveller • de
10
2026-06-29 • via Nuitee
W
WALEED • couple • sa
10
Pros:

Excellent location
Clean

2026-06-28 • via Nuitee
A
AHMED • couple • sa
10
2026-06-27 • via Nuitee
B
bader • couple • sa
10
2026-06-27 • via Nuitee
N
Nadrah • couple • sa
10
بالتأكيد سوف أعود مجددا
Pros:

الموقع - تفاصيل الغرفه
كل شي مميز للغايه

Cons:

فقط ياليت تكون الاضاءه أقوى ..

2026-06-27 • via Nuitee
وسميه • extended_group • sa
10
2026-06-26 • via Nuitee
A
Ammar • solo_traveller • sa
10
2026-06-24 • via Nuitee
S
Saad • couple • sa
9
2026-06-24 • via Nuitee
M
mazen • couple • sa
9
اقامه رائعه
Pros:

كل شئ

2026-06-20 • via Nuitee
مفلح • couple • sa
10
Pros:

لو فيه كلامة اكثر من الشكر تكبتها

Cons:

المطعم غالي زياده مره

2026-06-18 • via Nuitee
V
Vakeel • family_with_children • in
10
2026-06-15 • via Nuitee
H
Hala • extended_group • sa
10
2026-06-09 • via Nuitee