Hotel Cristal Porto

Hotels
8.9 (2450 reviews)
Travessa Antero De Quental, 360 , Porto , pt
+351 22 016 1000

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Spacious rooms
Cons:
Unpleasant odors in some rooms
Location far from city center

Categories

Cleanliness
8.36
Room was clean and well-maintained, but some noted unpleasant odors.
Service
9.33
Staff were friendly, helpful, and provided excellent service.
Location
8.37
Location was satisfactory, albeit a bit far from the city center.
Room Quality
9.32
Rooms were spacious, comfortable, and well-decorated.
Amenities
8.85
Amenities were good, with many positive mentions of the facilities.
Value for Money
8.31
Perceived as somewhat expensive given certain conditions.
Food and Beverage
9.36
Breakfast and food quality received high praise.
Overall Experience
9.33
Overall experience was great, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:40

Property Description

Luxurious Accommodation
Hotel Cristal Porto offers a range of modern rooms from Standard to Deluxe, each equipped with top-notch amenities to ensure a comfortable stay, including free WiFi.

Tranquil Garden and Dining Experience
Escape the city buzz in the hotel's peaceful garden or indulge in a culinary delight at the buffet restaurant and bar offering exquisite Port wine tasting. Don't forget to savor the delicious breakfast served daily.

Convenience and Accessibility
With a 24-hour reception assisting with various services, on-site parking, and proximity to key transportation hubs, guests can enjoy a hassle-free stay exploring Porto. Book now for an unforgettable experience at Hotel Cristal Porto.

Important information:

Please note that at check-in guests will be asked to present the credit card used to guarantee the reservation. If you do not have the card in your possession, the total amount must be paid with another card or in cash, and then the amount initially charged is returned to the reservation card.

Please note that there is a mini-bar available in the room which is not filled. Guests can request this at the reception.

Please note that bed types are subject to availability and can only be confirmed on the day of arrival by the hotel.

Please note that when booking 7 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OPO

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 2450 reviews
Cleanliness: 8.36
Service: 9.33
Location: 8.37
Room Quality: 9.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 9.36
Overall Experience: 9.33
P
Pascal • couple • de
8
Tolles Hotel mit kleinen Betten
Pros:

Sehr freundliches und hilfsbereites Personal,
sehr gutes und abwechslungsreiches Frühstück, gute Lage inklusive Parkhaus, unser Zimmer war im Obergeschoss und wir hatten einen tollen Balkon

Cons:

Das Bett war mit 1,40m Breite für 2 Personen doch sehr klein

2026-07-25 • via Nuitee
M
Manuel • family_with_children • es
7
2026-07-25 • via Nuitee
V
vicente • family_with_children • es
10
satisfecho.
Pros:

Personal de recepción muy amable y eficaz. Camareros atentos.

Cons:

---

2026-07-25 • via Nuitee
A
Anita • couple • fr
9
2026-07-24 • via Nuitee
A
Ana Maria • couple • pt
10
Funcionários muito simpáticos com certeza voltarei
Pros:

Quarto lindíssimo e muito confortável

2026-07-23 • via Nuitee
L
Lourdes • solo_traveller • es
10
Pros:

La habitación era muy cómoda y amplia. El desayuno muy muy completo, tenían de todo y muy cuidado. Normalmente en los hoteles suelen tener más opciones dulces y bollería industrial, en este caso tenían más opciones saladas muy ricas y cuidadas. Las opciones dulces también estaban muy cuidadas. Nos encantó y una opción muy muy buena de alojamiento.

Cons:

Nada. Fue perfecto

2026-07-20 • via Nuitee
F
Frédéric • couple • fr
10
Pros:

Hôtel parfait pour un city break. A recommander.

2026-07-19 • via Nuitee
E
Edite Mateus • solo_traveller • pt
10
Pros:

O pequeno almoço foi excecional, com muita variedade.
O hotel ter restaurante é muito funcional.
Cuidado e elegância na decoração dos espaços todos (quartos, espaços de refeição e lazer).
Funcionários simpáticos e atenciosos.

2026-07-18 • via Nuitee
J
Jarosław • couple • pl
9
2026-07-17 • via Nuitee
L
Liliana • solo_traveller • pt
10
2026-07-17 • via Nuitee
M
mendonça • solo_traveller • pt
10
2026-07-16 • via Nuitee
E
Eduardo • solo_traveller • es
9
Pros:

La habitación

Cons:

La ubicación, muy lejos de la zona turística

2026-07-16 • via Nuitee
L
Lucia • couple • pt
10
2026-07-15 • via Nuitee
E
enricoGE • family_with_children • it
10
Pros:

tutto molto bene

2026-07-14 • via Nuitee
D
Debora • extended_group • be
8
Pros:

Ruime kamer met terras, ondergrondse parking, goed ontbijt, verzorgde snacks bij de bar en uitstekend avondeten.

2026-07-13 • via Nuitee
B
Barbosa • solo_traveller • pt
10
2026-07-13 • via Nuitee
S
Silvia • solo_traveller • ch
8
2026-07-13 • via Nuitee
K
K • solo_traveller • pl
5
Pros:

Czystość i wygląd

Cons:

Z powodu awaryjnego czujnika byłem niepokojony telefonicznie i osobiście przez personel wcześnie rano przez dwa dni

2026-07-12 • via Nuitee
A
Antoine • solo_traveller • fr
9
2026-07-11 • via Nuitee
A
António • solo_traveller • pt
8
2026-07-11 • via Nuitee