AC Hotel by Marriott Mainz

Hotels
AC Hotels by Marriott
8.6 (840 reviews)
Bahnhofplatz 8 , Mainz , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Good breakfast
Cons:
Cleanliness issues
Value for money concerns
Missing amenities

Categories

Cleanliness
7.18
The bathroom cleanliness was reported as poor; several guests mentioned dirty bathrooms and outdated amenities.
Service
9.65
Consistently highlighted as friendly, professional, and accommodating by multiple reviewers.
Location
9.69
Guests noted the hotel's central location, making it easily accessible.
Room Quality
8.64
Rooms were generally spacious and modern, but issues like small beds were mentioned.
Amenities
8.17
Some amenities were missed, like a bar; however, wellness facilities were appreciated.
Value for Money
7.63
Guests felt that the price did not match the quality, especially concerning the breakfast pricing.
Food and Beverage
8.68
Overall good breakfast, but specific items like roll-up rolls received criticism.
Overall Experience
9.15
Despite some issues, many reviewers expressed they would return and had a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:16

Property Description

Central Location and Convenience
Located next to Mainz Central Station, our boutique hotel offers easy access to the city's attractions and public transport, making it a perfect choice for travelers looking to explore Mainz effortlessly.

Elegant Design and Modern Comfort
Experience a blend of classical design and modern interiors in our hotel, where guests can enjoy the luxury of contemporary guest rooms with amenities such as luxury bedding, flatscreen TVs, and rain showers. Upgrade to a room with a private balcony for stunning city views.

Versatile Facilities and Nearby Attractions
From our hotel restaurant with panoramic views to the multi-purpose function room for events, we offer a range of facilities to enhance your stay. Explore Mainz's historic old town and the Rhine River just a stone's throw away.

Book now and experience the perfect blend of convenience and comfort at AC Hotel by Marriott Mainz.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Please inform the property in advance of your stay if you plan to bring pets.

Please note that pets will incur an additional charge of 20 EUR per stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 840 reviews
Cleanliness: 7.18
Service: 9.65
Location: 9.69
Room Quality: 8.64
Amenities: 8.17
Value for Money: 7.63
Food and Beverage: 8.68
Overall Experience: 9.15
U
Ulrike couple de
9
2026-07-25 via Nuitee
R
René solo_traveller de
10
2026-07-20 via Nuitee
M
Mejia Marin couple co
10
Confortable
Pros:

Todo, el servicio tanto del restaurante como la recepción, la habitación muy cómoda y la ubicación del hotel frente a la estación principal es lo mejor

Cons:

La ducha resbala mucho, deberían poner algo porque si no se tiene cuidado alguien se caería

2026-07-20 via Nuitee
P
Petra couple cz
9
Pros:

Krásný hotel v centru, blízko vlakového nádraží. V horkých dnech jsme ocenili perfektně fungující klimatizaci. Velmi dobrá snídaně v příjemném prostředí. V hotelu je výborná restaurace.

2026-07-20 via Nuitee
E
Edward extended_group at
8
Calm, comfortable and convenient hotel right by Mainz station.
Pros:

The AC Hotel is an oasis of calm and order on the slightly dubious but conveniently-located station square. I slept incredibly well in a spacious, comfortable and serene bedroom. Despite looking out onto the station square it was well-insulated and there was little noise. Check-in and check-out both went off without a hitch and I am particularly grateful to Amin for his warm welcome and kind attention over our stay. Highly recommended!

Cons:

My only suggestion would be a coffee machine in the room. Otherwise, everything was spot on.

2026-07-15 via Nuitee
M
magali couple it
10
2026-07-12 via Nuitee
P
Petra extended_group de
7
2026-07-09 via Nuitee
M
Michael couple de
7
Für ein bis zwei Nächte O.K.
Pros:

Sehr freundliches und bemühtes Personal, sehr zentrale Lage direkt am Bahnhof.

Cons:

Wenn man länger als zwei Nächte bleibt braucht man definitiv mehr Platz für Kleidung und Koffer.
An der Sauberkeit kann noch gearbeitet werden, gerade im Sanitärbereich.

2026-07-07 via Nuitee
C
Charles couple gb
10
The best value accommodation of our holiday.
Pros:

Good location and a quiet room with effective air conditioning. The staff could not have been more helpful. Excellent breakfast.

Cons:

Nothing.

2026-07-06 via Nuitee
S
seanf306 Couples Kyle, Texas
10
Nice Spot
Pros:

Wonderful hotel right in the middle of the city. The staff were professional and accommodating. There was a restaurant where we enjoyed delicious cocktails, wine and food. Rooms were clean, spacious and beds were comfortable. I’d definitely return.

2026-07-05 via Tripadvisor
A
Angelika solo_traveller at
7
2026-07-05 via Nuitee
T
Theo couple nl
7
2026-07-03 via Nuitee
P
Petra couple de
9
I
Pros:

Klimaanlage, sehr freundliches Personal, gediegenes Ambiente, super leckeres Frühstück, zentral direkt am Hauptbahnhof gelegen, fahrradunterstellmöglichkeit

Cons:

Das Zimmer war etwas klein

2026-06-29 via Nuitee
S
Samy solo_traveller fr
3
Too expensive for the level service provided
Pros:

The location

Cons:

The toilet was broken. Maintenance not immediately available. (Was informed the guy is on vacation for the week, and that they are a small hotel). Was offered to replace the room in the afternoon, came back but no one at the reception. Asked for the room to be cleaned two days after my arrival, finally I had only the towels replaced and garbage out. On check out the system of the hotel was down and the reception could not properly check me out and give me my bill. Of course the bill still not received till date. Asked by email for a late check out, but was denied one because the hotel is fully booked!

2026-06-24 via Nuitee
J
Julia solo_traveller ch
10
2026-06-22 via Nuitee
M
Mijo solo_traveller hr
10
Odličan hotel i savršena usluga, veselim se ponovnom dolasku
Pros:

Perfektan hotel, savrsena lokacija odmah preko puta zeljeznickog kolodvora, raznovrsan i odlican dorucak, odlicna klimatizacija u sobi, prostran i udoban krevet, odlični jastuci, prostrana kupaonica, visoka razina cistoce u sobi, sposobno i usluzno osoblje na recepciji, posebno gospodin Asmir i gospodin kojem ne znam nazalost ime ali radi na čišćenju soba.

Cons:

Potrebni su difuzori mirisa u hodnicima to je mala investicija koja ce puno znaciti za hotel i za njegove goste, također kao i jednokratne šlape za goste hotela

2026-06-19 via Nuitee
M
Manjo55 extended_group es
8
2026-06-18 via Nuitee
M
Marianne couple nl
8
Prima verblijf midden in de stad
Pros:

Wij hebben alleen overnacht maar bij de incheck was alles prima geregeld en we kregen goede tips.
Ook bij de uitcheck was alles prima, we konden bagage bewaakt achterlaten en nog even de stad in

2026-06-17 via Nuitee
S
ShiranRaviv solo_traveller il
6
2026-06-15 via Nuitee
J
Jenny couple de
8
2026-06-14 via Nuitee