Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff service (multiple mentions, named staff Ali/Ahmed)
Great location and outstanding views
Clean and comfortable rooms; spacious suites and VIP cottage upgrade appreciated
Pleasant outdoor/forest restaurant and good shisha
Friendly, helpful reception and staff interactions
Many guests recommend and express intent to return
Cons:
Breakfast quality and dining-room issues (poor offerings, smell, flies)
Some housekeeping/maintenance issues (dirty carpet, worn cabinets)
Front desk sometimes slow/unprofessional and language barriers
Spa poorly organized
Playroom/pool edges potentially unsafe for children

Categories

Cleanliness
9.6
Generally reported as very clean (clean rooms and hotel), though a few mentions of dirty room carpet, some worn cabinets and issues in the dining room (smell, flies). Overall cleanliness is perceived positively with isolated issues.
Service
10
Staff repeatedly praised (named staff: Ali/Ahmed highlighted for excellent, kind and helpful service). A few notes about slow front desk and language barriers, but overall staff friendliness and responsiveness are standout positives.
Location
10
Location and views repeatedly called excellent/beautiful — described as a major positive and one of the best aspects of the hotel.
Room Quality
10
Rooms described as spacious, comfortable and in some cases upgraded (Cottage VIP). Some wear noted (carpet, cabinets) but overall room comfort and size are very positively reported.
Amenities
9.6
Outdoor facilities and restaurants praised; amenities overall positive. Some negative mentions: spa poorly organized, playroom unsafe for kids, pool edges/cleanliness concerns. Net sentiment remains favorable with a few safety/maintenance flags.
Value for Money
8.3
Explicit mention of concerns about value for money and perception that breakfast quality does not match five-star expectations; overall a weaker area compared to others.
Food and Beverage
9.3
Mixed feedback: breakfast repeatedly criticized (quality, offerings, dining-room smell, flies), yet specific items and outlets (bread, forest restaurant, shisha) receive praise. Overall F&B is generally positive but breakfast is a notable drawback.
Overall Experience
10
Numerous enthusiastic endorsements, guests recommending return visits and describing the stay as very pleasant/exceptional — overall guest experience is highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:26

Property Description

Luxurious Spa Centre and Pools
Indulge in relaxation at the spa, take a dip in the outdoor and indoor pools, and enjoy the serene Damiraparan riverbank views.

Gourmet Dining and Bars
Savor local and European cuisine at the Brasserie Restaurant, and unwind with cocktails at the Fireplace Bar and Shisha Bar.

Exciting Activities and Amenities
From snooker to table tennis, there's something for everyone. Plus, enjoy the comfort of air-conditioned rooms and cottages with mountain views.

Book your stay at Qafqaz Riverside Hotel for a perfect blend of luxury and tranquility.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 3708 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.6
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 10
B
Bakheet • family_with_children • sa
10
Pros:

Everything good staff and ali ahmed wonderful

2026-08-15 • via Nuitee
M
Mohammad Nazmi • family_with_children • ae
10
Pros:

Excellent five star hotel with very good location and staff, specially Mr Ali Ahmad he was great and very helpful.

2026-08-15 • via Nuitee
S
Syed Muhammad Abdul Rehman • solo_traveller • sa
10
2026-08-15 • via Nuitee
S
Shefali • solo_traveller • ae
10
Pros:

Hotel location services facilities accessibility to all main places everything is perfect, good for kids and adults. It's beautiful property.

Cons:

Liked everything

2026-08-15 • via Nuitee
N
Naim • solo_traveller • qa
10
2026-08-15 • via Nuitee
M
Maksud • couple • az
10
2026-08-15 • via Nuitee
A
Azer • couple • az
10
2026-08-14 • via Nuitee
M
Majed • couple • sa
10
شكرا للجميع
Pros:

اشكر الاخ علي احمد وجميع القائمين
يقدمون الخدمة من قلب

2026-08-14 • via Nuitee
J
JKparath • solo_traveller • ae
10
2026-08-14 • via Nuitee
S
Sayed Arif Pasha • family_with_children • qa
10
2026-08-13 • via Nuitee
F
Fuad • solo_traveller • sa
10
2026-08-13 • via Nuitee
D
Dilixiati • family_with_children • ae
10
2026-08-13 • via Nuitee
D
Dilixiati • family_with_children • ae
10
2026-08-13 • via Nuitee
A
Ahmed • family_with_children • sa
10
2026-08-13 • via Nuitee
F
Faryal • couple • pk
10
It is quite pricy but good over all
Pros:

Location, balcony view, comfortable room

Cons:

The refrigerator wasn’t working I needed it for insulin, they said they can put it in their fridge in restaurant I wasn’t comfortable on that later they provided a new mini fridge, next day when we left and the room was cleaned it wasn’t working again. Then again I called reception and the tech guys came and turn a hidden switch like a trip switch hidden in the closet. They told none on the fridges are working I found it very strange

2026-08-13 • via Nuitee
F
Faisal • extended_group • sa
10
قطعاً سنعود مجدداً، أخص بالشكر علي أحمد و دييقو و أخص بالشكر الكثير عزير لخدماته المثالية وابتسامته الرائعة
Pros:

الموقع والخدمات والأمان

Cons:

لا تحتاج للخروج من المنتجع، المسابح والترفيه

2026-08-12 • via Nuitee
K
Khalid • couple • sa
10
شكرا لكم و لكل العاملين بالفندق
Pros:

كان اقامة ممتازة جدا و مكان رائع و شكرا للموظف علي أحمد كان في غاية اللطافة 👍🏼

Cons:

كل شيء كان جميل

2026-08-12 • via Nuitee
N
Nasser • couple • sa
10
2026-08-12 • via Nuitee
سلطان • couple • sa
9
2026-08-12 • via Nuitee
T
tareq • family_with_children • sa
10
Pros:

التعامل الرائع من الاستاذ علي أحمد

2026-08-12 • via Nuitee