Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff service (multiple mentions, named staff Ali/Ahmed)
Great location and outstanding views
Clean and comfortable rooms; spacious suites and VIP cottage upgrade appreciated
Pleasant outdoor/forest restaurant and good shisha
Friendly, helpful reception and staff interactions
Many guests recommend and express intent to return
Cons:
Breakfast quality and dining-room issues (poor offerings, smell, flies)
Some housekeeping/maintenance issues (dirty carpet, worn cabinets)
Front desk sometimes slow/unprofessional and language barriers
Spa poorly organized
Playroom/pool edges potentially unsafe for children

Categories

Cleanliness
9.6
Generally reported as very clean (clean rooms and hotel), though a few mentions of dirty room carpet, some worn cabinets and issues in the dining room (smell, flies). Overall cleanliness is perceived positively with isolated issues.
Service
10
Staff repeatedly praised (named staff: Ali/Ahmed highlighted for excellent, kind and helpful service). A few notes about slow front desk and language barriers, but overall staff friendliness and responsiveness are standout positives.
Location
10
Location and views repeatedly called excellent/beautiful — described as a major positive and one of the best aspects of the hotel.
Room Quality
10
Rooms described as spacious, comfortable and in some cases upgraded (Cottage VIP). Some wear noted (carpet, cabinets) but overall room comfort and size are very positively reported.
Amenities
9.6
Outdoor facilities and restaurants praised; amenities overall positive. Some negative mentions: spa poorly organized, playroom unsafe for kids, pool edges/cleanliness concerns. Net sentiment remains favorable with a few safety/maintenance flags.
Value for Money
8.3
Explicit mention of concerns about value for money and perception that breakfast quality does not match five-star expectations; overall a weaker area compared to others.
Food and Beverage
9.3
Mixed feedback: breakfast repeatedly criticized (quality, offerings, dining-room smell, flies), yet specific items and outlets (bread, forest restaurant, shisha) receive praise. Overall F&B is generally positive but breakfast is a notable drawback.
Overall Experience
10
Numerous enthusiastic endorsements, guests recommending return visits and describing the stay as very pleasant/exceptional — overall guest experience is highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 10:26

Property Description

Luxurious Spa Centre and Pools
Indulge in relaxation at the spa, take a dip in the outdoor and indoor pools, and enjoy the serene Damiraparan riverbank views.

Gourmet Dining and Bars
Savor local and European cuisine at the Brasserie Restaurant, and unwind with cocktails at the Fireplace Bar and Shisha Bar.

Exciting Activities and Amenities
From snooker to table tennis, there's something for everyone. Plus, enjoy the comfort of air-conditioned rooms and cottages with mountain views.

Book your stay at Qafqaz Riverside Hotel for a perfect blend of luxury and tranquility.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 3766 reviews
Cleanliness: 9.6
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.6
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 10
O
Orazkhan • extended_group • kz
10
Pros:

Elemmed abi best of the best

2026-09-19 • via Nuitee
U
Usmanov • couple • uz
9
2026-09-19 • via Nuitee
A
amira • couple • ae
10
Must visit if you want to be in the middle of mountain with dire access to rope line
Pros:

All was perfect location services clean and very serene

Cons:

Hope they put back the taxi services had struggled a bit for taxi to Baku

2026-09-19 • via Nuitee
M
Mohamad • solo_traveller • us
9
Pros:

Fantastic hotel and location
Staff are wonderful
Mr ali manager is very nice and accommodating
It it amazing facility swimming pool and sauna are fabulous

Cons:

Breakfast is good but not best

2026-09-19 • via Nuitee
A
Alex • couple • il
10
Pros:

The room, size of the area. Restorant outside in the nature. Wonderful hotel

2026-09-18 • via Nuitee
S
Samurat • couple • kz
10
2026-09-18 • via Nuitee
N
Nargiz • couple • az
10
It was amazing
Pros:

Everything was great, very nice and cozy hotel, friendly and ready to assist staff, good location, good place for walking, beautiful nature

Cons:

Everything was good

2026-09-17 • via Nuitee
K
Kuat • couple • kz
10
Pros:

Барлығы жақсы

2026-09-17 • via Nuitee
V
Valeriia • extended_group • il
10
A place with a lovely atmosphere, breathtaking views and delicious breakfast:)
Pros:

We really enjoyed our family stay. We loved everything, from the friendly staff to the hotel itself. Our room was clean and spacious, and the spa area was spotless and comfortable. The breakfast was absolutely delicious. The view from our window was simply breathtaking.

2026-09-16 • via Nuitee
E
Ehab • family_with_children • sa
10
2026-09-15 • via Nuitee
M
Murad • family_with_children • az
10
Super
Pros:

Temizlik qida xidmet

2026-09-15 • via Nuitee
O
Osama • couple • sa
10
سأكرر الاقامة دوما بحثاً عن الراحة
Pros:

لقد اقمت في العديد من الفنادق العالمية الفخمة لم اجد راحة ثم راحة ثم راحة او رفاهية وجودة عالية في الكماليات التي يوفرها فندق قفقاز ريفرسايد ريسورت و اشكر جميع الموظفين في الإستقبال والعاملين في المرافق والمطعم وحتى العاملين في خدمة الغرف والاستقبال الذين هم الواجهة الجميلة للفندق واخص بالشكر السيد إلكن مدير الفندق الذي عندما التقيت به عرفت سر هذا النجاح المتكامل والبقاء في القمة 🙏🏻
لقد فاجأني الفندق فور دخولي الغرفة بهدية احتفالية مصغرة وجميلة ليوم ميلادي الذي كنت قد نسيته ولكن الفندق الرائع ذكرني باحلى ذكرى ستبقى معي دوماً 🤍

2026-09-14 • via Nuitee
E
emin362 • solo_traveller • az
10
Pros:

Staff politeness

2026-09-13 • via Nuitee
‏majd • extended_group • il
10
2026-09-13 • via Nuitee
H
Hager • solo_traveller • sa
10
Pros:

It’s so clean regardless being in the forest. Staff super friendly, all of them . Always smiling. Room so so clean. Food for breakfast buffet was excellent. So many options. Loved everything. Also they have the Arabic shatafa/bidet.
Can’t wait to be back

2026-09-12 • via Nuitee
K
Khalifa • family_with_children • dz
10
2026-09-12 • via Nuitee
H
HASSAN • couple • qa
10
Pros:

I would like to give special thanks to Mr. Ilkin F.O. Manager for the great hospitality

2026-09-12 • via Nuitee
M
Mustaph • couple • fr
10
Pros:

Tout était parfait, l’hotel se situe dans un endroit paradisiaque

2026-09-12 • via Nuitee
רייצ'ל • extended_group • il
10
מלון יפהפה, עם נוף מקסים, נקי, ושירות יוצא דופן של צוות חייכן ואדיב
Pros:

המלון יפהפה, נקי מאוד, צוות מדהים, אדיב ושירותי בצורה יוצאת דופן! מנהל שירותי האורחים, סליחה שלא זוכרת את שמו, פגש אותנו לאחר שביקשנו לעבור חדר. העביר אותנו לחדר אחר, מבלי לשאול יותר מדי שאלות, עם חיוך, ליווה אותנו, ובדק שאנחנו מרוצים מהחדר החדש. המלון קרוב לרכבלים, ולמסעדות מאוד טובות ומעניינות. הנוף לנהר ולהרי הקפקז הרחיב את הלב, והיה ממש מקסים. כשעזבנו את המלון, הבחורות שהיו בקבלה, שאלו אם יש מקום לשיפור ומאוד הערכנו את זה. זה בהחלט מלון מומלץ, ומלון שנחזור אליו!

2026-09-10 • via Nuitee
K
Kasem • solo_traveller • il
10
2026-09-10 • via Nuitee