Novotel Shanghai Clover

Hotels
•
Novotel
8.8 (653 reviews)
Building 1, Lane 3188, Xiupu Road, Shanghai , Shanghai , CN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly service
Good value for money
Cons:
Room size is small
Breakfast could be better

Categories

Cleanliness
8.38
Overall cleanliness is good with specific mentions of the neatness of rooms and public areas.
Service
9.35
The staff is friendly and provides excellent service with quick responses to requests.
Location
9.39
Conveniently located near Disney with available shuttle services.
Room Quality
8.34
Room quality has been mentioned as good; however, some found the size a bit small.
Amenities
8.87
Amenities are appreciated, especially the shuttle service and luggage forwarding.
Value for Money
9.33
Highly rated for value due to affordable prices relative to quality.
Food and Beverage
7.88
Breakfast options could be improved based on specific mentions.
Overall Experience
8.85
Guests enjoyed their stay overall, with specific mentions of comfort and support from staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:28

Property Description

Luxurious Accommodations

Novotel Shanghai Clover offers air-conditioned rooms and suites equipped with modern amenities such as a flat-screen TV, electric kettle, and minibar. The private bathrooms feature complimentary toiletries and cozy bathrobes for a comfortable stay.

Exceptional Facilities

Guests can enjoy a refreshing dip in the seasonal outdoor swimming pool or work out in the fitness centre with stunning floor-to-ceiling windows. The hotel also provides convenient services including a 24-hour front desk, currency exchange, and meeting facilities, ensuring a seamless stay.

Culinary Delights

Indulge in delectable international buffets at the hotel restaurant or savor local à la carte menus. The lobby bar offers a variety of light meals and beverages, perfect for unwinding after a day of exploring Shanghai.

Experience luxury and convenience at Novotel Shanghai Clover - book your stay now for an unforgettable experience.

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please note that the swimming pool only opens from 15 June until 1 October every year.

Free shuttle services, between the property and Shanghai Disneyland and between property and Pudong airport, are available daily. Please contact the hotel concierge to make an appointment one day in advance at 21:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 8, 2026 until Sat, Jun 19, 2027
Swimming pool: Closed from Fri, Oct 8, 2027 until Mon, Jun 19, 2028
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Location

Guest Reviews

8.8
Based on 653 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 7.88
Overall Experience: 8.85
T
Toru • couple • jp
10
Great!!
Pros:

上海ディズニーランドに行くために利用しました。
ディズニーまで電車で一駅でアクセスが良かった点と値段がディズニー・ホテルに比べて安かったのが決め手です。
また空港ーホテル間、ディズニーーホテル間の無料バスがあるのがとても便利でした。

スタッフは全員英語が通じて、とても丁寧な対応をしてくれました。
妻との旅行で中国は不安でしたが、このホテルに泊まって不安な気持ちがなくなりました。

部屋は比較的新しくモダンで落ち着いたデザインでワインがボトルでプレゼントされ、コーラは1日1回補充されます。
シャワーの水圧も強く問題なし。英語と日本語の表記もちゃんとあります。

プールも使えます。
夜はお粥を無料で食べれます。

次に上海ディズニーランドへ行く時は、必ずこのホテルにしようと思うくらいおすすめです。

Cons:

ホテル周辺(敷地内)が泥があったり、砂っぽかったり、ちょっと汚かったのが気になりましたが、中国ならそれくらいは許容範囲です。ホテル内は清掃されていて綺麗でした。

2026-09-19 • via Nuitee
S
Sebastian • couple • at
7
2026-09-19 • via Nuitee
K
Kodat • family_with_children • fr
8
Séjour idéal pour profiter de Disneyland et des attractions environnantes
Pros:

La proximité avec le site de Disneyland et la navette.
La superficie des chambres
Le confort

Cons:

Le Spa (Mauvais rapport qualité prix selon moi)

2026-09-18 • via Nuitee
K
Kodat • family_with_children • fr
8
2026-09-18 • via Nuitee
M
Matthew • solo_traveller • gb
10
Excellent hotel option for Disneyland
Pros:

Really good location for Disneyland. One stop on the metro or you can use the free shuttle bus which was really handy. The rooms were q good size, very comfortable and clean so overall it was great value for us. We also liked that there are shops and eating facilities within the compound which was very helpful after a long day at Disney.

Cons:

Nothing. All was very good.

2026-09-17 • via Nuitee
C
Candice • family_with_children • es
9
Excellent value for money, and great staff!
Pros:

This hotel completely exceeded our expectations. We booked 3 nights and enjoyed it very much. It offers so much in terms of value for money. Our room was on the small side for 2 adults and 1 child with big luggage, but the king bed was huge and very comfortable. The breakfast was wonderful with a good mix of asian and western options, although we much preferred the Asian. We ordered food to our room which took a while, but it was hot and delicious. The location is good too. There are 2 convenience stores right on the doorstep of the hotel, or you can order everything to be delivered to the hotel lobby. The first mini bar is free every day and there is water, beer, and soft drinks to choose from. The kids play area was really nice, and we took advantage of the free shuttle to Disney and the airport. Before going to Disney, I recommend checking the opening times of the little boutique offering dress-up and make-up options in the hotel lobby first, which might save you a penny later at the resort. You can also rent a stroller at the hotel, which we did for the day, and saved time by not queuing for one at the resort. The reception staff were wonderful and incredibly helpful, and the lady at the desk by the restaurant was also friendly and helpful. The hotel offers a laundry room in the basement where you can wash and dry your clothes for a very small fee and all the machines work well. My daughter had her 5th birthday on one of the days and we had a lovely little birthday surprise in our room for her upon arrival. We used the outdoor pool, which isn't huge, but it's nice to have a little swim and relax when it's hot out. Overall we had a fantastic stay and I cannot fault a thing. If you're looking for a no-frills value-for-money family stay, then this is the place.

Cons:

I had a massage on one of the days, and I have to mention that the spa isn't a spa at all, but a small treatment room off the lobby area, which means you can hear everything going on in the lobby during the treatment. There was also a concerning amount of mould on the ceiling of that room. I didn't find the cashier lady or her male colleague working there particularly friendly, but my massage was very good and the price was great. The room and bathroom felt a bit old.

2026-09-17 • via Nuitee
G
Garth_B • solo_traveller • au
10
7 stars at the start, ruined at the end.
Pros:

The room was large, the bathroom was high quality, the breakfast was of excellent quality, the restaurant was open late and though a bit expensive the food was great. It's location could not have been better.

Cons:

Everything was perfect up to the point of leaving. We had organised a taxi to take us to the airport due to a very early departure, but it was like the job was given to somebody's relative at a cost of double what a real taxi would charge. His vehicle was dirty and reeked of cigarette smoke.

2026-09-17 • via Nuitee
D
Daniel • family_with_children • de
7
Pros:

Die Nähe zum Disneyland, kostenloser Shuttebus Service zum Flughafen, Disneyland und Shanghai The Bund. Das Hotelpersonal war sehr entgegenkommend und hat uns das Frühstück noch eingepackt für den Abflugtag, obwohl wir sehr spät eingecheckt haben am vorherigen Abend. In unmittelbarer Umgebung waren mehrere Convenience Stores, die wir aber leider nicht in Erfahrungen bringen konnten aufgrund des sehr kurzen Aufenthalts. Vielleicht beim nächsten Mal =)

2026-09-15 • via Nuitee
のん • couple • jp
8
2026-09-14 • via Nuitee
Y
Yu Chun • couple • tw
8
2026-09-11 • via Nuitee
M
minako • family_with_children • jp
9
ディズニーにいくならベスト
Pros:

シャトルバスをディズニーだけでなく外灘へも利用できたこと。
冷蔵庫のドリンクやロビーのスナック、水もたくさん用意してあった。コンビニも近く便利
地下鉄の駅も近く移動も楽

Cons:

空港へのシャトルバスが一時間に1本あるともっと便利だと思った。

2026-09-10 • via Nuitee
S
Shunji • solo_traveller • jp
10
Pros:

女性スタッフがとにかく優しい!
ディズニーに行く人に超おすすめ!!

2026-09-09 • via Nuitee
K
KingWJK • solo_traveller • nz
8
Cons:

Too far away from the airport

2026-09-08 • via Nuitee
S
Sara • family_with_children • au
8
Very nice. Great breakfast
Pros:

Nice room and large bathroom

Cons:

Bed spread had a stain on it

2026-09-07 • via Nuitee
C
Claire • extended_group • nz
9
Great stay and would recommend
Pros:

The rooms were great. The breakfast was delicious with a great variety.

Cons:

It was quite far from the centre of town. The complimentary shuttle was a great bonus for staying at the property.

2026-09-06 • via Nuitee
A
Alisha • family_with_children • au
10
Amazing 5 star hotel
Pros:

I love the friendly staff
I love the free shuttle bus to Disneyland and also to the airport
I love the restaurant. It was amazing food.
I love the room itself. It was so comfortable, clean and modern! They gave us slippers and toothbrushes etc for the children.
I love the architecture of the hotel
I love the kids facilities in the hotel
I love the pool and the gym
I love the wellness Centre and the massage that I got
I love how they supply water and drinks in the fridge in the room

Cons:

I wish the restaurant was open between lunch and dinner, like I wish it was open all day and I wish it was open past 9 pm. I wish it was open later. That’s the only thing I can really fault with the whole hotel. Everything else was amazing.

2026-09-05 • via Nuitee
Y
YUKINO • couple • jp
10
2026-09-03 • via Nuitee
D
Daniel • family_with_children • es
9
Excelente hotel par a ir a Disneyland Shanghai
Pros:

Tienen traslado desde el aeropuerto que funciona muy bien. Está a 5 minutos de Disneyland Shanghai y puedes ir tanto con el bus del hotel como en metro. (a nosotros el metro nos funcionaba mejor porque te deja más cerca de la entrada que la parada del bus). Hotel muy cómodo, instalaciones buenas y personal amable.

Cons:

El bufette de desayuno es muy grande, pero está pensado solo para chinos y hay muy poco para un desayuno occidental. Tienen un corner que dice "comida occidental", pero apenas hay algo de queso.

2026-08-31 • via Nuitee
L
Luca • couple • it
8
Pros:

Fantastico servizio navetta gratuito per Disneyland. Stanza pulita, staff sempre gentile e disponibile

Cons:

Mancanza prese usb-c nella stanza (solo una usb normale in tutta la stanza)

2026-08-31 • via Nuitee
N
Nor Hidayawati • solo_traveller • my
7
Pros:

Staff were very efficient for everything you asked for

Cons:

Nothing

2026-08-30 • via Nuitee