Mercure Ribeirão Preto

Hotels
•
Mercure
8.2 (1032 reviews)
Av Wladimir Meirelles Ferreira - 1465 - Jd Botanico , Ribeirão Preto , BR
+55 16 3323-9800

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Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Free pool cabanas
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Value for Money
Food and Beverage
Cons:
Cleanliness
Room Quality
Amenities
Service

Categories

Cleanliness
7.73
Some issues noted regarding cleanliness in several reviews.
Service
9
Many positive mentions of helpful staff, though some criticism on responsiveness.
Location
8.94
Multiple reviews highlight good location as a positive aspect.
Room Quality
7.69
Reports of issues with air conditioning and small rooms.
Amenities
7.22
Concerns about lack of TV options and restaurant service.
Value for Money
8.18
Generally positive, though some noted high prices relative to what was offered.
Food and Beverage
8.43
Breakfast received compliments, though limited options mentioned.
Overall Experience
8.4
Overall satisfaction noted, although there were several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 16:09

Property Description

Luxurious Amenities

Mercure Ribeirao Preto boasts an array of luxurious amenities including an outdoor swimming pool, fitness centre, and a sun terrace. Guests can unwind in the garden or shared lounge, and enjoy delicious meals at the on-site restaurant.

Convenience at Your Fingertips

With room service, a 24-hour front desk, and free WiFi throughout the property, convenience is key at Mercure Ribeirao Preto. Whether for business or leisure, guests can relax and stay connected effortlessly.

Prime Location

Located just a short distance from Ribeirao Preto Bus Station and Municipal Theater, as well as being in close proximity to the airport, Mercure Ribeirao Preto offers the perfect blend of accessibility and comfort.

Book your stay at Mercure Ribeirao Preto now and experience luxury and convenience at its finest.

Important information:

Please note that accommodations with pets is subject to an extra charge. Guests are kindly asked to contact the property in advance.

Kindly note that the hotel only accepts small pets (up to 10 kg), and upon presentation of a vaccination card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs BRL 28 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for R$ 50 per person per stay when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1032 reviews
Cleanliness: 7.73
Service: 9
Location: 8.94
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.43
Overall Experience: 8.4
R
Rui Francisco • couple • br
7
Pros:

Atenção dos colaboradores

Cons:

Necessidade de manutenção, principalmente o ar condicionado. Após troca de apartamento melhorou um pouco

2025-12-27 • via Nuitee
L
Luciana • couple • br
10
Pros:

Pet friendly

2025-12-23 • via Nuitee
P
Pablo • solo_traveller • br
10
Confortável!
Pros:

Conforto

Cons:

N/A

2025-12-23 • via Nuitee
F
Francisco • couple • br
8
ótima relação custo-benefício.
Pros:

Tamanho do quarto, localização, limpeza e facilidade no check-in.

Cons:

o espaço do café da manhã poderia ser maior.

2025-12-22 • via Nuitee
F
Fernando • couple • br
10
2025-12-22 • via Nuitee
R
Renato Yoshio • couple • br
10
Excelente.
Pros:

Boa localização, boa estadia, funcionários atenciosos e um excelente café da manhã.

2025-12-22 • via Nuitee
V
Vitoria • couple • br
10
2025-12-22 • via Nuitee
L
Lucila • couple • br
9
2025-12-22 • via Nuitee
M
Marcelo • couple • br
7
Pros:

Café da manhã não tinha muita variedade de comida, porém tudo que comi estava muito bom.

Cons:

O ar condicionado do quarto não estava conseguindo gelar o quarto, no máximo refrescou, e o quarto não tinha controle da televisão.

2025-12-22 • via Nuitee
I
Isadora • couple • br
10
Pros:

Quarto aconchegante! Funcionários educados e atenciosos, pessoal da recepção maravilhosos.

2025-12-16 • via Nuitee
G
Gustavo Ciolfi • couple • br
9
2025-12-14 • via Nuitee
W
Wellington • solo_traveller • br
7
Cons:

Pedi Consumo frigobar verificar , parecia anormal meu pedido e veio só valor total de consumo frigobar xxx restaurante xx em outros hotéis vem detalhado … acho que preguiça Atendimeto !

2025-12-14 • via Nuitee
A
andrea • solo_traveller • br
7
Bom hotel, mas precisa se modernizar.
Pros:

Boa cama, bom chuveiro, otimo cafe da manhã

Cons:

Não tem TV a Cabo. Nao tem TV smart, somente TV Aberta, pessimo!!!!!
O restaurante somente atende no quarto e demora MUITO, nao vale a pena.

2025-12-12 • via Nuitee
A
Alison • couple • br
10
2025-12-12 • via Nuitee
B
Barros • couple • br
10
Pros:

EXCELENTE EM LIMPEZA, ALIMENTAÇÃO E CONFORTO.
PODEM IR SEM MEDO ALGUM, FUNCIONÁRIOS SIMPÁTICOS E MUITO SOLICITOS.

Cons:

A COMUNICAÇÃO VIA WHATSAPP, NÃO FOI LEGAL, DEMORAM MUITO PRA RESPONDER ENVIEI MENSAGEM 19:40H SÓ ME RESPONDERAM NO OUTRO DIA AS 16:30 EU JÁ ESTAVA ATÉ HOSPEDADA. ASSIM QUE CHEGUEI NO HOTEL RELATEI O PROBLEMA E O ATENDENTE DISSE QUE COMO O MOVIMENTO ESTÁ ALTO, REALMENTE NÃO ESTAVAM CONSEGUINDO RESPONDER. APENAS ESSE PONTO DE ATENÇÃO.

2025-12-11 • via Nuitee
R
Rachel • couple • br
7
2025-12-11 • via Nuitee
J
Jacqueline F de • couple • br
8
Recomendo
Pros:

Localização d café da manhã

Cons:

Chegamos pra pra fazer o check-in uma fila enorme apenas uma funcionária no balcão atendendo o que fez com que atrasássemos no nosso evento o custo-benefício é razoável porque o valor da diária é alta acredito que o hotel deveria estar mais preparado pensando que a cidade estava cheia devido vários eventos.

2025-12-08 • via Nuitee
C
Carlos • family_with_children • br
10
2025-12-08 • via Nuitee
R
Rodrigo • extended_group • br
1
Decepcionante
Cons:

Ar condicionado não funcionava. Funcionários da recepção despreparados, lentidão para efetuar checkin e checkout.

2025-12-08 • via Nuitee
A
Adriano • couple • br
9
2025-12-08 • via Nuitee