Central Hotel Panama Casco Viejo

Hotels
Independent
9 (166 reviews)
Plaza de la Independencia Casco Viejo, Panama City, Panama , Panama City , PA

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Steam room
See all facilities

Review Highlights

Pros:
Beautiful hotel
Great breakfast
Friendly staff
Cons:
Rude service on transportation
Inconsistent spa experience
Noise from outside

Categories

Cleanliness
8.33
Clean and functional with excellent staff. Some reviews indicate basic appliance issues.
Service
9.3
Overall positive feedback on helpfulness and friendliness, despite a few negative experiences.
Location
9.34
The hotel is perfectly located for exploring Casco Viejo with easy access to attractions.
Room Quality
8.79
Spacious and clean rooms, but some mentioned basic fixtures that didn’t work consistently.
Amenities
8.82
Amenities such as breakfast and live music received positive remarks, although some side issues with spa.
Value for Money
9.28
Good value for the quality and location, especially recommended for breakfast offerings.
Food and Beverage
9.33
Fantastic breakfast with a variety of choices, highly praised by multiple reviews.
Overall Experience
8.8
Mixed feelings but overall a favorable experience with issues mainly around service on specific instances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:13

Property Description

Welcome to the Central Hotel Panama Casco Viejo, where luxury meets historical charm in the heart of Panama City.

Indulgent Spa Experience
Unwind at our full-service spa, offering a soothing array of massages, body treatments, and rejuvenating facials designed to pamper you from head to toe.

Gastronomic Delights
Savor exquisite cuisine at La Central and our other two exceptional restaurants, or simply enjoy 24-hour room service for in-room dining at your leisure.

Convenient Amenities
Stay connected with complimentary Wi-Fi and take advantage of our well-equipped 24-hour fitness center, outdoor pool, and concierge services to enhance your stay.

Immerse yourself in a blend of elegance and convenience that you won't want to miss—book your getaway today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 166 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 8.8
J
james solo_traveller au
10
2026-07-25 via Nuitee
P
Pascal family_with_children ch
8
Traditionsreiches, aber modernes Hotel mit superfreundlicgem Personal und Pool auf dem Dach
Pros:

Grosszügige Räume, feines Essen, super freundliches Personal, offenbar grosse Preisabschläge und der Flughafentransfer wurde auch noch offeriert. Der Pool auf dem Dach ist witzig mit schöner Aussicht und gutem Restaurant. Offenbar kommen viele Junge Damen hierher um sich hier in den schönsten Kleidern fotgrafieren zu lassen. Super Lage in Casco Viejo.

Cons:

Der Pool war regelmässig stark besucht und das Personal war so auf Abräumen konzentriert, dass man den Eindruck erhielt, dass einem die Teller weggenommen werden, bevor man fertig ist mit essen. Und die vielen Bauruinen in Casco Viejo sind erwas erklärungsbedürftig…

2026-07-25 via Nuitee
B
Bria solo_traveller us
8
Pros:

Location! Perfect to walk from, great breakfast was included, evening live music was superb.
Staff was very friendly.

Cons:

Rooms were a bit outdated, but fair due to age. Noticed a few bugs in the room, crumbs in the shower and on the counter as if the room wasn't properly cleaned when I checked in.

2026-07-24 via Nuitee
G
Garcia Pedrana couple uy
10
2026-07-24 via Nuitee
G
Gabriela extended_group pa
9
2026-07-24 via Nuitee
E
EINAT family_with_children ae
4
Disappointing
Pros:

Great location, nice rooms.

Cons:

Be aware that the hotel hosts loud parties in the lobby every night until around 2 a.m. Since the lobby is in the center of the hotel, the noise carries into the rooms, making it very difficult to sleep.

2026-07-24 via Nuitee
D
dalia solo_traveller il
10
Pros:

מלון מצוין. מיקום מרכזי ויפה. המלון ברמה גבוהה נקי ומטופח. ארוחת בוקר מצוינת. שירות מעולה של הצוות. יש חדר כושר ובריכה. ממש ממש ממליצה

Cons:

הבריכה בגג שממוקמת מדהים קצת ישנה

2026-07-23 via Nuitee
L
Lee solo_traveller gb
6
Pros:

Beautiful hotel in the heart of Casco. Room was lovely and clean bed was great. Very lively music everywhere food and breakfast really good. View from the pool is the best in Casco.

Cons:

A lot of the rooms overlook the bar. This was fine but after midnight there were very drunk.guests still being served in the bar. They were shouting and being anti social.I rang down at 0130 to ask if they could do something about the drunk guests but the noise kept on until 2.45 so a really bad night's sleep. I reported this to the hotel the next morning.

2026-07-23 via Nuitee
M
María Josefa couple es
9
Pros:

Tiene una réplica de la escalera del Titanic. Siempre hay música en directo
El personal muy educado

Cons:

La piscina es enana, pero claro, está en el casco viejo de Panamá
Les faltaba cosas en el baño( aseo personal)

2026-07-23 via Nuitee
J
JAYME couple br
9
Excelente localização e boas instalações
Pros:

Quarto e banheiro

2026-07-23 via Nuitee
D
Domingo extended_group br
6
Pros:

Das áreas comuns e da localização

Cons:

Banheiro com uma arquitetura estranha e o quarto muito cumprido e estreito

2026-07-23 via Nuitee
T
Tania extended_group mx
10
Good place to stay, look around and work!
Pros:

The room was as expect. Everything amazing!

2026-07-22 via Nuitee
A
Azucena solo_traveller ca
9
2026-07-22 via Nuitee
S
Stefanie couple de
10
2026-07-22 via Nuitee
F
Federico solo_traveller ar
8
2026-07-22 via Nuitee
A
Adriana family_with_children br
8
2026-07-22 via Nuitee
J
Jim couple co
7
Cómoda
Pros:

Muy buena la ubicación del hotel, permite desplazarse por el casco antiguo con facilidad. El desayuno delicioso y la habitación cómoda y amplia.

Cons:

El aspecto negativo, es que el hotel alquila en el lobby un salón de eventos. Por lo cual todo el ruido que se siente y escucha en la habitación. Recomiendo una habitación en pisos superiores (pisos 2 y 3), para evitar la molestia del ruido en el salón de eventos.

2026-07-21 via Nuitee
O
Oleksandra solo_traveller nl
8
2026-07-20 via Nuitee
A
Alex solo_traveller us
1
Pros:

The pics matched the experience.

Cons:

We had the worst waiter who tried to charge my family meal twice and yelled across the restaurant for his boss causing a commotion. Whoever hired this guy (an overweight, obnoxious, schmuck) should be fired for lack of hospitality.

2026-07-20 via Nuitee
S
Stefano family_with_children it
4
Nice stay but we have been frauded !
Pros:

Right in the middle of the old City. Nice walk around and lots of bars and resturant close to the Hotel. Good breakfast a lot of choice. I suggest to go but .... be careful of what the Concierge suggest. They are not honest !

Cons:

Be careful at Concierge. The are apparently all nice but do not trust in case you would like to make a day trip to Islands. We payed 920 usd ofr four people, taxi included to the Ferry departure. Once we got to Sonny Island discovered that price for Ferry, lunch and stay at the island is 540 usd. We claimed back to the Hotel to Mr Alfredo and in writing to Mrs Angelica Cusatti but without reply. We beleive we should have back at least 250 usd. Keep an eye !

2026-07-20 via Nuitee