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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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BBQ facilities
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Golf course
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Car hire
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Currency exchange
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Valet parking
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Allergy-free room
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Kid meals
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Snack bar
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Lockers
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Vending machine - drinks
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Indoor pool
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Indoor play area
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Vending machine - snacks
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Open-air bath
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Public Bath
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Plunge pool
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shallow end
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Spa/wellness center services
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Kids' pool
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Hair Salon Services
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Key card access
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Tour/class on local culture
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Indoor Pool and Gourmet Restaurant
Hotel Serenity Suites Casa Boutique in Bucaramanga offers a relaxing stay with an indoor pool and a delectable restaurant. Enjoy complimentary WiFi and private parking during your visit.
Elegant Rooms with Modern Amenities
Each room at our boutique hotel features a TV, air conditioning, and minibar for your comfort. The private bathroom is equipped with a shower, hairdryer, and free toiletries. Additional perks include a DVD player and satellite channels.
Premium Facilities for a Perfect Stay
Indulge in our communal sauna, benefit from the 24-hour reception, and explore the charming garden. Take advantage of services like the tour desk and ironing facilities for a hassle-free experience.
Book your stay at Hotel Serenity Suites Casa Boutique for a memorable getaway in Bucaramanga!
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
People 5 years old and over stay for COP 40,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Ubicación, instalaciones.
Cama mal organizada
La atención, muy amable
La piscina puede tener mejor mantenimiento
Que el desayuno no era variado. Siempre lo mismo.
La atención del personal.
El espacio de la habitación era un poco estrecho para 2 personas. También la iluminación era muy tenue y en las noches para arreglarse era dificil verse.
La atención es muy buena, y las instalaciones son hermosas, un lugar tranquilo, sin ruido, tiene una vista muy bonita de la ciudad,
Excelente ubicación, el personal muy amable, buen desayuno
La vestimenta del personal no es la mejor
The place is beautiful and cozy, and the views of the city are stunning.
It would have been good to have some carpets in the bathroom so we could dry our feet up.
Muy bonito y tranquilo, desayunos deliciosos!
Nada
Mala presentación del personal y desinformación total de los procesos
Las habitación estaba espectacular, muy cómoda, excelente atención, servicio.
La piscina debería tener un mejor mantenimiento ya que parecía que no estuviera con los debidos mantenimientos
Es un lugar lindo, tranquilo
No es muy íntimo.
La atención,la ubicación
Un lugar muy lindo, bonita vista, personal muy amable y rico desayuno, excelente opción para descansar
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