The Russel Hotel

Hotels
8 (962 reviews)
Cnr. Long, Graham and Unity Street , Knysna , za
+27 44 382 1052

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Golf course
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Positive breakfast experience
Cons:
Cleanliness issues (damp carpets)
Worn-out beds
Some noise disturbances at night
Breakfast variety could be improved

Categories

Cleanliness
7.39
Some reviews mention issues such as damp smell in carpets and worn-out beds.
Service
8.86
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
8.4
Well located in the city center with easy access to attractions.
Room Quality
7.35
Rooms noted as spacious, but some concerns about wear and comfort.
Amenities
7.88
Amenities are standard for the area, with positive regard for breakfast.
Value for Money
7.84
Good value for the location and services provided.
Food and Beverage
7.89
Breakfast is mentioned positively, though some desire more variety.
Overall Experience
8.36
Many guests had enjoyable stays and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 20:33

Property Description

Luxurious Accommodation and Convenient Location

Stylish Guest Rooms and Modern Amenities

Nearby Attractions and Dining Options

Book your stay at the modern 3-star Russel Hotel, conveniently located near Knysna's attractions and offering luxurious accommodation with stylishly decorated guest rooms. Enjoy marble bathrooms, free parking, and proximity to the Knysna Golf Club and popular restaurants. Please note, no parties or loud noises are allowed on the property, ensuring a peaceful stay for all guests. Don't forget to relax at the barbecue area before it closes at 9 p.m. Experience comfort and convenience at Russel Hotel!

Important information:

Dear visitor, we're currently experiencing drought conditions within this region. Please be aware that certain properties will need to comply with local water usage restrictions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 962 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 8.36
L
liang • solo_traveller • cn
10
2026-08-14 • via Nuitee
S
Sibusiso • solo_traveller • za
7
2026-08-13 • via Nuitee
N
Newman • solo_traveller • za
9
G Newman
Pros:

Friendly staff and breakfast

Cons:

Very busy road outside, but I got use to it

2026-08-12 • via Nuitee
L
Lucas • solo_traveller • za
8
Bitter Sweet Experience
Pros:

The Russel hotel is clean ,the staff is very helpful.
The breakfast options are good.

Cons:

You advertised digital satellite channels but it is not operational. When I asked about it,it was explained that it is not available !

2026-08-11 • via Nuitee
E
Eduardo Kendi • couple • br
10
Pros:

Ficamos apenas uma noite, e o quarto atendeu as expectativas do anúncio, custo benefício ótimo

2026-08-10 • via Nuitee
E
Ernie • solo_traveller • za
7
2026-08-09 • via Nuitee
C
Camila • family_with_children • br
10
Pros:

Café da manhã, localização e funcionários muito atenciosos

2026-08-08 • via Nuitee
S
ShellsWill • couple • za
8
Our stay at the Russel was lovely and we'll certainly book there again.
Pros:

The staff was truly and unexpected highlight. Friendly accommodating the receptionist was a beam of light every time we engaged and true delight to deal with. The kitchen staff were very flexible as well and the breakfast was definitely surprising for size and taste, one of the best draw cards of this property.

2026-08-07 • via Nuitee
R
Roos • solo_traveller • za
1
2026-08-07 • via Nuitee
L
Lorenzo • solo_traveller • it
8
2026-08-05 • via Nuitee
L
lauretta777 • solo_traveller • it
10
Pros:

Staff cordialissimo
Pulizia eccellente
Ottima colazione
Posizione perfetta
Che dire?
Tutto perfetto

2026-08-05 • via Nuitee
O
Omar • solo_traveller • za
10
2026-08-04 • via Nuitee
G
Georgina • solo_traveller • za
7
Cons:

Breakfast options can be better. For example. Most choices on menu has bacon. Would prefer another option instead of pork. This is for health and religious purpose.

2026-08-03 • via Nuitee
D
Diane • solo_traveller • de
9
Sehr angenehmes
Pros:

Sehr saubere Unterkunft mit total netten Personal auf abgesichertem Gelände.

2026-07-25 • via Nuitee
T
Tim • couple • za
9
perfect location , no noise, rooms and linen were very good
Pros:

excellent breakfast , very generous and included in the price

Cons:

nothing

2026-07-24 • via Nuitee
N
Nigel • couple • za
1
Usless - ignorant front desk staff that found the fact that my key opened all the doors not serious breach - I want a fu
Pros:

Well the fact one key opens all doors

Cons:

The fact that one keys opened all doors

2026-07-21 • via Nuitee
S
Sizeka • solo_traveller • za
10
Pros:

The lady at the reception was friendly and helpful. Breakfast was great. Room was neat and comfortable.

Cons:

None

2026-07-19 • via Nuitee
P
Pau • family_with_children • de
7
Be per una nit
Pros:

L amabilitat del personal

2026-07-18 • via Nuitee
M
Musarapachena • solo_traveller • za
6
Pros:

The location is near everything

2026-07-17 • via Nuitee
M
Melric • solo_traveller • za
10
Pros:

Thankyou for an excellent service.. keepit up

2026-07-16 • via Nuitee