The Lodge Hotel

Hotels
8 (2333 reviews)
Newbury Racecourse Racecourse Road , Newbury , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Convenient location
Good food
Cons:
Cleanliness issues
Noise disturbances
Fire alarm incidents

Categories

Cleanliness
7.46
Several reviews mention issues with cleanliness that warranted a lower score.
Service
8.93
Staff were noted as excellent and helpful, especially in the face of challenges.
Location
8.47
Location is consistently praised as convenient for various needs.
Room Quality
6.92
Mixed sentiments regarding room size and comfort, with some rooms being cramped and noisy.
Amenities
7.95
Amenities received mixed feedback, with some noting basic facilities but also mentioning pleasant dining.
Value for Money
7.91
Value perception varied based on experience with services and issues faced.
Food and Beverage
8.46
Food quality received positive mentions with good breakfast options.
Overall Experience
7.93
Overall enjoyment was present, but impacted by specific incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:49

Property Description

Luxurious Accommodation
Indulge in a comfortable stay at The Lodge in Newbury, boasting free WiFi, a bar, and a sun terrace. The 3-star hotel, located near Donnington Castle and Newbury Library, offers modern rooms with flat-screen TVs and private bathrooms.

Delicious Dining Options
Start your day with a delectable breakfast featuring continental and Full English/Irish options. Craving a snack or a hot meal? Visit the on-site coffee shop and bar for a delightful culinary experience.

Exclusive Access to Health Facilities
Take advantage of discounted access to the Nuffield Health Facilities at the Racecourse Complex during your stay. Whether you're here for leisure or business, The Lodge ensures a memorable experience. Book now for an unforgettable stay!

Important information:

For satellite navigation, please use the postcode: RG14 5AW. The entrance is via Hambridge Road.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 2333 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 8.46
Overall Experience: 7.93
W
Wayne • solo_traveller • gb
6
Miserable breakfast staff but a great night's sleep
Pros:

Room was clean and modern, bed was very comfortable and the shower was great

The gentleman who checked us in was very friendly

Cons:

Breakfast staff were miserable. Like very unfriendly (with the exception of one lady)

The food was also very poor in the evening- quality was awful 😖

Staff in the morning all lounging about at reception on their phones like they didnt want to be there and were difficult to talk to

2026-09-17 • via Nuitee
S
Stephen • couple • gb
10
Great nights stay with an amazing breakfast with amazing staf
Pros:

Great location lovely bar/restaurant

Cons:

Nothing

2026-09-17 • via Nuitee
S
Su • couple • gb
8
Pros:

Staff super friendly and helpful. Location fantastic for the racecourse. Bed was comfy. Easy to park and convenient to walk to the town centre.

Cons:

Room was dusty. Hanging space for clothes is limited to about 6 hangers on a rail and nowhere to put other clothes. It's fine for a couple of days. Rooms are on the pricey side but the location for our needs compensated for this.

2026-09-17 • via Nuitee
C
Chris • couple • gb
10
Stayed here several times before and always good value and comfortable
Pros:

Nice room and lovely breakfast

Cons:

There was a bingo night and a lot of the children were very noisy playing outside our room till quick late

2026-09-16 • via Nuitee
C
Craig • solo_traveller • gb
9
Horse see, horse do and horse approved! A staple stable for your stay
Pros:

Great location and fantastic facilities.

Cons:

Trying to find the entrance! Was provided with three different SatNav suitable postcodes

2026-09-16 • via Nuitee
J
Julie • solo_traveller • gb
8
Ok when not paying a premium for race day
Pros:

Great location for a work visit nearby

Cons:

Bit shabby in the bathroom and no ac, but there was a fan. None of the doors seemed to have soft closures, so my neighbours early start woke me.

2026-09-13 • via Nuitee
J
joanne • solo_traveller • gb
9
2026-09-13 • via Nuitee
R
Richardson • solo_traveller • gb
9
2026-09-12 • via Nuitee
M
Moniz • couple • gb
10
Very nice the people very friendly
Pros:

Very good

Cons:

I lived

2026-09-12 • via Nuitee
K
Karen • solo_traveller • gb
10
Super comfortable, affordable and yummy menu with fabulous staff!
Pros:

Really fresh and comfortable rooms. Great food menu and super helpful and friendly staff.

Cons:

Nothing

2026-09-11 • via Nuitee
K
kathryn • couple • gb
9
2026-09-11 • via Nuitee
K
Karen • solo_traveller • gb
10
2026-09-11 • via Nuitee
L
Lara • couple • gb
10
2026-09-11 • via Nuitee
J
Jose • extended_group • fr
3
Service médiocre, petit-déjeuner refusé malgré la réservation, et restaurant fermé sans prévenir...
Pros:

Emplacement

Cons:

Séjour très décevant. Le personnel du week-end était impoli et peu serviable, et n'a jamais proposé de solutions concrètes aux problèmes que nous avons soulevés.

Le principal problème concernait le petit-déjeuner. Notre réservation incluait le petit-déjeuner, mais le personnel a refusé d'ouvrir la salle à 6h30 pour les départs matinaux, et n'a même pas voulu préparer un simple sac petit-déjeuner à récupérer à la réception. Je n'avais jamais vu un hôtel refuser de servir un petit-déjeuner déjà payé. Nous avons dû discuter longuement avec le personnel pour obtenir l'ouverture de la salle.

Le samedi soir, le restaurant de l'hôtel était réservé pour une soirée privée, sans que nous en soyons prévenus à l'avance. Comme il n'y a pas d'autre restaurant à proximité, nous avons été contraints de dîner dans notre chambre.

Dans l'ensemble, on a eu l'impression d'un hôtel qui privilégie son propre confort à celui de ses clients. Je n'y retournerais pas.

2026-09-10 • via Nuitee
C
Charles • couple • gb
10
Best place to stay in Newbury
Pros:

Everything, great place to stay

Cons:

Nothing, except poor WiFi

2026-09-10 • via Nuitee
S
Simon • solo_traveller • gb
8
Pros:

Room was clean, everything worked well. The breakfast was good but not great.

Cons:

Breakfast coffee wasn't very good.

2026-09-09 • via Nuitee
J
James • solo_traveller • gb
6
2026-09-09 • via Nuitee
L
Linda • couple • gb
9
2026-09-09 • via Nuitee
J
Jose • extended_group • fr
3
Poor service, broken breakfast promises... not a hotel I'd choose again.
Cons:

Very disappointing stay. The weekend staff were rude and unhelpful throughout, and never offered real solutions to any of the problems we raised.

The biggest issue was breakfast. Our reservation included breakfast, but the staff refused to open the dining room at 6:30 for early departures and would not even prepare a simple breakfast bag to collect at reception. I have never experienced a hotel refuse to serve breakfast that was already paid for. We had to argue at length with the staff just to get the breakfast room opened.

On Saturday night, the hotel restaurant was closed to guests for a private party, with no advance warning. Since there are no other restaurants nearby, we were forced to eat dinner in our room.

Overall, this felt like a hotel that puts its own convenience ahead of its guests. I would not recommend this hotel.

2026-09-08 • via Nuitee
S
Steve • family_with_children • gb
9
Good value hotel
Pros:

The room was comfy, the staff were helpful and friendly and we were able to have our dog with us!

Cons:

Everything was fine

2026-09-07 • via Nuitee