Palacio de Arce

Hotels
9 (1301 reviews)
Barrio La Soledad 9 , Puente Arce , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Noise issues
Limited restaurant options

Categories

Cleanliness
8.46
Some guests mentioned issues with noise and inadequate facilities.
Service
9.43
Guests praised the staff for their helpfulness and friendliness.
Location
9.47
Well-located for excursions, with a pleasant environment.
Room Quality
8.42
Rooms were described as beautiful and spacious but had some noise issues.
Amenities
8.95
Good range of amenities; however, some features like the hot tub were reported as not functional.
Value for Money
9.41
Guests felt the hotel offered excellent value for the price.
Food and Beverage
8.46
Food received mixed reviews with praise for the breakfast but some complaints about the restaurant menu.
Overall Experience
9.43
Most guests had a pleasant stay and were likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:54

Property Description

Luxurious Accommodation
Palacio de Arce in Puente Arce offers elegantly appointed rooms with modern amenities, including air conditioning and flat-screen TVs. Relax in comfort with free toiletries and a hairdryer provided in each private bathroom.

Convenient Services
Enjoy complimentary WiFi throughout the property and indulge in a refreshing drink at the on-site bar. Benefit from free private parking and a 24-hour front desk for all your needs during your stay.

Delightful Dining Experience
Start your day with a delicious cold buffet breakfast featuring a variety of pastries, cold meats, and fresh fruits. Explore nearby attractions such as Santander and Santillana del Mar, easily accessible from Palacio de Arce.

Book your stay at Palacio de Arce now and experience luxury and convenience at its best!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1301 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
D
Daniel • couple • gb
9
2026-06-11 • via Nuitee
C
Claudia • family_with_children • es
10
Muy buena para familia con bebé
Pros:

Comodidad

Cons:

Nada

2026-06-11 • via Nuitee
N
Nicolas • solo_traveller • be
10
Pros:

L'emplacement, le cadre, l'accueil

2026-06-10 • via Nuitee
J
Jane • couple • gb
10
Pros:

Every thing

2026-06-08 • via Nuitee
A
Agustín • solo_traveller • es
10
Palacio de Arce
Pros:

Todo fue excepcional

2026-06-08 • via Nuitee
F
frederic • solo_traveller • be
9
Pros:

Le cadre de l établissement

Cons:

RAS

2026-06-08 • via Nuitee
C
Clara • family_with_children • es
9
Una de esas estancias que dejan ganas de volver
Pros:

Estancia fantástica. Las camas son comodísimas, la habitación preciosa y el edificio, un antiguo palacio lleno de encanto, resulta especialmente acogedor. Todo el personal con el que coincidimos fue encantador, desde recepción hasta el restaurante. Da gusto encontrar profesionales tan amables y atentos. Sin duda repetiremos cuando tengamos ocasión y lo recomendaremos a familiares y amigos. Un auténtico descubrimiento.

Cons:

Por poner una pequeña sugerencia de mejora, agradeceríamos algo más de variedad de fruta en el desayuno. Pero sinceramente, es buscarle un pero a una experiencia excelente.

2026-06-08 • via Nuitee
F
fonso • solo_traveller • es
10
Recomendáble 💯
Pros:

Habitación genial

2026-06-07 • via Nuitee
M
Marie-Elisabeth • solo_traveller • fr
9
Très bon rapport qualité prix
Pros:

La chambre confortable et charmante.
Le repas excellent.

Cons:

Rien

2026-06-06 • via Nuitee
H
Henk • solo_traveller • nl
9
We verbleven er één nacht met diner. Voortreffelijk. Het ontbijt niet kunnen gebruiken omdat we vroeg weggingen
Pros:

Prachtig authentiek en van binnen modern

2026-06-06 • via Nuitee
S
Sue • couple • za
8
2026-06-05 • via Nuitee
R
Ross • couple • ca
7
Pros:

High end ish facility. Staff were great except for young female server. Had to be prompted twice by reception to serve us. Shouted at me to pay now.

Male waiter for dinner and reception were great

Cons:

Fire the lazy and nasty server

2026-06-05 • via Nuitee
L
lorena • couple • es
10
Pros:

Todo

2026-06-01 • via Nuitee
B
Brown • couple • gb
10
Felt comfortable and cared for.
Pros:

Attractive building. Handy for Santander. Exceptional service and menu.

Cons:

Nothing

2026-06-01 • via Nuitee
L
Luis • solo_traveller • es
9
Pros:

Su ubicación

2026-05-29 • via Nuitee
C
Catherine • solo_traveller • de
7
2026-05-29 • via Nuitee
M
María Luisa • extended_group • es
9
2026-05-28 • via Nuitee
A
amcastilloclavero • solo_traveller • es
10
Un hotel encantador en un sitio ideal
Pros:

La habitación, el edificio es un BIC, el restaurante es excepcional y el entorno es muy hermoso y tranquilo

Cons:

No hay buenas indicaciones para llegar y el navegador da una ubicación algo errónea. El desayuno está bien pero se echan de menos platos calientes

2026-05-27 • via Nuitee
S
Simon • couple • nz
10
Friendly and helpful hosts. Just a beautiful building to stay in. And an excellent sleep
Pros:

A beautiful and authentic property. And so affordable!

Cons:

Having to leave at 6am the next morning

2026-05-26 • via Nuitee
T
Thomas • couple • gb
10
Exceeded expectations - will return!
Pros:

Booked a Suite - great accomodation. Could not fault the service and dinner & breakfast were great.

2026-05-26 • via Nuitee