Southern Sun Waterfront Cape Town

Hotels
Southern Sun Hotels
8.4 (2463 reviews)
1 Lower Buitengracht , Cape Town , za

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent service
Variety in food
Cons:
Cleanliness issues
Cramped rooms
Inconsistent AC
Small bathrooms

Categories

Cleanliness
7.24
Cleanliness was poor in some instances with reports of bad smells in rooms.
Service
9.21
The service was noted to be exceptional along with super friendly staff.
Location
9.25
The location was praised, particularly for shuttle access to attractions.
Room Quality
7.2
Rooms were reported as cramped with some mentioning small room issues.
Amenities
8.73
Facilities including free shuttles and children’s entertainment received positive feedback.
Value for Money
8.69
The hotel offers great value for money with reasonable prices for food and services.
Food and Beverage
8.24
Food quality was good but with comments on pricing for special meals.
Overall Experience
8.61
Overall experience was generally positive with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:57

Property Description

Luxurious Accommodation
Experience the comfort and elegance of the Southern Sun Waterfront's bright and spacious rooms, equipped with modern amenities like flat-screen TVs and air-conditioning. Some rooms even feature a lounge area with a minibar and espresso machine for your relaxation and convenience.

Dining and Leisure
Indulge in a delicious buffet breakfast served daily or opt for in-room dining available 24/7. Sip on drinks at the bar or coffee shop, and savor meals with a South African flair at Yizani Restaurant. Unwind by the outdoor swimming pool or stay active at the modern fitness centre.

Prime Location
Conveniently situated just a short walk from the V&A Waterfront and the Cape Town International Convention Centre, the hotel offers easy access to top attractions like the Two Oceans Aquarium and Table Mountain. Book now for a memorable stay!

Important information:

between 6 September to 1 November 2024, Southern Sun Waterfront will be undergoing an exterior refurbishment. As part of this process, workers will be employing rope access techniques to prepare and paint the building's façade. We apologize for any inconvenience this may cause and will endeavor to keep disruptions to a minimum. We appreciate your understanding as we work to enhance our hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8.4
Based on 2463 reviews
Cleanliness: 7.24
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
F
Faye solo_traveller gb
9
Clean modern hotel with good shuttle to restaurants/shopping
Pros:

Nice clean rooms, quiet and comfortable. Easy and secure underground parking. Shuttle bus to Waterfront runs on time and easy to use. Great breakfast. Gym is small but equipment new.

Cons:

Although it’s called ‘Waterfront’ it’s surrounded by some pretty big multi-lane highways which make the shuttle a better option than walking

2026-08-29 via Nuitee
M
Mlungiseleli solo_traveller za
10
Pros:

Everything

Cons:

Nothing

2026-08-27 via Nuitee
A
Annemarie solo_traveller za
10
overnight in cape town
Pros:

it is just a lovely hotel with great staff

Cons:

there is nothing to not like

2026-08-26 via Nuitee
R
Riaan couple za
10
Excellent overall stay, felt like a King!
Pros:

Absolutely best experience to reception and waiter support and good quality food.

Cons:

Wish it was a little less expensive so my business travel allowance can allow me to stay there every month.

2026-08-20 via Nuitee
D
Diana family_with_children zm
9
Great location, great service and staff
2026-08-20 via Nuitee
S
Steve solo_traveller za
10
2026-08-20 via Nuitee
C
Chris solo_traveller za
1
2026-08-19 via Nuitee
S
Sebenele couple za
8
Pros:

Beautiful,nice location

Cons:

Shower not draining

2026-08-18 via Nuitee
S
Sherley couple na
9
2026-08-17 via Nuitee
C
Charlene solo_traveller za
9
Pros:

The staff were super friendly. My 4 year old were spoiled by the staff. She did not want to go home. It really was a home away from home.

2026-08-16 via Nuitee
R
REEM family_with_children sa
10
اقامة ممتعة ومريحة
Pros:

الموقع ممتاز جدا قريب من مول الواترفرونت وتوجد خدمه نقل للمول مجانيه من الفندق كل ساعه ويرجعك للفندق
الموظفين تعاملهم ممتاز
السرعه في اجراءات الدخول والخروج من الفندق
البوفيه للفطور متنوع

Cons:

لاشي

2026-08-15 via Nuitee
L
LUQMAN solo_traveller tz
10
Enjoyable
Pros:

Close to many areas

Cons:

Limited/repeated breakfast menus

2026-08-14 via Nuitee
H
Hester BURKS solo_traveller za
8
2026-08-13 via Nuitee
F
Fransien family_with_children za
9
2026-08-12 via Nuitee
E
Elia solo_traveller za
5
The breakfast lacked variety. The same food every day. Ridiculous.
Pros:

Beautiful and clean

Cons:

The dinner at the restaurant was awful. My mom could have cooked a better dinner than the restaurant chef. I only had dinner once and I was not impressed.

2026-08-12 via Nuitee
P
Pienaar extended_group za
7
Good.
Pros:

I really enjoyed the breakfast, and the staff was exceptionally friendly, helpful, and attentive throughout my stay.

Cons:

The pillows were extremely disappointing. They provided very little support and went completely flat during the night, to the point where I felt like I was sleeping without a pillow. I had to use three pillows just to get a reasonable level of comfort.

2026-08-12 via Nuitee
D
Dhani solo_traveller tz
9
2026-08-12 via Nuitee
R
Roberta extended_group it
3
Non lo consiglierei
Pros:

La posizione è buona

Cons:

Staff pessimo colazione di basso livello camere piccole e anguste

2026-08-11 via Nuitee
R
Roberta couple it
3
2026-08-11 via Nuitee
A
alzamil extended_group sa
7
Cons:

Cleaning, staff

2026-08-11 via Nuitee