Southern Sun Waterfront Cape Town

Hotels
•
Southern Sun Hotels
8.4 (2399 reviews)
1 Lower Buitengracht , Cape Town , za

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent service
Variety in food
Cons:
Cleanliness issues
Cramped rooms
Inconsistent AC
Small bathrooms

Categories

Cleanliness
7.24
Cleanliness was poor in some instances with reports of bad smells in rooms.
Service
9.21
The service was noted to be exceptional along with super friendly staff.
Location
9.25
The location was praised, particularly for shuttle access to attractions.
Room Quality
7.2
Rooms were reported as cramped with some mentioning small room issues.
Amenities
8.73
Facilities including free shuttles and children’s entertainment received positive feedback.
Value for Money
8.69
The hotel offers great value for money with reasonable prices for food and services.
Food and Beverage
8.24
Food quality was good but with comments on pricing for special meals.
Overall Experience
8.61
Overall experience was generally positive with some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:57

Property Description

Luxurious Accommodation
Experience the comfort and elegance of the Southern Sun Waterfront's bright and spacious rooms, equipped with modern amenities like flat-screen TVs and air-conditioning. Some rooms even feature a lounge area with a minibar and espresso machine for your relaxation and convenience.

Dining and Leisure
Indulge in a delicious buffet breakfast served daily or opt for in-room dining available 24/7. Sip on drinks at the bar or coffee shop, and savor meals with a South African flair at Yizani Restaurant. Unwind by the outdoor swimming pool or stay active at the modern fitness centre.

Prime Location
Conveniently situated just a short walk from the V&A Waterfront and the Cape Town International Convention Centre, the hotel offers easy access to top attractions like the Two Oceans Aquarium and Table Mountain. Book now for a memorable stay!

Important information:

between 6 September to 1 November 2024, Southern Sun Waterfront will be undergoing an exterior refurbishment. As part of this process, workers will be employing rope access techniques to prepare and paint the building's façade. We apologize for any inconvenience this may cause and will endeavor to keep disruptions to a minimum. We appreciate your understanding as we work to enhance our hotel.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs ZAR 55 per day.

Location

Guest Reviews

8.4
Based on 2399 reviews
Cleanliness: 7.24
Service: 9.21
Location: 9.25
Room Quality: 7.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
J
Joseph • couple • za
10
2026-06-13 • via Nuitee
R
Rosemarie • solo_traveller • sg
10
Pros:

Staff are always smiling & happy.

Cons:

Nil

2026-06-13 • via Nuitee
N
Nuppu • solo_traveller • fi
8
Pros:

Hotelli oli perussiisti. Aamiainen oli hyvä ja shuttle-bus keskustaan erinomainen palvelu.

Cons:

Kuvien perusteella vaikutti että hotelli olisi hieman hienompi. Sisäuima-allasta ei ollut ja kuntosali oli todella pieni.

2026-06-13 • via Nuitee
A
Anthony • couple • ca
8
2026-06-12 • via Nuitee
H
Helena • family_with_children • za
8
2026-06-12 • via Nuitee
F
Felix • solo_traveller • de
8
2026-06-11 • via Nuitee
J
Jason • solo_traveller • za
8
Over all great stay with the only exception being that you have to pay for parking.
Pros:

The location, the size and comfort of the rooms and general layout.

Cons:

That even though you stay at the hotel, you still have to pay R55 for parking.

2026-06-11 • via Nuitee
I
Inge • solo_traveller • za
9
2026-06-09 • via Nuitee
A
Abdoolrawoof • solo_traveller • za
8
2026-06-07 • via Nuitee
G
Greg • couple • au
10
2026-06-05 • via Nuitee
J
Joyce • couple • gh
8
Great service, nice people especially ladies at the eggs stand during breakfast
Pros:

1 Client service is very prompt
2. Security and shuttle to the mall

Cons:

No security person stationed at the back entrance for residents

2026-06-02 • via Nuitee
B
brenton • couple • au
9
2026-06-02 • via Nuitee
M
Mmoloki • solo_traveller • za
7
2026-06-02 • via Nuitee
A
Andrea • solo_traveller • gb
9
I had a veruy pleasant stay. i would recommend the hotel.
Pros:

Breakfast was first class. A great selection..

Cons:

nothing

2026-06-01 • via Nuitee
H
Harald • family_with_children • at
10
2026-06-01 • via Nuitee
T
Themba • solo_traveller • za
10
Pros:

The facility to the bed to food everything was tops

Cons:

Nothing everything was perfect for me

2026-05-31 • via Nuitee
A
Anne • solo_traveller • us
8
Very nice hotel near waterfront area
Pros:

Rooms are neat and clean, convenient shuttle to the waterfront, decent breakfast buffet.

Cons:

Would have liked to be a little closer to the waterfront and the pillows were pretty flat.

2026-05-31 • via Nuitee
W
william • solo_traveller • br
9
Facilidade localização
Pros:

Localização

Cons:

Press água do chuveiro quase nada.

2026-05-31 • via Nuitee
D
Dhavamoney • solo_traveller • za
10
2026-05-31 • via Nuitee
T
Tebogo • family_with_children • za
7
If luxury meeting the art of hospitality had an address, it would be this one
Pros:

There is a need to improve on the interior decor in the bedroom

Cons:

Bedroom interior

2026-05-30 • via Nuitee