Baur au Lac

Hotels
•
The Leading Hotels of the World
9.4 (536 reviews)
Talstrasse 1 , Zürich , CH
+41 44 220 50 20

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good food options
Cons:
Slow service in some areas
High prices for room size
Lobby bar service inconsistent

Categories

Cleanliness
9.43
Standard quality for this hotel tier.
Service
9.4
Some reviews indicated slow service in specific areas, but overall service was praised.
Location
9.94
Location praised for being right on the lake and convenient to other areas.
Room Quality
9.39
Rooms were comfortable and well-maintained according to reviews.
Amenities
9.12
Grand hall area reservation required, limiting leisure space for guests.
Value for Money
8.68
Some guests felt pricing was high relative to room sizes.
Food and Beverage
9.43
Breakfast and food options were well-received, but lobby bar service lacked.
Overall Experience
9.8
Generally high satisfaction with experiences, despite some minor reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:28

Property Description

Luxurious Accommodation with Stunning Views
Located in a private park in Zurich, the 5-star Baur au Lac offers elegant rooms with views over Lake Zurich and the Alps. Enjoy free minibar use and top-notch amenities.

Award-Winning Dining Experience
Indulge in the culinary delights of 2 renowned restaurants, including a Michelin-starred Restaurant Pavillon. Relax at the inviting bar or dine on the terrace surrounded by the idyllic garden.

Premium Services and Facilities
Benefit from valet parking, a top-floor fitness centre, and free WiFi. Pamper yourself with medical massages, physiotherapy, and beauty treatments. Explore the nearby shopping street and banking center.

Experience luxury and sophistication at Baur au Lac - Book your stay now!

Important information:

Please note that construction work is going on nearby from Monday to Friday during the day and some rooms may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

9.4
Based on 536 reviews
Cleanliness: 9.43
Service: 9.4
Location: 9.94
Room Quality: 9.39
Amenities: 9.12
Value for Money: 8.68
Food and Beverage: 9.43
Overall Experience: 9.8
T
Tyrone • solo_traveller • za
10
Pros:

Best breakfast and friendly helpful staff

2026-10-15 • via Nuitee
M
Marc • solo_traveller • ae
10
Location, Quality, Luxury, Service
Pros:

Great location.

Amazing assistance.

Friendly and helpful staff.

2026-10-11 • via Nuitee
A
Andrew • couple • ch
10
2026-10-11 • via Nuitee
S
Suzanne • couple • us
10
2026-10-08 • via Nuitee
B
Blanka • couple • ch
9
Cons:

Einziger, aber nicht unerheblicher Kritikpunkt: die Bar war bereits um 23 Uhr geschlossen (sowohl drinnen als auch draussen); angesichts der Zimmerpreise ist das mehr als erstaunlich und im internationalen Vergleich (Sacher, Adlon, etc.) auch ungewöhnlich.

2026-10-08 • via Nuitee
Z
Zhanna • solo_traveller • ua
10
2026-09-01 • via Nuitee
H
Hesham • couple • qa
10
Luxury Cosy hotel
Pros:

Luxury Hotel

Cons:

Nothing

2026-08-30 • via Nuitee
N
Nataliia • solo_traveller • ua
9
2026-08-30 • via Nuitee
H
Haya • extended_group • kw
10
2026-08-26 • via Nuitee
Y
Yael • couple • il
10
2026-08-24 • via Nuitee
A
Anthony • solo_traveller • au
10
2026-08-21 • via Nuitee
A
Alexander • solo_traveller • cy
10
2026-08-19 • via Nuitee
Y
yahya • couple • ae
10
2026-08-16 • via Nuitee
R
Rania • couple • ae
5
2026-08-13 • via Nuitee
D
Dolyeong • family_with_children • kr
10
2026-08-13 • via Nuitee
J
jean-dominique • couple • cd
9
2026-08-03 • via Nuitee
Y
yassers760 • Solo travel
10
Everything is perfect and will come back again
Pros:

Excellent stay and very good location

2026-07-29 • via Tripadvisor
M
Mohammad • family_with_children • sa
10
The best luxury hotel in Zurich
Pros:

The staff, the cleanliness, the quietness, the room size and view.

Cons:

Nothing

2026-07-20 • via Nuitee
R
raghiday2026 • Business
2
Poor
Pros:

Very poor service. The room looked completely different from what was advertised on the booking website and was not the room I expected. The hotel did not provide what was promised, which was very disappointing. I would not recommend staying here based on my experience.

2026-07-17 • via Tripadvisor
9
960phaedral • Solo travel
10
A wonderful stay
Pros:

My stay at Baur au Lac was genuinely wonderful, and it's one of those hotels that manages to make luxury feel effortless rather than performative. One of the highlights of the trip was swimming in the lake just a few minutes from the hotel. Coming back afterwards to such a peaceful setting felt like the perfect combination of being in the city while still having a sense of escape.

What impressed me most was the service. The team struck that rare balance of being attentive without ever feeling intrusive. They seemed to anticipate what guests needed before anyone had to ask, yet every interaction felt warm, natural, and completely genuine. From check-in to the smallest requests, there was a quiet confidence and kindness that made the entire stay feel incredibly comfortable.

The food was excellent throughout the visit, but breakfast deserves a special mention. Sitting on the terrace overlooking the beautiful gardens each morning was one of my favourite parts of the day. The setting was calm, the dishes were beautifully prepared, and there was no sense of rush.

A truly memorable stay and I hope to return soon. Thank you so much to the whole team.

2026-07-17 • via Tripadvisor