Nightcap at Emerald Star Hotel

Hotels
7.6 (838 reviews)
47-51 Clermont Street , Emerald , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Bar
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean rooms
Good food
Cons:
Check-in process
Maintenance issues

Categories

Cleanliness
7.6
Rooms were clean but there were concerns about maintenance and dirt in some areas.
Service
8.1
Most reviews highlight good service from staff, despite some issues with check-in.
Location
8.1
Convenient location close to amenities and attractions.
Room Quality
7.1
Rooms have been mentioned as cramped and needing maintenance, but overall comfortable.
Amenities
7.1
Amenities are mentioned positively, but some issues with air conditioning and missing items.
Value for Money
7.6
Good value for the pricing, particularly with the complimentary drinks and clean facilities.
Food and Beverage
8.1
Food quality at the pub was highly praised by guests.
Overall Experience
7.1
Mixed experiences overall, but many would recommend staying.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:45

Property Description

Luxurious Accommodation

Featuring an onsite bar and free WiFi in public areas, Emerald Star Hotel offers accommodation in Emerald. Limited free parking is available on site.

Modern Amenities

Every room at this hotel is air conditioned and is fitted with a 40-inch Smart flat-screen TV. Every room includes a private bathroom.

Convenient Location

With its onsite bar and complimentary WiFi, Emerald Star Hotel provides a comfortable stay in Emerald. Book now for a memorable experience!

Important information:

Please note that guests must be over 18 years of age or accompanied by an adult.

Please note that this property requires an AUD $100 credit card pre-authorization upon check in to cover any incidental charges.

Please note that our accommodations rooms are split over 2-3 different levels which is accessible via stairs only. Should you require a ground floor room please contact the hotel directly. All requests are subject to availability and not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 838 reviews
Cleanliness: 7.6
Service: 8.1
Location: 8.1
Room Quality: 7.1
Amenities: 7.1
Value for Money: 7.6
Food and Beverage: 8.1
Overall Experience: 7.1
H
Hutchinson • solo_traveller • au
6
2026-07-04 • via Nuitee
K
Kerry • couple • au
7
Great, comfortable stay ruined by the alarm
Pros:

Position. Had a restaurant which served good value meals.

Cons:

An alarm going off in the early hours of the morning- it went off 4 times!!!

2026-07-02 • via Nuitee
P
Peter • solo_traveller • au
7
Pros:

Off street parking Bistro meal

Cons:

2nd floor

2026-07-02 • via Nuitee
N
Nial • solo_traveller • au
8
2026-06-29 • via Nuitee
S
Susannah • couple • gb
4
Good location, nice staff, bit noisy
Pros:

Good location and a nice little bar and place for dinner

Cons:

Unfortunately had noisy neighbours above and could hear everything through the ceiling. Also near a late bar with outdoor area and it was a Saturday night so not Much sleep!

2026-06-28 • via Nuitee
M
Murray • solo_traveller • au
10
Comfortable/ clean
Pros:

The proximity to the centre of town. We have previously stayed here and everything we required

Cons:

N/A

2026-06-24 • via Nuitee
W
WAYNE • solo_traveller • au
7
2026-06-24 • via Nuitee
G
greg • solo_traveller • au
8
2026-06-22 • via Nuitee
J
Jessica • couple • au
10
2026-06-21 • via Nuitee
Y
Yvonne • solo_traveller • au
8
2026-06-21 • via Nuitee
R
Rachel • family_with_children • au
8
Pros:

Great value for money. Older rooms but very clean and a drink voucher at the restaurant was appreciated.

2026-06-20 • via Nuitee
C
Carmel • couple • au
3
Never again
Cons:

Music played until 2am so very little sleep with what seems most patrons in the smoking area right near the room we stayed in.

2026-06-11 • via Nuitee
G
Greetje • couple • au
2
This is extremely basic accom likely suited to truck stop drivers
Pros:

There was nothing to like

Cons:

The room had a strong unpleasant odour. Everything was very dated. Unit door straight off the carpark area. To be honest we took one look and sat on the bed to make another booking somewhere else.

2026-06-11 • via Nuitee
D
Dave • solo_traveller • au
8
2026-06-05 • via Nuitee
A
Alisimere • solo_traveller • au
10
Pros:

Good location like it

2026-06-03 • via Nuitee
A
Amanda • family_with_children • au
10
Pros:

Comfy beds, great location, great food, lovely staff

2026-05-29 • via Nuitee
H
hartley • couple • au
9
2026-05-27 • via Nuitee
S
Shuyun • solo_traveller • cn
10
2026-05-26 • via Nuitee
S
Sarah • couple • au
6
2026-05-24 • via Nuitee
C
Cameron • solo_traveller • nz
9
Pros:

The manager (I believe, she's an absolute legend) is extremely helpful and friendly.
Nice touch getting a free beer at the attached pub. Will stay again when in emerald.

2026-05-20 • via Nuitee