Holiday Inn Express Dublin City Centre by IHG

Hotels
•
Holiday Inn Express
8.7 (7738 reviews)
28-32 O'Connell Street Upper , Dublin , IE
+353 1 878 8099

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Central, convenient location with good airport bus access
Excellent, varied breakfast
Friendly and helpful staff (frequently mentioned)
Clean, comfortable and spacious rooms
Cons:
Occasional unfriendly/rude staff at check-in reported
Room maintenance issues for some (window not closing, bedside light, shower flooding)
No minibar/freegobar in rooms
Stairs between lobby and elevator make luggage handling harder
Occasional street noise / early-morning refuse truck

Categories

Cleanliness
9.1
Consistently praised as very clean; rooms described as spotless, smelled fresh, and cleaned daily with toiletries refilled.
Service
8.4
Generally described as friendly and helpful by many guests, though there are occasional reports of a rude receptionist at check-in.
Location
9.5
Frequent praise for a central, convenient location with easy access to buses (including airport link) and within walking distance of attractions.
Room Quality
8.2
Rooms often called comfortable and spacious with good beds and nice views, but some guests reported maintenance issues (window not closing, bedside light problems, shower flooding).
Amenities
7.7
Breakfast and basic offerings are strong, but some in-room amenities are lacking (no minibar/freegobar), few hooks in bathrooms, and the bar area was described as dull by one reviewer.
Value for Money
8
Perceived as good value by many given the breakfast and location, though a few guests found it a bit pricey.
Food and Beverage
9.6
Breakfast repeatedly praised as varied and excellent (eggs, bacon, pancakes, pastries, juices, fruit, coffee); only isolated mention of an old pastry once.
Overall Experience
9.1
Overall very positive stays reported: clean rooms, excellent breakfast, and convenient location create strong satisfaction despite a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:42

Property Description

Convenient Location and Accessibility
The Holiday Inn Express® Dublin City Centre is ideally situated on O’Connell Street, with easy access to Dublin Airport, public transportation, and key attractions like The 3 Arena and Temple Bar.

Comfortable Accommodation and Amenities
Featuring 198 modern bedrooms, complimentary breakfast, free Wi-Fi, and meeting rooms, our hotel caters to business travelers, families, and leisure guests alike.

Proximity to Major Attractions and Shopping
Explore Dublin’s cultural scene with nearby attractions such as The Hugh Lane and The National Gallery, as well as prime shopping locations like Henry Street and Grafton Street.

Book your stay at Holiday Inn Express® Dublin City Centre for a memorable experience in the heart of Dublin!

Important information:

The credit card must be in the name of the guest, unless arrangements have been made with the property prior to your arrival date. Cash payment is accepted at check-in for the full amount of stay. When booking 3 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUB

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 7738 reviews
Cleanliness: 9.1
Service: 8.4
Location: 9.5
Room Quality: 8.2
Amenities: 7.7
Value for Money: 8
Food and Beverage: 9.6
Overall Experience: 9.1
S
Sébastien • couple • fr
10
2026-11-07 • via Nuitee
G
Gerard • family_with_children • gb
4
Disappointed
Cons:

The fact that I had requested a twin room and paid for it but was told on arrival that it was not available.

2026-11-07 • via Nuitee
J
Jeanean • couple • us
5
Although the hotel was nice I don't think I would stay there again because of all the noise
Pros:

My room was clean and the staff was helpful. However, my friends who were staying on the 6th floor had a horrendous experience with terrible noise. They were promised a refund and did not get it.

Cons:

I am very dissappointed that my friends did not get the refund they were promised. They were on the 6th floor and the noise from some kind of unknown source was unbearable. They asked for a change of room and were told there were no other rooms available. Because they could not change their room they were told they would not be charged for the stay. This did not happen and they were charged anyway. I think the manager should reimburse my friend.

2026-11-06 • via Nuitee
Z
Zicheng • couple • ie
10
2026-11-06 • via Nuitee
A
Anderson • family_with_children • ie
6
Pros:

Location

Cons:

Staff is very slow, not cooperative specially checking in

2026-11-06 • via Nuitee
A
alessandro • couple • it
10
Tutto ok
Pros:

Pulita

Cons:

Tutto ok

2026-11-06 • via Nuitee
L
Lorraine • family_with_children • gb
10
Pros:

The staff were welcoming and friendly.

Cons:

The plates needed to be warmed up for the breakfast, or a microwave to warm it up a bit.

2026-11-06 • via Nuitee
M
Merle • family_with_children • ee
9
Pros:

Everything went well and was good - aircoach, bus stop, location, breakfast, storing the luggage, early check out, friendly staff.

Cons:

It would be nice to have a mini-fridge. ;-))

2026-11-05 • via Nuitee
M
Michele • couple • fr
9
agréable
Pros:

super emplacement , pratique pour visiter les attractions principales

2026-11-05 • via Nuitee
T
Tracy • family_with_children • us
8
Pros:

Nice place

Cons:

Hard to drive to, parking was bad

2026-11-05 • via Nuitee
L
Li • couple • au
10
2026-11-05 • via Nuitee
L
Li • couple • au
9
2026-11-05 • via Nuitee
V
Valerie • couple • gb
10
Relaxin and comfortable
Pros:

Comfort, location, staff

Cons:

I liked everything but would have liked some bottled water in the room plus a vanity magnified mirror in the bathroom

2026-11-04 • via Nuitee
D
Denise • couple • dk
8
2026-11-04 • via Nuitee
S
Susan • couple • gb
8
2026-11-03 • via Nuitee
B
Bernadette • family_with_children • ie
10
Pros:

Everything

Cons:

Nothing

2026-11-03 • via Nuitee
A
Antonia • couple • it
9
Comfort nel cuore di Dublino
Pros:

Posizione super centrale

2026-11-03 • via Nuitee
V
Vanessa • couple • sm
8
2026-11-03 • via Nuitee
K
Kirt-Ende • extended_group • ee
9
2026-11-03 • via Nuitee
I
Ivan • couple • us
10
2026-11-03 • via Nuitee