Urban Travellers Hotel

Hotels
•
Independent
7.2 (114 reviews)
2867 P. Zamora Street, Pasay, Manila, 1300 , Pasay , PH
63-2-8321644

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Facilities

Full-service spa
Newspapers in lobby (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Wheelchair accessible
Elevator
Safe-deposit box at front desk
Full-service spa
Free self parking
See all facilities

Review Highlights

Pros:
Friendly staff
Billiards available
Cons:
Poor cleanliness
Unsafe location
Inadequate room quality
Poor value for money

Categories

Cleanliness
4.79
The reviews indicate serious cleanliness issues, such as poop running down the toilet.
Service
10
Staff is friendly and provides good customer service.
Location
7.76
The area is mentioned as unsafe, with risks of pickpockets.
Room Quality
5.8
The rooms are described as old and worn, with inadequate facilities.
Amenities
7.75
Billiards available on the 8th floor is the only mentioned amenity.
Value for Money
4.78
Guests feel the price is much higher than the value received.
Food and Beverage
8.94
Not mentioned in reviews; assigned the target overall rating.
Overall Experience
7.79
Overall experience is marked by significant issues but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:54

Property Description

Discover an oasis of comfort and convenience at Urban Travellers Hotel in Pasay, where relaxation meets modern amenities.

Indulgent Spa Services
Unwind at our full-service spa, offering a variety of rejuvenating massages that promise to refresh your mind and body after a day of exploring the vibrant city.

Exceptional Dining Options
Savor delectable dishes at our on-site restaurant, or indulge in the convenience of 24-hour room service to enjoy meals in the comfort of your room. Join us at the bar/lounge for a perfectly crafted cocktail to round off your day.

Prime Location & Amenities
Nestled within minutes of iconic attractions like SM Mall of Asia and City of Dreams Manila, our hotel features air-conditioned rooms with premium amenities, complimentary Wi-Fi, and a 24-hour front desk to ensure your stay is seamless.

Book your unforgettable stay with us today!

Important information:

  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.2
Based on 114 reviews
Cleanliness: 4.79
Service: 10
Location: 7.76
Room Quality: 5.8
Amenities: 7.75
Value for Money: 4.78
Food and Beverage: 8.94
Overall Experience: 7.79
J
Joel • couple • ph
7
2026-05-19 • via Nuitee
G
Gerald • solo_traveller • ph
4
2026-05-10 • via Nuitee
A
Artur • couple • de
5
Cons:

Reception desk was not so friendly .

No hallo , no goodbye answer

2026-05-05 • via Nuitee
F
Frank • family_with_children • de
4
2026-05-05 • via Nuitee
A
Antwan • couple • us
10
Pleasent and welcoming
Pros:

Nice, front desk were sweet.

Cons:

Wish the pool hours were longer

2026-05-04 • via Nuitee
M
Mealord • family_with_children • de
8
gut
Pros:

Das Zimmer ist alt. Von 2013 bis 2019 war das Zimmer noch schön.
Das Frühstück war gut, aber nicht mehr so wie früher.
Die Lage ist die beste.

Cons:

Das Zimmer ist alt und das bad.

2026-04-30 • via Nuitee
M
Mealord • family_with_children • de
8
Zufrieden
Pros:

Die Lage

Cons:

Das Altes Zimmer

2026-04-30 • via Nuitee
M
Marite • extended_group • lv
6
Pros:

The location was ok and coresponded to description and pictures.
It felt as a half appartment building, and maybe it is common for Asia. The building has solid walls, so we never heard any neighbours, even though they were there. Old corridors gave away a bit of a backroom feeling.

Cons:

It was old, old fashioned in a good way, but with a layer of old dust on every piece of the building and furniture. It was clean, but old in terms of furniture, interior, bathroom equipment, air conditioner, everything. And for some reason we didn’t pay attention to availability of hot water, when booking- there was no hot water. Breakfast wasn’t worth it, and we had couple of cockroaches in every room (we had booked 3).

2026-04-30 • via Nuitee
M
Matt • family_with_children • us
4
Pros:

Bad location

Cons:

Lack of late night amenities

2026-04-25 • via Nuitee
M
Marisa • extended_group • gb
7
It’s not too bad,the location is ok
Pros:

Value for money

Cons:

The sink top is falling apart,it’s just basic hotel

2026-04-25 • via Nuitee
B
Barry • solo_traveller • au
5
Urban was suited for a bed for the night.
Pros:

The staff were very accommodating and polite even though I checked out early due to personal reasons. The upstairs bar was a good meeting place but didn't know about it initially. Staff there were also very good. Right alongside a small Mall was handy.

Cons:

Simply I was not suited to the level I thought I would have, and that was my mistake in selection.

The room was sparse without any facility to boil a jug of water and no refrigerator, etc. I didn't check it out and did not realise it until the next morning. The staff did, however, try to make it as easy as possible.

Breakfast was included. However, it was very local cuisine and respectfully was very controlled portions etc.

Making decisions on photos from the internet can do this to overseas patron. It did have a bath which I was seeking, but the hot water supply was very limited.

It was not for me. However, it might suit the needs of some who were overnighters and just wanted a place to lay down. It was certainly priced accordingly. Very grateful for staff assistance.

2026-04-23 • via Nuitee
G
GLENDA • family_with_children • it
7
We have a nice stay ..my niece and her family have a nice time in the pool ..we have a nice breakfast
Pros:

It’s very close from Airport

Cons:

The room and bathroom is not really clean enough ..the shower

2026-04-17 • via Nuitee
M
Maritess Paz • family_with_children • gb
3
2026-04-16 • via Nuitee
J
Josef • couple • cz
4
Na přespání po dlouhém letu stačí. Jinak
Pros:

Nic

Cons:

Všechno včetně jídla

2026-04-15 • via Nuitee
M
Marina • solo_traveller • au
2
Poor \
Pros:

Nothing!

Cons:

The pick up and drop off are very expensive normally hotel are free for drop off and pick up. They charge so expensive but the hotel is not great. The air-conditioning is so noisy and the shower are broken.

2026-04-14 • via Nuitee
M
Marina • solo_traveller • au
1
2026-04-14 • via Nuitee
J
Judy Ann • couple • pt
6
2026-04-06 • via Nuitee
G
GLENDA • family_with_children • it
7
We enjoy stay ..with my nice enjoying the pool and and they enjoying the night music
Pros:

Clean a bathroom and sink

Cons:

Staff is friendly and gentle

2026-03-29 • via Nuitee
R
Roger • solo_traveller • us
8
Pros:

Accessibility to where I want to go.

Cons:

Not that clean and hype place to stay but you got your value for money.

2026-03-28 • via Nuitee
M
Marie-Line • family_with_children • fr
2
Les photos du descriptif ne reflètent pas ce qu’on trouve sur place, allez voir ailleurs
Pros:

Petit-déjeuner correct, sans plus

Cons:

Emplacement de l’hôtel très curieux et dans un quartier glauque, accessible uniquement par les connaisseurs. Cafards et autres bêtes dans une des chambres, bruit épouvantable dans une autre, bref nuit horrible.

2026-03-28 • via Nuitee