S Hotel and Residences

Hotels
Independent
8 (20 reviews)
827 M Velez st, Cebu City, 6000 , Cebu , PH

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Breakfast available (surcharge)
Safe-deposit box at front desk
Free newspapers in lobby
Tours/ticket assistance
Free self parking
Airport transportation - pickup (surcharge)

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 02:29

Property Description

Luxurious Amenities
Indulge in onsite massages and enjoy complimentary wireless internet access during your stay at S Hotel and Residences.

Dining Experience
Savor a delightful meal at the hotel's restaurant and kickstart your day with a cooked-to-order breakfast for a fee.

Convenient Facilities
Benefit from a range of facilities such as complimentary newspapers, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle and free self-parking are also available.

Plan your stay at S Hotel and Residences, situated in Cebu's Guadalupe area, for easy access to popular attractions like Ayala Center and Colon Street. Book now for a memorable experience!

Important information:

  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 20 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
D
Dan family_with_children us
7
2026-06-17 via Nuitee
E
Elizabeth solo_traveller au
9
2026-05-21 via Nuitee
R
Reina Rose couple au
6
2026-01-06 via Nuitee
J
James family_with_children ph
10
2026-01-02 via Nuitee
M
Manolito family_with_children ph
10
Pros:

Free room upgrade

Cons:

The difficulty of getting a taxi in the area. Not the hotel 's fault.

2025-12-25 via Nuitee
R
renato couple ph
9
2025-12-10 via Nuitee
L
Lover family_with_children de
10
2025-11-11 via Nuitee
B
Burgos couple ph
6
Pros:

Location

Cons:

I was booked 2 beds 1 full bed and 1 is king bed but gave me 2 twin beds

2025-11-09 via Nuitee
R
Raphael couple ph
10
2025-11-06 via Nuitee
J
Jose family_with_children ie
7
Pros:

Location and reasonable price

Cons:

Television inside the room did not work. the cable was not working either.

2025-10-16 via Nuitee
C
Cuiqing solo_traveller cn
1
Cons:

I forgot to return the deposit. I contacted the hotel through booking, but they didn't reply. I pressed it but it was not returned.

2025-10-03 via Nuitee
A
Anna family_with_children es
8
Pros:

Location views

2025-09-30 via Nuitee
T
Teodocio family_with_children ph
9
2025-07-09 via Nuitee
R
Ritche family_with_children ph
10
Very relaxing
Pros:

Clean and the amazing staff

Cons:

Nothing

2025-07-01 via Nuitee
E
Edmar young couple ph
9
Superb
2025-04-03 via Nuitee
F
Francis family with young children ph
8
Very good
2025-02-21 via Nuitee
F
Freddie family with young children us
10
Exceptional
Pros:

I had made a reservation for a standard room. When I arrived at the property to check in, there was a problem with the room so instead of a long hassle, my room was upgraded immediately to the deluxe room. Talk about wonderful customer service!

2025-01-08 via Nuitee
S
Segovia young couple ph
9
Superb
Pros:

Cleanliness and good staff

2024-09-17 via Nuitee
R
Robert and Marie family
8
Pros:

They are doing renovation at the hotel and they start early in the morning. They woke us up every day of our stay. Nothing is free: water, fridge or microwave all have additional charges.

2024-06-23 via Nuitee
C
Chih-sheng
10
Cable needs improvement
Pros:

Cable has lots of TV programs,however,
the cable signal is terrible. I cannot watch a show without constant disturbance.

2024-02-10 via Nuitee