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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Canoeing
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Bowling
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Casino
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Grocery deliveries
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Allergy-free room
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Snack bar
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Vending machine - snacks
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Kid-friendly buffet
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Shuttle service (free)
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Airport shuttle (free)
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Stand-up comedy
Review Highlights
Categories
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Property Description
Modern Comforts and Convenience
Located in Grande Prairie, Encore Suites by Service Plus Inns provides a 3-star experience with a fitness centre, shared lounge, and terrace. The property boasts a casino, barbecue facilities, and a range of amenities including a 24-hour front desk, airport transfers, an ATM, and free property-wide WiFi.
Luxurious Room Features
Each guest room is equipped with air conditioning, a flat-screen TV, fridge, coffee machine, and a private bathroom with free toiletries. With thoughtful touches like a desk, shower, and bed linen, guests are ensured a comfortable stay.
Leisure and Business Facilities
Guests can partake in various activities like fishing, canoeing, and cycling in Grande Prairie. The hotel also offers a business centre, vending machines, and a selection of snacks and drinks for added convenience.
Book your stay at Encore Suites by Service Plus Inns for a memorable experience in Grande Prairie.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 50
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
Always a pleasant stay.
No business center
Staff are always very friendly
The elevator, room and floor we stayed on all smelled strongly of old cigarette smoke. It was so bad it made it hard to stay in the room. Had to open the windows at night to help get rid of the smell of the room. We did mention it to the front desk staff and they said they'd look into it.
Es war super sauber und das Personal war sehr freundlich
Clean, comfortable, room with good breakfast. Staff were very friendly. Close to everything we needed. Free day to access parking
Can't think of anything
Staff were very helpful.
It was a trial to turn off the air conditioning. There weren’t instructions on how to do that.
All good
Reasonable price, clean facilities, convenient area of town, friendly staff.
Better (more) lighting in the bathroom.
Location is great, breakfast was decent - room TV choices are very good. Lots of charging facility in the room. We liked this a lot compared to other places in Grande Prairie.
Minor comment but breakfast eggs could certainly have been a bit better.
Quiet, location and staff
It is quiet, best location, lovely staff.
I only wish that hotels in Canada would offer better quality breakfast. It is not only this hotel. Traveling a lot you see countries that offer the best breakfasts. It’s just a Canadian standard that could be different and make this hotel stand out.
We wanted to reach out to Management and let them know of their exceptional
employee Mae. We were checking out of the Encore suites by Service Plus on
July 5th, we checked out early at 6am to get home to Edmonton. When we got
to our vehicle we saw that a vehicle had boxed us in and we were unable to
get out of the stall to leave. We went back in to let them know if they
could get ahold of the person to have them move their vehicle so that we
could leave.
Mae was so empathetic and resourceful she worked tirelessly to help find the
guest to have them come move their vehicle so that we would be able to get
out of the stall. I was so impressed with how respectful she was with
everyone and her skills of being able to solve our problem with limited
resources as guests are not required to leave vehicle information and
license plates!
She is a Rockstar!!! Within the hour she had found the person and they came
down and moved their vehicle and we were able to get on our way.
Thank you so much Mae! Hope to see you again next time we come to stay.
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