Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Hiking
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues mentioned
Room decor can be inconsistent

Categories

Cleanliness
7.89
Some issues mentioned regarding cleanliness, such as mould and limescale.
Service
9.86
Staff is consistently described as friendly and helpful.
Location
9.4
Great location emphasized in multiple reviews.
Room Quality
8.35
Mixed reviews on room quality; some rooms were quirky and well-decorated.
Amenities
9.38
Complimentary snacks and unique features like a vinyl player add value.
Value for Money
8.34
Some guests felt it was slightly pricey but enjoyable.
Food and Beverage
9.39
Breakfast and bar services received high praise.
Overall Experience
9.36
Positive overall experiences noted by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:22

Property Description

Luxurious Boutique Accommodation
No.15 Great Pulteney, a charming townhouse hotel in Bath, offers individually designed rooms with bespoke wall art, Hypnos Lansdowne Cashmere beds, and Nespresso coffee machines.

Gourmet Dining and Relaxation
Guests can savor a variety of breakfast options, from continental to full English, and unwind at the onsite bar with specialty coffees and cocktails.

Pampering Spa Experience
Indulge in beauty and massage treatments at the hotel's spa for a truly relaxing stay.

Book your stay at No.15 Great Pulteney for a luxurious and rejuvenating experience in the heart of Bath.

Important information:

Pets can be accommodated for GBP 25 per night, subject to availability and by prior arrangement. Small Guest Rooms cannot accommodate pets.

Public parking is available for an additional charge of GBP 25 per day. Parking is subject to availability due to limited spaces.

Please note that for bookings of more than two rooms, their location cannot be guaranteed to be next to each other.

Children must be accompanied by an adult.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Location

Guest Reviews

9
Based on 2169 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
H
Heidi Laursen Habel • family_with_children • au
4
Cons:

Beautiful hotel, but our room was a major disappointment

We had been really looking forward to our stay at No. 15 by GuestHouse Bath, especially because we were on a special mother-and-daughter trip. I had chosen this boutique guesthouse because the rooms shown on the website looked so beautiful and full of character, and I had hoped it would be a special surprise for my daughter.

The service, however, was very good. The staff were friendly and extremely helpful, particularly with parking and storing our luggage. We also really enjoyed the new cocktail bar, which is cosy and has a lovely atmosphere.

Unfortunately, we were very disappointed with our Guest Room.

The website describes the rooms as “Luxury Rooms at No. 15 Bath”, with eclectic design, artwork, beautiful wallpaper and individual character. This was a big part of why I chose the hotel.

Our room on the third floor was very different from what we had expected. It had a very low ceiling, bare walls with no artwork or wallpaper, and very little of the character or luxury we had associated with the hotel from the website. Most disappointing of all, the paint on the wooden floor was peeling badly, so it came off onto our feet and socks.

I completely understand that rooms can vary and that not every room can look exactly like the photographs. However, there was such a difference between the room we were given and the impression created by the website that it was difficult not to feel disappointed.

For a special mother-and-daughter trip, this was particularly upsetting. I had deliberately chosen No. 15 because I wanted the stay itself to feel special, and I was hoping for the beautiful, quirky and luxurious atmosphere that the hotel presents in its photographs and description.

The staff and common areas were lovely, but unfortunately our particular room did not live up to the expectations created by the hotel’s presentation. For us, the room made a significant difference to the overall experience.

2026-09-19 • via Nuitee
G
Gareth • couple • gb
10
2026-09-18 • via Nuitee
K
Karen • couple • gb
7
It was ok
Pros:

Location close to centre

Cons:

Room decor stripped walls made it look cheap

2026-09-18 • via Nuitee
G
Gareth • extended_group • gb
10
2026-09-18 • via Nuitee
M
Mastrolilli • family_with_children • be
9
Magnifique
Pros:

L’hôtel est particulièrement bien situé. Proche du centre et sur une magnifique avenue. Le personnel est très sympathique et à l’écoute des clients. La chambre était petite, mais très propre et cosy.
Les plats servis au petit-déjeuner étaient très bons.

Cons:

Nous aurions apprécié un peu plus de choix pour la partie buffet du petit-déjeuner.

2026-09-18 • via Nuitee
J
Jackie • couple • gb
10
Great hotel. Would definitely recommend.
Pros:

We had a lovely time.
Our room was beautiful and the staff were really kind and helpful.

2026-09-17 • via Nuitee
M
Mick • couple • gb
10
Nice touches like the record player
Pros:

Location and the quirkiness

Cons:

Nothing

2026-09-17 • via Nuitee
R
Riann • couple • gb
10
Beautiful hotel, great location and comfortable rooms
Pros:

The rooms were nice and beds very comfortable. Nice to have air con. The breakfast was also very good. Bar was great too! Special thank you to Matilda at reception. She was very friendly and helpful. All the staff were nice actually.

Thank you for a nice stay. We will stay there again.

Cons:

Not all rooms came with a bathtub.

2026-09-16 • via Nuitee
D
DEAN • couple • gb
10
A lovely place to stay for a special occasion
Pros:

Everything

Cons:

Nothing

2026-09-15 • via Nuitee
K
Katherine • couple • gb
5
Good marketing over substance- not worth paying more than budget prices for
Pros:

Good location
Very helpful staff

Cons:

This was quite a disappointing stay. I feel like the hotel has good marketing but really doesn’t follow through on attention to detail. The hotel felt quite shabby and in need of renovation- lots of stains on the hallway carpets. The room was fine but not very well designed or cohesive- lots of visible wires and PAT test stickers, shabby record for record player. A lot of mould buildup in shower grouting and on shower screen.

2026-09-15 • via Nuitee
F
Fabricius • couple • gb
8
From the moment we arrived to our departure it was home from home.
Pros:

Hotel location is superb. Parking is by meter close by. Very friendly staff including Matilda on reception. Good breakfast and comfortable bar for refreshments during the day.
Comfortable room, with great bed and bed linen. Small bathroom and adequate shower.

2026-09-14 • via Nuitee
A
Aline • solo_traveller • ch
9
Séjour parfait dans la magnifique ville de Bath
Pros:

L'hôtel est très mignon, la chambre particulièrement cosy, avec une décoration rétro assez originale. Le spa est juste fabuleux ! J'ai pu profiter d'un massage exceptionnel. Le quartier est au calme et très proche du centre. C'était ressourçant de séjourner là-bas. La machine à café est appréciable. Le coin pantry est agréable, même s'il était vide le matin. Ils ont accepté de me laisser une heure de plus la chambre pour profiter pleinement de mon massage, merci. Aucun souci pour laisser les bagages en consigne.

Cons:

Les portes se ferment difficilement, impossible de le faire sans bruit. Il manque un petit extérieur.

2026-09-14 • via Nuitee
E
Ela • extended_group • tr
8
Harika
Pros:

Konum temizlik personel çok iyiydi.

Cons:

Barda kokteyllerin methini duymuştuk, çok kötüydüler.

2026-09-14 • via Nuitee
F
Federica • family_with_children • de
9
2026-09-13 • via Nuitee
S
Sandra • family_with_children • cl
8
Realmente cerca de todo
Pros:

La ubicación es ideal realmente donde uno debe estar. La pieza súper buena también.

Cons:

Si me gustó, pero deberían mejorar las áreas comunes, ya que las alfombras de los pasillos están viejas y sucias.

2026-09-12 • via Nuitee
S
Steven • couple • us
10
Perfect Stay!
Pros:

This is our third time staying at Guest House in Bath. The team on site were lovely, helpful, generous with information and recommendations. Really loved staying here again plus the bed is divine! Perfect location too!

Cons:

All great!

2026-09-11 • via Nuitee
S
Stéphane • couple • ch
9
Bel hôtel dans une maison victorienne au centre-ville
Pros:

La chambre et sa salle de bains très grandes, le petit-déjeuner, la possibilité de se parquer et la proximité de la vieille-ville

Cons:

La propreté pourrait être améliorée surtout dans les communs, la chambre était très humide le matin

2026-09-11 • via Nuitee
K
Kirstie • solo_traveller • gb
10
Staying here may have been a mistake... For all the right reasons!
Pros:

After our (2nd!!) flight was cancelled and we'd waited in the airport for 7hrs before being told they couldn't find us a hotel, No 15 was really a beacon in the darkness! We actually feel so thankful that we were kept waiting so long, because otherwise we might never have stayed here - we'd have found something closer.
From the moment our taxi pulled up we were greeted warmly into the most beautiful reception area and I knew we'd been extremely lucky.
The man who met us was exceptionally kind and friendly and genuinely made us feel like we had arrived home. His easy, but informative manner was just perfect! What a genuine asset he is to your guesthouse.
From the stunning entrance, to the most comfortable of rooms, glorious complimentary toiletries to a 'help yourself' pantry we couldn't fault a thing.
I feel that any other accommodation will pale in comparison to how we felt at No 15, so we may have shot ourselves in the foot by staying here! Despite all our recent travel woes we are already planning to come back to Bath and will absolutely be staying at No 15.

Cons:

Leaving. We could have stayed forever!

2026-09-09 • via Nuitee
C
chiara • couple • it
8
Ottima posizione . da migliorare la colazione
2026-09-09 • via Nuitee
T
Torbjørn • solo_traveller • no
5
Sentralt med god frokost.
Pros:

Sentralt beliggende

Cons:

Bodde i øverste etasje, uten rømningsvei skulle det oppstå brann.

2026-09-09 • via Nuitee