Waldorf Astoria Washington DC

We had a great stay at the Waldorf Astoria Washington DC. The room was absolutely stunning, and the service was outstanding from start to finish. Everyone we talked to at the front desk, bartenders, and concierge desk was friendly and welcoming, and they went out of their way to make sure we had everything we needed. This will be a must stay for us again on our next visit to DC.

Everyone knows what a beautiful property The Old Post Office is, and expects it to be stunning, but I would say its best asset is its staff. Each and every employee that I have met or interacted with has been just wonderful. Housekeeping is some of the best I’ve ever had. All the little things they notice and did to make my stay even more comfortable is seen and appreciated, from carefully wrapping my device cords into neat bundles, to noting which coffee pods I drank, then leaving me extras of those, to noting my friend used the creamers, so more of those appeared, to placing cloths on my bathroom counter if I left an item out, to the lovely people who would bring my breakfast in the morning, to the very helpful front desk, restaurant wait staff, and valets. They make you feel like treasured guest. I am and will continue to be a loyal Hilton customer.

The customer service at the Waldorf Washington DC was exceptional. Marcos (from Serbia) our bartender was so personal, and kind and provided great customer service.

Outstanding stay and I’d like to thank all of the team and especially at the front desk Najey, Faizan and the all of the bell guys they were very helpful
This hotel have the best team of operations ever
God bless you all

The very best hotel I stay at! (And I’ve stayed at many!!)

Everything was absolutely beautiful. The room was breathtaking and the location is perfect.

If I could give this hotel an 11 out of 10, I would. From the moment I checked in and was greeted by the kindness of Aleksandar and the entire front desk team to my spectacular room (so incredibly memorable and iconic!) and the delicious breakfast everyone went above and beyond to make sure the experience was top notch. Location is wonderful for tourism and the hotel is beautiful and historic. It is the team that works there that makes it so special and the reason that I will always come back to stay at this wonderful location. Thank you again for the great experience!

Hotel is unique and beautiful. The atrium is stunning. Great bar, great staff. Room was spotless and excellent.

Our room was spacious with a stand alone gorgeous tub. Service was pretty good- for example had to ask for bath salts or anything ‘extra’. Would like for breakfast menu to have more options and the peacock restaurant is lacking in ambiance and not very comfortable for dining. The food however was pretty good. The main attraction is the location - walking distance to so much. The bellmen were all very helpful and friendly.
For Hilton top tier level having $25 per guest for breakfast doesn’t even cover the cost - felt this was very stingy which why I felt the food was just ok!

This Waldorf lives up to expectations. Service, ambiance, rooms, restaurants, Peacock Alley. You will not be disappointed. For an employee that goes above and beyond, seek out Anteneh! See you soon WA DC!

The Waldorf Astoria Washington DC was the perfect way to start our vacation, and it exceeded our expectations in every way.

From the moment we arrived, the service was absolutely outstanding. Every interaction we had—from the bellmen to the front desk staff to the team at the bar—was warm, professional, and genuinely welcoming. It’s rare to find a hotel where every employee consistently delivers such a high level of hospitality, but that was certainly the case here.

We spent our first evening enjoying drinks and appetizers at the bar, and it was fantastic. The atmosphere was elegant and inviting, the food and cocktails were excellent, and the service was top-notch. It was the perfect place to unwind and begin our trip.

Check-in was seamless, the bellmen were attentive and helpful with our luggage, and the entire staff made us feel like valued guests throughout our stay. The hotel itself is stunning, blending historic grandeur with modern luxury, but what truly sets this property apart is the people who work there.

The Waldorf Astoria Washington DC delivered exactly the kind of experience you hope for when staying at a luxury hotel. It provided a memorable start to our journey, and we wouldn’t hesitate to stay here again. Highly recommended for anyone looking for exceptional service, beautiful accommodations, and a truly first-class experience in Washington, DC

Stayed here for one night. The room is extremely well-lit and impressive with the high ceilings and windows. It was very clean. Wifi was fast and reliable. The location is convenient for the attractions on the National Mall, as museums are just one street away. There was only a low hum of traffic from the street outside (not bothersome); there was no noise from other rooms.

The gym is large with a variety of machines and plenty of bottled water, as well as some fruit. The breakfast at the restaurant (Peacock Alley) is good but quite expensive even for the quality.

Overall, the stay was excellent but worth checking if there are other comparable options at a potentially much lower price point.

Location
Part of the service
Receptionists staff are amazing

Absolutely fabulous
Nayib at the front front desk is top notch
He is eextremely helpful
High end without being to gaudy
Rooms amazing
But the staff is what made the whole experience so great
From the first meeting at the front door to the Front desk to room service just a amazing experience.

I left the JW Marriott in Washington to move to the Waldorf Astoria because their attention to detail was just so much better although I the Marriott. Their staff was not able to answer questions and give me the service I needed at the Waldorf Astoria we were welcomed at thedoor by Brian who said welcome home and I knew at that moment I would never stay any place else again when I am in DC I of course had a lovely dinner and a lovely lunch at the Peacock restaurant and did some shopping with mahi at the gift shop and it was the most delightful experience not only did she help me find gift for my husband, but she was so delightful more than delightful. She is now a newfound friend forever so if you’re reading this long review your wise and you spend your money wisely because you love good service and excellence if that’s the case I recommend highly that you stay at Waldorf Astoria.