ibis Cartagena Marbella

Hotels
•
ibis
8 (3815 reviews)
Avenida Santander # 47-90 Marbella , Cartagena de Indias , CO
+57 605 6932424

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Mediocre food quality

Categories

Cleanliness
6.96
Consistent negative remarks about cleanliness and maintenance.
Service
8.93
Generally positive notes on staff friendliness, although some reports of inconsistency.
Location
9.47
Many reviews highlight the excellent location near attractions.
Room Quality
7.42
Mixed feedback on room condition, with mentions of maintenance issues.
Amenities
8.45
Sufficient amenities mentioned, though lacking in variety.
Value for Money
7.91
Comments suggest mixed value perceptions, though some found it fair for the price.
Food and Beverage
6.46
Repeated remarks about poor quality of breakfast and limited options.
Overall Experience
8.43
General satisfaction noted, but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:43

Property Description

Modern Comfort in Cartagena de Indias

Convenient Location: Situated just 2.8 km from Cartagena's Modern Art Museum, Ibis Cartagena Marbella offers a central location near Bolivar Park and the Convention Centre.

Well-Equipped Rooms: Enjoy air-conditioned rooms with essential amenities such as a desk, flat-screen TV, and private bathroom, ensuring a comfortable stay.

On-Site Facilities: Indulge in the convenience of a restaurant, bar, terrace, and business centre, all complemented by a 24-hour front desk and free WiFi.

Experience modern comfort and convenience at Ibis Cartagena Marbella. Book now for a memorable stay in Cartagena de Indias.

Important information:

Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

8
Based on 3815 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 8.43
B
Betty • family_with_children • co
9
Pros:

La ubicación y la atención del personal.

Cons:

Que el piso de la habitación estaba con arena.

2026-11-06 • via Nuitee
B
Barros • extended_group • br
10
Ótimo custo benefício
Pros:

Muito boa

Cons:

Gostei de tudo

2026-11-04 • via Nuitee
Óscar • solo_traveller • co
9
Excelente opción
Pros:

Siempre es una gran opción para una estadía tranquila, de trabajo

2026-11-03 • via Nuitee
J
Jaime Ulises • couple • co
8
AGRADABLE EL SITIO Y CERCA AL CENTRO HISTORICO
Pros:

DESAYUNO Y UBICACION. CERCA DEL CENTRO HISTORICO

Cons:

TODO BIEN

2026-11-03 • via Nuitee
D
Daniela Sadia • couple • co
1
2026-11-02 • via Nuitee
S
SANDOVAL VIDAL • couple • co
10
LA UBIACION Y LA ATENCION EXCELENTE
Pros:

EXCELENTE UBICACION

Cons:

TODO MUY BIEN

2026-11-02 • via Nuitee
S
Sebastian • family_with_children • co
7
2026-11-02 • via Nuitee
I
Indira • solo_traveller • co
8
2026-11-01 • via Nuitee
A
Alvarez Fontalvo • family_with_children • co
10
Pros:

El Cuarto

Cons:

Todo estuvo de maravilla

2026-11-01 • via Nuitee
M
Maria • couple • co
10
Excelente hotel para corta estadía
Pros:

La ubicación es excelente

Cons:

Que no tiene piscina

2026-10-31 • via Nuitee
M
Martha • solo_traveller • co
10
2026-10-30 • via Nuitee
E
Eisher • extended_group • pa
10
2026-10-27 • via Nuitee
C
carlos • family_with_children • co
9
2026-10-26 • via Nuitee
L
LUIS FERNANDO • solo_traveller • co
7
Mejoramiento en procesos e indicadores de gestion para optimizacion de calidad en el servicio
Pros:

Desayuno Buffet variado

Cons:

La falta de mantenimiento en la puerta de entrada a la habitacion 2206, pues estaba desajustada y presentaba dificultad en su apertura y ajuste. Asi mismo el baño presentaba olor a moho por humedad.

2026-10-25 • via Nuitee
J
John • family_with_children • cl
9
2026-10-25 • via Nuitee
R
Reyes • couple • co
6
No estuvo mal Pudo ser mejor si incluyera el desayuno
Pros:

Muy tranquilo

Cons:

No era claro el servicio del desayuno y no estaba incluido e inicialmente me cobraron de más

2026-10-25 • via Nuitee
J
Jose Mauricio • couple • co
10
2026-10-23 • via Nuitee
R
Ricardo • solo_traveller • co
1
Cons:

La falta de organización y que me tuvieran que llevar a otro hotel por supuestamente falta de disponibilidad

2026-10-22 • via Nuitee
J
Juan Azael • family_with_children • mx
10
Pros:

Ubicación, vista, atención del personal.

Cons:

No tengo quejas u observaciones adicionales.

2026-10-21 • via Nuitee
J
Jonathan • family_with_children • es
8
2026-10-20 • via Nuitee