ibis Cartagena Marbella

Hotels
ibis
8 (3710 reviews)
Avenida Santander # 47-90 Marbella , Cartagena de Indias , co

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Mediocre food quality

Categories

Cleanliness
6.96
Consistent negative remarks about cleanliness and maintenance.
Service
8.93
Generally positive notes on staff friendliness, although some reports of inconsistency.
Location
9.47
Many reviews highlight the excellent location near attractions.
Room Quality
7.42
Mixed feedback on room condition, with mentions of maintenance issues.
Amenities
8.45
Sufficient amenities mentioned, though lacking in variety.
Value for Money
7.91
Comments suggest mixed value perceptions, though some found it fair for the price.
Food and Beverage
6.46
Repeated remarks about poor quality of breakfast and limited options.
Overall Experience
8.43
General satisfaction noted, but significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:43

Property Description

Modern Comfort in Cartagena de Indias

Convenient Location: Situated just 2.8 km from Cartagena's Modern Art Museum, Ibis Cartagena Marbella offers a central location near Bolivar Park and the Convention Centre.

Well-Equipped Rooms: Enjoy air-conditioned rooms with essential amenities such as a desk, flat-screen TV, and private bathroom, ensuring a comfortable stay.

On-Site Facilities: Indulge in the convenience of a restaurant, bar, terrace, and business centre, all complemented by a 24-hour front desk and free WiFi.

Experience modern comfort and convenience at Ibis Cartagena Marbella. Book now for a memorable stay in Cartagena de Indias.

Important information:

Based on local tax laws, all Colombian citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately. To be exempt from this 19% additional fee (IVA) only when receiving a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country; Exemption only applies to room package rates (accommodations). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that in accordance to 679 of 2001 Colombian Law, Law 1336 de 2009 and 3840- 2009 resolution, sexual exploitation of children is illegal. Therefore, every children from ages 0 to 17 must present a valid ID and birth certificate along with the parents ID to verify their relationship. If the minor is not accompanied by his or her parents, the accompanying adults must have a written and authenticated authorization along with the previously mentioned documentation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3710 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 8.45
Value for Money: 7.91
Food and Beverage: 6.46
Overall Experience: 8.43
C
Chavez couple sv
10
Hospedaje exelente
Pros:

Todo estuvo excelente

2026-05-29 via Nuitee
A
Adalberto Dos solo_traveller br
10
Excelente
Pros:

Conforto

Cons:

Nada

2026-05-26 via Nuitee
solo_traveller co
9
2026-05-26 via Nuitee
H
Hector solo_traveller us
3
2026-05-24 via Nuitee
J
Jorge family_with_children co
6
Pros:

La vista al exterior. Espectacular.

Cons:

Bajo mantenimiento de las instalaciones.
Cuartos, aire, baños, duchas.
Mejorar mchisimo la playa del frente.

2026-05-22 via Nuitee
H
Hugo couple co
7
2026-05-21 via Nuitee
V
Veronica solo_traveller co
8
2026-05-20 via Nuitee
M
Mauricio couple co
10
2026-05-20 via Nuitee
E
Enrique family_with_children pe
10
Ideal para dormir unas horas
Pros:

Ubicación cerca al aeropuerto

2026-05-20 via Nuitee
G
George Steven couple co
8
2026-05-19 via Nuitee
L
Luis Jaime solo_traveller co
9
Pros:

Desayuno y precio

Cons:

Se fue la luz y la planta no servía

2026-05-17 via Nuitee
A
ANYELITH solo_traveller co
7
Pros:

La amabilidad y buen servicio del personal, especialmente en el restaurante

Cons:

Habitación con vista al mar no se disfruta porque las ventanas son muy altas. Me imaginé que tendría puerta ventana .
Adicionalmente el desayuno pago es básico, igual al del bufete

2026-05-17 via Nuitee
L
Luis Fernando solo_traveller co
9
muy satisfecho
2026-05-16 via Nuitee
J
Jessica solo_traveller us
6
2026-05-15 via Nuitee
R
Raul jhefferson solo_traveller pe
5
Pros:

La ubicación

Cons:

Para el costo, no ofrecen algo mejor

2026-05-14 via Nuitee
N
nelson couple co
1
presentación y conservación de la habitación deprimente respecto del costo .
Pros:

ubicacion

Cons:

el estado deplorable de la habitación, muy descuidada en mantenimiento, conservación y presentación.
pintura , pisos y mobiliriario avejentado .

2026-05-14 via Nuitee
A
Atilio solo_traveller py
8
Pros:

La ubicación y la habitación compacta

Cons:

La persona que atiende en horario nocturno. Horrible su trato.

2026-05-13 via Nuitee
F
FRANCISCO solo_traveller co
10
Excelente
Pros:

La disposición del personal para solucionar temas con mi reserva por boking

Cons:

La ubicación con respecto a mi diligencia

2026-05-13 via Nuitee
C
Carlos couple co
9
Muy bien
Pros:

Ubicación excelente el desayuno no ofrece sino huevos

Cons:

El paso del garaje a los ascensores, es alejado y después de guardar el carro de o salir del hotel e ingresar nuevamente por un extraño pasillo. No hay comunicación directa

2026-05-13 via Nuitee
B
Bedoya correa couple co
9
2026-05-12 via Nuitee